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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,757 reviews
Ronald's profile image
4 years ago

American Home Shield is very dependable and efficient. Their contractor came out recently and the guy poured something down the drain and flushed it on out. We were very excited ’cause it stopped the leak instantly. That was the best one we’ve had so far and we learned something from it at the same time. My wife was happy and impressed. Highly recommended. They were very courteous and professional. 

Diana's profile image
4 years ago

Out split window unit in the sunroom was leaking water. The drain was stopped up in it and the repair for it went great. Myers Comfort Specialist is always great when they come out. They always let us know when they're coming and they're usually right on time. They're very polite and courteous. They do their work and they don't waste your time. They get the job done and I've been fine with them. Overall, we've been very pleased with American Home Shield and we recommend it to a lot of our friends. We've had it for five years... read more

Sally's profile image
4 years ago

Using online to make needed appointments is quick and easy. Sub Contractors have been very responsive too. 

Shanomie's profile image
4 years ago

I did two separate claims on the site. I needed my icemaker fixed and the company responded right away. The AC company took a while. My AC went out for about three days and I called multiple times, left voicemails, but no one got back to me. So I submitted another claim and that was when they got back to me. That part was a bit annoying. I'm assuming that's not on American Home Shield's end, that's on the AC company’s end. But once I spoke to someone, it was fine. They scheduled a date and they came out and got the work done... read more

Tresha's profile image
4 years ago

I tried to wash a couple of different cycles with the dishwasher and it wasn't cleaning. The door would be open where the detergent dispenses and the pellet wouldn't dissolve, and, of course, the dishes weren't clean, but it would still be wet. Master Tech Appliance was sent out. There were some adjustments that the tech had to make. Then, he showed me something else that could have been causing it as well, which was something that I was doing with the way that the utensils were being loaded. He was saying how sensitive thos... read more

Rudy R.'s profile image
4 years ago

They were easy to work with and fairly priced in regards to our warranty. 

Vaughn M.'s profile image
4 years ago

I like the timeliness of repairs through Home Shield 

Christopher S.'s profile image
4 years ago

Fast and courteous response, they sent the same plumber we had last time so we were extremely comfortable with that. 

Deverne's profile image
4 years ago

I had an issue with my dryer and American Home Shield's contractor found what was wrong. He replaced it and left in a quick timeframe. He provided really good service and the dryer has been fine since then. The claim went really smoothly and I'm really happy with my AHS coverage. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,757 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.