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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excelent attention, fast service, good quality providers
Business response:
Thanks for sharing your positive feedback.
Excellent local service pros and service. Schedule service and notify when they are on their way along with ETA. Courteous and professional service. However, getting them can be a challenge. Poor customer service center, difficult to understand and be understood. US based center would help with both those issues, the US economy and local economies where those workers will spend there earnings.
Business response:
Hi Kevin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The service request process is good. I would like for the replacement process to be more flexible/lenient.
Business response:
Thanks for letting us know everything is working out for you!
With every request I have had to place. I received quick positive responses. We signed up per our realtor suggestion in Oct 2016. So very thankful we did.
Business response:
Hi S Mitchell, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
On time and complete check out of system
Business response:
Hi Susan. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
Every year my rate goes up, but there are no added services. Some of the contractors are not good.
Business response:
Thanks for sharing your feedback.
It was quick and easy and very courteous and professional!
Business response:
Hi Gail, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Easy to file a claim, and fast response by repairing business
Business response:
Karen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Service was timely and workers were professional and friendly.
Business response:
Hi Annie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,885 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.