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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My microwave wasn’t working. American Home Shield sent GE Appliances for it. They changed a switch in the microwave, but the electrical plug on the circuit breakers was bad as well. So, they told us to get an electrician, which we did yesterday and he changed the electrical plugs. It's working now.
Alpine Plumbing & Heating came to check my hot water heater and my furnace. I had two water leaks downstairs. They went in and replaced my hot water heater because it was bad. They fixed some leaks and checked my garbage disposal and my sink. They worked on a lot of different stuff and they did a great job. I was really happy with it. I also had a claim to have somebody come out and take a look at my appliances and American Home Shield sent another gentleman out to do that.But I've called and been on hold for two or three ho... read more
I lost heat in my house and it turned out that I had air in the piped and they needed to be bled. I had attempted to bleed the pipes myself and one valve didn’t close right. It was leaking a little. That wasn't part of the original service call, but these two kids, probably both about maybe 24, 25-ish, were awesome. They were polite, respectful, and neat. The kid who was clearly the senior of the two of them looked at a valve that was dripping. He said that it was gonna take him five minutes to do and he fixed it. He just di... read more
Submitting a claim to Home Shield has been easy. I usually call. They just take down what's wrong, and then find a vendor, then the vendor calls me from there. Care Appliance Repair's tech came out the first time, figured out what was wrong with the washer, and said he had to order the parts. And then, he came back and installed the parts. It has worked okay since then.
The door wasn't working so I filed a claim with AHS. The belt was broken. It was great when the technicians came out for it. They had to order a part. But when they got the part, they did it quickly. Everything's working fine now.
The tech from NW Sundance was real nice and friendly. He put his socks on his shoes and then had a mask on. He double checked the lower side of the pipe and the uppers and then the knob to it and there was no leak. Home Shield has done a really good job for us over the years. They've always done us right or always fixed everything. If they can’t fix the problem, they would tell us that they need to order something and they’ll come back out and do it. So it’s been really good.
My recent claim was regarding the pool pump. Submitting it was very easy. The contractor was knowledgeable and I had very good interactions with them. I would definitely recommend American Home Shield.
It was my daughter who recommended AHS to me, and I joined. I have used them very frequently lately and they're reliable. You hear from whoever they give your work to within 24 hours. If you don't hear, they would give you the name and the number to call. I love Island Breeze. The young man was personable. He showed up with a mask. He went up in the attic and found my problem, which was the roof and not the air conditioner. He was phenomenal. AHS gives you peace of mind with anything that’s covered that may go wrong. To me, ... read more
Submitting claims to American Home Shield has been extremely easy through their website. I had an excellent experience with their tech. Their techs have been extremely knowledgeable and they fix my problems. AHS has been fantastic for me. I'm very happy that I went with their service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,754 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.