This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is my second year with American Home Shield and I am happy with them from the get-go. I continued it on. I had a microwave issue and they came right out. Then recently, I had a leak coming and it was something to do with my icemaker. A line might have folded or broken. Sears came and fixed it. It works great now.
They have come through every time we have had an issue that they warranty.
When we moved in, we found that we had some leaks and a problem in the bathroom where we couldn't turn on the shower knobs. The plumber arrived a little early and he did everything that he was supposed to do. He had to order a part and had to come back to replace it. But I didn't like that he walked in without a mask on both times that he came out. We're in the middle of a pandemic. I didn't care for him and I would not have him back.
Our pool pump had some issues and we contacted AMS and initiated a claim. It was very easy process and the next day the company showed up and quickly was able to correct our problem! Thank you, AHS....Thanks to you guys and your team, our pool did not turn green!
For my recent plumbing claim with American Home Shield regarding my garbage disposal, I logged in online and put what I needed to have done on their website. We made an appointment with their contractor Mister Plumber the next day and their techs came out when I needed them to come out. They were quick and did exactly what we needed them to do. They came with their masks, introduced themselves and I brought them to the problem. They told me what it was and they knew what they were doing.
American Home Shield has been easy to deal. They're straightforward in terms of the process, getting someone out and assigning a claim quickly. I hope that as they continue to grow, that doesn't change because sometimes businesses grow and they become harder to do business with. Things become complicated. But so far, things have been going really well in terms of being able to use them and getting stuff done. We had some lights in the house that weren't coming on. I filed a claim and everything went fine.
Exit Garage Doors came and fixed the garage door that wouldn't go down. It had come off of the hinge, and then it wouldn't come down or go up. It just flopped. I had to put something in front of it to try to keep anybody from coming in on me. I called American Home Shield to file a claim, and they sent this man out to fix it. So far, so good. He did a good job of fixing it.
AHS is a good company, monthly price rate is to high, plus the $135.00 service fee.
I made a claim for the garage door opener over the phone and American Home Shield sent out contractors. They came out and checked it and said they couldn't fix it. They replaced it and it was pretty quick and easy. I'm pretty happy with American Home Shield. It’s a peace of mind to have when you're a homeowner. You don’t have to worry about taking out a bunch of money if something breaks.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,756 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.