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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,757 reviews
Daniel S.'s profile image
4 years ago

Plumber was very knowledgeable. Excellent service. 

Bruce's profile image
4 years ago

The air conditioner wasn't cooling off. Harbor Air Services came out and they were very proficient. They worked quickly and fixed the problem. Everything's working like it's brand-new. We were cool when it was really warm and it was really important. They were very efficient and took care of it. Overall, American Home Shield has been very good. We've not had any claims denied and they've always been fairly responsive. I have a couple of homes under them. 

Daniel's profile image
4 years ago

The problem with my AC was solved quickly. Another claim was with my icemaker and the guys came here three times but haven't solved it yet. They changed my icemaker but didn’t solve it. They came the second time to change my water motor but didn’t solve the problem yet. Now, I’m waiting. The guy is calling again to come here and try to solve again my icemaker. I’m without ice here for almost a month now. But my experience was always great with American Home Shield. They were always easy to contact and to open a problem. I’m ... read more

Absolutely contract with American Home Shield. My claim with them for the plumbing went good. The contractor was very professional. 

Wayne's profile image
4 years ago

NW Sundance came out for repairs on the sink and on the garbage disposal, which we ended up replacing. They were on time and very professional. I also did a call for routine service on the HVAC. The contractors were very good. Everything's working fine so far. 

Francisco's profile image
4 years ago

They have been helpful every time something breaks down in my house. 

Claudette's profile image
4 years ago

My refrigerator was leaking and the drain was stopped up. I submitted a claim over the phone with AHS and it was an automated thing. I really prefer to talk to someone, but it was not a problem. I just went through the prompts and answered whatever. It was easy. Then, the tech who came out was very efficient. He came in with a mask on and he went straight to work. I stayed in the kitchen with him for a few minutes and watched him get started. Then I went to my office and he worked. He had water come out and he cleaned all th... read more

Nicole's profile image
4 years ago

The AC wasn't cooling. It was still running but it wasn't cold air coming out. The guy came and fixed it within 30 seconds. He did a great job. There was a bent pipe which he switched out real quick and we were good to go. We had American Home Shield last year when we were new homeowners. It was already paid for by the previous owner. We used it once so we went ahead and got it again this year. It's only 500 or 600 for the whole year. If something big breaks, it's worth it. If something big doesn't break, it's not that much ... read more

Perlita's profile image
4 years ago

Everything went well with Tap's Lock & Key. I also did the garage and the garage door contractor was really good too. They explained everything well about what was going to be done. They were polite, on time and did what they were supposed to do. American Home Shield is convenient. I know who to call, at least. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,757 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.