This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Next day service and completion of repair
The tech came in and had our fridge fixed pretty quickly. It’s perfect now. He sold us some more filters for the fridge which was nice. The only issue I had was that they never called us to schedule it, so we didn't know when they were coming but we figured it out. We also had a claim where the capacitor broke on the AC. The contractor was here the next day after we called American Home Shield and they fixed it right away. Both technicians who came out were very professional, fast and knowledgeable.
Great job the repair gentleman was very nice and worked in a timely manner and finished when he said he would. Traveled on the weekend to complete the work.
We had a heating issue. Fast Response Heating & Cooling came out and the technician was amazing. There was a wire that was disconnected so he reconnected that and then it was fine. It was a fast and easy experience with American Home Shield.
I made two service requests on the same day and the appliance claim was completed. The burner on the range was not working, so the tech ordered the new part and then replaced it. He was really professional and friendly. The range is working fine. But for the other claim, I didn’t get any update from the plumber regarding the parts, what he has ordered, and when he’s going to come and place that. I have sent a reminder yesterday to find out where they are standing. I got a reply saying that they are still waiting on the parts... read more
American Home Shield followed up with through the process and made sure they sent out the repair guys to my house . They fixed what I needed to be done . Very happy .
Once I called, AHS contacted the tech and he called me back shortly thereafter. We set up a time that was convenient. Then he came and did a great job. There was a really weird problem with my door and it took about an hour to repair. But he took care of the issue and replaced the whole lock system for me. It's working very well. But it was a little annoying getting the service scheduled at first. AHS gave the tech my wrong number. But once I was in contact with him, it was great service. He was very polite and cordial. I co... read more
Our garbage disposal was leaking and it was pretty easy to submit a claim for it. I went to the American Home Shield website, clicked the issue and it informed me who was going to be dispatched to do it. The company texted me the next day and worked on scheduling a time. The technician came out and found the fix pretty quickly, which was a seal that needed to be tightened. He explained a little bit around why it was doing that and ways to check in the future which was nice. Overall, it was probably a 30-minute affair and it ... read more
Use their website to ask for repairs and their response is almost instantaneous. Their repair men/women are skilled, credible and courteous
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,754 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.