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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My AC wouldn't fire up. It was overheating and it wouldn't blow cold air inside my house. I submitted a claim online to American Home Shield and South Placer Heating and Air, one of their contractors, called me back the next morning on a Labor Dy holiday. I wasn't able to answer the phone and when I called back, I wasn't able to get in touch with them until a day and a half later. Still, they were able to schedule me within five days after that.Labor Day was the second hottest day of the year so it was a little rough. South ... read more
they were good on the response to our problem.
They get things scheduled and taken care of right away
Easy to use format in requesting services needed
When I requested service, they answered in a timely matter. The plumber was knowledgeable and very professional.
My last claim with AHS was for maintenance on my furnace. They offered a deal where I can get my furnace checked for winter for 75 bucks. I submitted the claim online and it was pretty easy. The tech they sent out was a good guy. I've dealt with him before. I've had my furnace worked on. The blower fan quit. I called on a Friday and the contractor came on a Monday. They replaced the motor and it was fixed. I recommend AHS to people that don't have them.
Two of the sinks were not draining well so that's what I claimed. I did it online and I thought the AHS website was pretty easy to use, but I couldn't submit. I couldn't find everything I needed that easily. There should be an easier way to search for issues that I can submit for in there. But then I figured it out and selected something similar. The contractor called me beforehand and also texted me. They came in, they evaluated it, and fixed it. Now my sink isn't clogged anymore so it works.
They take care of our gome service requests promptly.
The technician's work is great. The only thing is that sometimes the appearance of the companies that they send out can be somewhat concerning. If working for a company, you would think somebody would want their attire to be more professional-looking. Then the people come in and they got a shirt that looks wrinkled, faded. How employees look is also a reflection of that individual company. I had some individuals come that AHS hired. Of course, they did the quality work, but still, their appearance. When dealing with other co... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,756 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.