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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,161 reviews
Venus Y Brown's profile image
Venus Y Brown 
2 years ago

If just a little cheaper? Cost is very important & having this protection is also cheaper than not. 

Business response:

Thanks for letting us know everything is working out for you! 

Joshua Gomez's profile image
Joshua Gomez 
2 years ago

The process was seamless and the vendor sent (Mr. David) was outstanding. I definitely will continue to see my Home Shield policy as an investment. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Liza's profile image
Liza 
2 years ago

Problem solver and professionalism affordable rates and timely service 

Business response:

Thanks for letting us know everything is working out for you! 

Barbara's profile image
Barbara 
2 years ago

This is the best home maintenance that I have dealt. I had one issue with a supplier & American home assisted with the issue. Most of the suppliers are very professional & come out in a timely manner. Any issues I have had in my home weather it’s heating or plumbing were always resolved 

Business response:

Thanks, Barbara. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​ Sincerely, ​ Mariah 

Rosalind's profile image
Rosalind 
2 years ago

I didn't like AHS referring a contractor to me that was not approved by the Better Business Bureau. There is a lag between the time the service payment is made and when you receive service. If it's an emergency, you need that time shortened. When I phone the call center, I have a REALLY hard time understanding what the service rep is saying. There is a LOT of background noise and there is poor communication. Their English language is not clear for me to understand and they, sometimes, don't understand me. That is VERY frustr... read more

VINCENT DIPENTIMA's profile image
VINCENT DIPENTIMA 
2 years ago

On time got right to work and did an excellent job on a difficult ceiling fan control. 

Business response:

Thanks for letting us know everything is working out for you! 

Stephanie Bass's profile image
Stephanie Bass 
2 years ago

Most of my service requests are fulfilled with great professionalism. However I've been waiting all week to hear from a contractor on my latest request. 

Business response:

Your feedback is greatly appreciated. 

Jeffrey Gonzales's profile image
Jeffrey Gonzales 
2 years ago

Fair and has been there for my needs when an issue has occurred 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

EFREN's profile image
EFREN 
2 years ago

What I like about American home shield is that in my situation I work out of town up to a month and American home shield has been there to take care of my issues I have while I'm gone, with quick service request they have a profesional out there to look at and fix my home appliances, me and my wife are happy with their service. 

Business response:

Efren, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,161 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.