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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our garage doors were squeaking and we needed some maintenance done on them. I submitted a claim online to American Home Shield and in a couple of days, their contractor Garage Door Pros came to our place. They did a good job and everything went fine. The tech applied some lubrication on the door and when he did that, the squeaking stopped. He said that we needed to do maintenance on it.
I submitted a claim to Home Shield for a garbage disposal. It was easy. The systems are easy to use and intuitive. The people have been positive and helpful. The contractor was friendly, knowledgeable and skillful. It was great. It was a repair. There were some things that lodged in there. The garbage disposal might sound a little different, but it works. Overall, we have been happy with everybody who has come out. Also, Home Shield has been a great service. They're professional. Plus, we moved into a house that had a lot of... read more
One of the outlets was installed incorrectly and the wires got loose and we stopped getting power to one room. Whoever installed the outlets in this house either didn't tighten them up all the way or they put the wires in wrong. I submitted the claim online and the guy that came out fixed it. He also wore a mask all the time he was here. AHS is pretty great. It lets me know when the technician is on the way.
There was a clog outside in the line and the contractor American Home Shield sent out unclogged it. The tech got it cleared. But it flooded the entire living room and I told the company that when I made the call. They said the floors were covered. I tried to call them back to find out what I had to do to get my floors taken care of. But I simply can't get through. This has never happened before. Now, I have a problem with my floors because the toilet overflowed and the floor panels are coming up and they're soaked. The plumb... read more
AHS is a good insurance company and I have three units with them. Recently, the AC in one of them wasn't cooling and the temperature inside the house was so hot like the one outside. I called American Home Shield and told them about it. They gave me the number of Anthem Mechanical Palm Springs and put in an order. Then, I called Anthem. While waiting for them to come in, we put a lot of ice in the room and in the fan. When they came out, they fixed the aircon and now it's working. They were good and I had no problem. All in ... read more
My ac tech was timely and professional. For all the years ive had homeshield the service providers have always been curtious and knowledgeable. That is why i continue to carry appliance insurance. Speedy repairs and competant techs.
I've had American Home Shield since '06. Aside from this home, I also had it at my other home. It's been a good experience with their service and I've never had a bad experience with the individuals they sent out. Recently, Hers and His Plumbing came out for a plumbing issue. They did really well although they had to do a follow-up where they had to bring in a part. They took care of the problems quickly. I was satisfied.
We had a plumbing emergency and Brick Street came out right away. They replaced the piece and fixed it. They were great. But when we had a problem with our fridge all summer, American Home Shield kept trying to get people to come out to fix it but they couldn't. We ended up getting a new fridge and they couldn't help us. They said they were more in the business of repairing and not replacing, but it was obvious that they couldn't fix it. We understood. But it was frustrating because we lost our air conditioning too. It was l... read more
I did a claim through the internet to American Home Shield and the website was fine. But there needs to be a place to put something down if you've already paid $75 and it's not fixed. I was calling back for a second call for my air conditioner. The technician from Pro-Tech Appliance Service came out, told us everything he knew and checked everything. It was good to go and he left. Pro-Tech Appliance was awesome, and the technician was very talkative and nice. Everything has been wonderful since then.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,758 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.