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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The experience was just as promised with prompt and professional attention through the whole process. The response from AHS was addressed and kept me informed of the recommended resolution. During these times of serious stressful coronavirus in our world, AHS was there to alleviate some of the stress and worry. I recommend AHS to all friends, family and neighbors.
Submitting claims to American Home Shield online has been pretty easy. Their reps are easy to get a hold of. For my recent claim, their contractor Sigmond Plumbing came and went above and beyond for me. The techs repaired what needed to be repaired but they also noticed that there was something that was eventually gonna go. They went ahead and repaired that too. I've had AHS for over three years now and their warranty is a great value. We had a different company when we were in Virginia and AHS has been more receptive. When ... read more
A control panel on my refrigerator went bad. I went online and set up an appointment through American Home Shield. I picked what my problem was and put in a date and time when I would be available. Their system said that they would call back or send me an email to let me know which contractor is coming and when the appointment will be. Everybody who has come out for AHS has been really professional and they clean up behind themselves.
Our Realtor uses Home Shield on her own house. My parents use Home Shield on their own house as well. So, Home Shield came very highly recommended. It's very difficult if you try and submit claims over the phone, but very easy if you do it online. The first few times, we did it on the phone and we were on it for four hours. We would just call, plug in our phone, let it ring, and have it on speaker until we heard a voice. But when we did it online through their portal, everything is so fast, easy, and smooth. We just didn't k... read more
Great experience with bother AHS and the repair company, Island Breeze was very good. Response time by AHS was very timely in setting up repair. Island Breeze technician was punctual, polite, and very professional.
The company that American Home Shield sent was hard to reach several times. So, they just fixed it yesterday. The repair took very long but the dryer was okay once it was fixed. AHS is great whenever we need a claim.
My toilet was leaking. I did the claim online and the website was easy to use. Then they scheduled an actual day and time for the service. The system automatically scheduled me with a plumber and they called me and canceled saying that they can't service buildings more than three or four storeys. They said that they had informed American Home Shield of this, but the system continues to book or they don't check to make sure that that plumber can service a building greater than four or five storeys. So it pushed the whole proc... read more
Everything's been going pretty good with American Home Shield. They're very professional and they get the job done in a timely manner. My recent claim was for the dryer and the technician that came out fixed it.
The faucet had busted a leak in it. It flooded the kitchen. Price Right Plumbing & Drain did a great job fixing the issue. They're very helpful. They looked at it and they called AHS to make sure that it was covered. Then they installed a new faucet that we bought for us, instead of trying to fix the old one. They said it's easier for them. It worked out great. Submitting the claim online to American Home Shield was very easy. It took me like five minutes, and I was able to set it up.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,753 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.