This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had the pre-season furnace check up. The company sent, Bash heating & cooling did a excellent job. Well pleased!! This is only the second time I used AHS. They are quick to respond, courteous, very professional. Very happy!
Our garbage disposal was leaking and it was not working properly. I did the claim online. I chose what the problem was then I paid the $75 fee. Home Shield came back in the online response and told me that Master Tech Service was the company coming and to check it out. David was our tech and was a professional and a really experienced man. He checked out the garbage disposal. He very easily found the problem and solved it. He changed the garbage disposal and also changed the P-trap and some plumbing parts. He knew his job ve... read more
All great just can do better on the monthly fee
We made a claim with the ice maker on the refrigerator a long time ago. The part wasn't available so we had to wait for it. It just came in, so the technician went and installed it. That issue has been resolved. However, he said not to use it because there was something to do with the water supply for the plumbing. He didn't have a license to do it so I have to call someone else for that. We haven't done anything about it yet because we had to leave the house for a little bit for vacation. When we get back, I'll have to call... read more
I've had American Home Shield since 1989 and I recommend it. When we bought our house in California, we got the home warranty. We got the same one when we bought our first house here and when we bought the house we have now. We are loyal people and we've had good luck with American Home Shield over the years.The only problems we had with them was when our furnace went out and when out water heater went out. The furnace claim was a big fumble and that really made us mad that we were ready to drop American Home Shield. They sa... read more
Easy access. Very fast scheduling a service with very competetive companies.
Majestic Custom came out to check the air conditioner. It wasn't really cooling the house down. It would take eight hours for it to cool the house from 80 degrees down to 72, and it was set at 68. We called the number on the policy and I spoke to someone at American Home Shield. They were pretty prompt at getting someone scheduled out here. It was timely. Majestic Custom was fine. The tech was very good at communicating what the procedures he went through, and it looked very thorough. The only thing is I continue to be conce... read more
My air conditioning stopped cooling. Submitting a claim for it with AHS was simple. I did it on the computer and they gave me a general number to call, which I did. Then their answering machine had given us a number. “If you want to reach somebody, call this number,” which I did. The rep directed me to somebody who works in the county. He was working in a different county, so he gave me the phone number. I was able to call the contractor. He got me in two days later. The contractor seemed polite and professional. He was clea... read more
I have used American Home Shield many times and they came through every time!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,757 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.