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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,423 reviews
tony sapp's profile image
tony sapp 
2 years ago

work performed as scheduled and in timely manner 

Business response:

HiTony, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Monica Thompson's profile image
Monica Thompson 
2 years ago

All calls have been outstanding except one. I would like to say 5 but due to coverage of my area and contractor failure to respond/communicate, (which both reasons are out of AHS control) also the AHS customer service did their best over a period of time and several calls, I was more than happy with their efforts. The customer service makes a difference. The response time is quick and I think better than if I called without AHS in each case. Would be better to make the service request form a little more flexible, but it is q... read more

Business response:

We're glad to hear your experience went well. 

Geoffrey Pinard's profile image
Geoffrey Pinard 
2 years ago

Money well spent! It's quick and easy to schedule a service call. Their customer service is helpful, and they replaced my Fridge two years ago when it was not reparable. 

Business response:

Hi Geoffrey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Carol J Shiplock's profile image
Carol J Shiplock 
2 years ago

It took awhle for AS to get a second technican (2nd company) involved. But, in the end it all worked out and I am pleased that AS lived up to its name. 

Business response:

Your feedback is greatly appreciated. 

Tammy Pearsall's profile image
Tammy Pearsall 
2 years ago

Very easy process and super reliable! Very happy I have them to decrease stress of things going wrong at home, especially for a single mom like me. 

Business response:

Thanks for sharing your positive feedback. 

Jim Speckmann's profile image
Jim Speckmann 
2 years ago

Quick response, quality and timely repair. 

Business response:

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ruben's profile image
Ruben 
2 years ago

They completely finished the job which I approved highly but had to wait for parts being ordered 

Business response:

Hi Ruben, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tiffany Ball's profile image
Tiffany Ball 
2 years ago

They have so far been fast and sufficient in what I needed,the technicians they use are knowledgeable and very professional 

Business response:

Thanks for sharing your positive feedback. 

Darlene Thomas's profile image
Darlene Thomas 
2 years ago

American Home Shield is the best warranty company ever. I have been with them for almost 8 years and they have been awesome. They do what they say they are going to do. They are very professional. 

Business response:

Hi Darlene, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,423 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.