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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Resolved and issue with an appliance quickly.
I've had American Home Shield for at least five years. If something happens, it’s still gonna cost us the co-payment but I like the peace of mind knowing that they got our back. My recent claim went well. A young man figured out what the problem was but didn't have the piece with him. He went out, got one and came back. He told me it was the controller itself that wasn’t sending a signal. There was something electronic wrong with it so he replaced the whole unit and everything's fine.
First time I used them the service was great. Submitted a claim on Saturday morning. Company called with an appt for that day, unfortunately I wasn’t home came out Monday fixed my dryer.
I have American Home Shield on my appliances. Everything is covered from my air conditioner and my hot water heater. But the wait time to get ahold of them by phone is about an hour. They need to have a little better service as far as answering the phone. But outside of that, I'm very happy with them. The serviceman was very nice and respectful. He knew that I was ill and he made sure that he was at a distance from me. He had a mask on. He came in, did his job and left.American Home Shield had done exactly what I hired them ... read more
So far, it's been good with American Home Shield. We've kept American Home Shield for a lot of years. It's expensive. You gotta keep up with the service charge. But at the same time, if something major breaks, then it's worth it. Our recent claim with American Home Shield for our AC unit was fine. The contractor came out the next day, so it was really fast. But the other guy that came out for the microwave, that was a debacle. First of all, we had the original microwave when we moved in and we had problems with that. The doo... read more
All of my experience with American Home Shield since I joined several years ago then went very well. It's been well worth the little money I spend every month. When I have a breakdown in one of my appliances, I called and they got a technician out there, and the technician usually fixed the problem within the amount of time. The only problem is that sometimes the parts take a little time to get in. But that's nothing to do with American Home Shield. With my stove claim, the service technician was good. He had his mask on, he... read more
We feel very supportive and thankful for your help.
I needed our cooling system looked at because it was not cooling properly. I went on the website and hit “submit a claim” and checked about three check marks. The contractor was great. We've had good experience with AHS so far.
The service I have had is good and timely
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,756 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.