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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took almost a week and a half to get the first group out for my AC. They just serviced it and they left and it broke that night. Then I called and they came out and the issue was a plug. When the hurricane came, the motor decided to let go. It quit. I waited another couple of days and they finally got back out here and changed the motor in it. So it was almost a three-week ordeal that I was out of an AC, and it’s hot in Pensacola. But right now, everything's working great.Home Shield has been great to me. They've been ver... read more
they have been fair with what they approve and cover.
They completed my repairs completely and in a timely manner.
Fast service at an affordable price. The vendors they use are always professional.
The technician arrived on time he service the air conditioner in a timely fashion tell me what the problems were and how to resolve them and also offered to help me do what was necessary to make the air conditioner work at his best spoke to me and helped me understand everything and the price was right as well
JT Ultimate Pools came out to repair a pool booster pump. They resolved the issue the first time, but something else happened with it. So, they had to come out a second time to replace the whole pump. So far, so good. It's been a good experience with American Home Shield, so far. They’ve done what they were supposed to do.
The service providers they send out is very professional.
The very first time I submitted a claim, the contractor came within only three or four days. They were pretty quick. American Home Shield sent an independent contractor first, and when he got here, he discovered that Sears had a warranty on the refrigerator. So, he suggested that maybe AHS would transfer it to Sears. I got on their website and resubmitted it and mentioned the warranty. Nothing happened for several days and, of course, we were without a refrigerator. We have an extra one, but we had crammed everything in ther... read more
American Home Shield picked a vendor that came out and fairly quickly diagnosed and solved the problem with the condenser replacement that he had with him. It was a very efficient and expedited repair. We signed up with American Home Shield again but it's been difficult sometimes to get a full resolution of a problem. We had a refrigerator go out right around March or April at the beginning of the pandemic. They sent different vendors out that did various things but nobody diagnosed the correct problem. We went without a ref... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,756 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.