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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,423 reviews
Rex's profile image
Rex 
2 years ago

1st class from beginning to end. Repair completed in a timely and very professional manner. Extremely pleased ! 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

MICHELLE's profile image
MICHELLE 
2 years ago

They were prompt in setting up my provider and provider was great and fixed my Frig. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Crystal Johnson's profile image
Crystal Johnson 
2 years ago

AHS has her super helpful throughout all of my home needs. 

Business response:

We're glad to hear your experience went well. 

CLYDE's profile image
CLYDE 
2 years ago

They assign your claim to the contractor while you are still on the phone reporting it. By handling in this way, you may be assigned to someone 50 miles away, that can't get to you for 3 to 4 days. Had they checked closer they might have had one close to you that could have handled sooner. As warranty companys go they are probably as good as any. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Emilee Winstead's profile image
Emilee Winstead 
2 years ago

The repairmen were professional and were able to diagnose and repair the problem quickly. 

Business response:

Hi Emilee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

CD's profile image
CD 
2 years ago

Always had a good experience. Problems were resolved and personnel were good. 

Business response:

Thanks for letting us know everything is working out for you! 

Janet K's profile image
Janet K 
2 years ago

I love how secure American Home Shield makes me feel. I paid my fee and I know that help will be on the way soon. You have to know the process though. I think people who complain want to compare AHS to self-paying to get a contractor to come. It is not exactly the same. There is a process and it does take some time, but AHS has NEVER let me down. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mary's profile image
Mary 
2 years ago

Excellent service from the company. The current company did an awesome job. 

Business response:

Dear Mary, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. 

Adonna Takes's profile image
Adonna Takes 
2 years ago

I really like the timely manner of which a techician makes it to my house from the time that i call to report a claim. 

Business response:

Hi Adonna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,423 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.