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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,429 reviews
Aisha Shakti Hakim's profile image
Aisha Shakti Hakim 
2 years ago

Excellent vendor, understood &n resolved the issue 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jean Bacon's profile image
Jean Bacon 
2 years ago

The contractor was good would prefer service within 48 hours. 

Business response:

We're glad to hear your experience went well. 

RASHEEDAH's profile image
RASHEEDAH 
2 years ago

What I do like is the urgency of your problem taken care of 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Steven Schrater's profile image
Steven Schrater 
2 years ago

I was worried that i may have to buy a new washing machine. I was very happy to know that my recent purchase of this American Home Shield plan covered the repairs and all i have to pay was my deducible. 

Business response:

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Jesse Martinez's profile image
Jesse Martinez 
2 years ago

For the most part my experience has been great, but there have been times where we have been assigned the wrong service company and when we are waiting for water it can be very disruptive to our everyday lives. 

Laura Earle's profile image
Laura Earle 
2 years ago

The technician was knowledgeable and efficient. 

Business response:

Hi Laura, We appreciate your feedback and hope you continue to enjoy AHS! 

Deniz Gevrek's profile image
Deniz Gevrek 
2 years ago

Quickly connected me with the electrician. 

Business response:

Hi Deniz, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

L Turner's profile image
L Turner 
2 years ago

We purchased the American Home Shield warranty when purchasing the house and it came in handy. Shortly after we moved in our refrigerator started leaking and American Home Shield warranty made us pay no money out of pocket for the repair. From a very happy customer, I would highly recommend this company 

Business response:

Your feedback is greatly appreciated. 

Marla Gales's profile image
Marla Gales 
2 years ago

I put in for a repair that was not covered by contract. Instead of contacting to let me know AHS allowed the service provider to show up. I was now out the $75 co-pay and had to cover the full cost of repair. It would have been better to contact and advise it was not covered by contract so I could save the $75. 

Business response:

Hi Marla, I hate to hear about your most recent AHS experience and the noncovered repair. I would be glad to speak with you to assist with a resolution. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,429 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.