This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had really bad water pressure, so the contractor came out and checked the faucet and found that there was dirt in the line because the city had turned the water off and back on which caused it. There were two faucets, and with the second one, they had to come back and look at again. They corrected the problem. American Home Shield is good.
The tech did a great job in diagnosing the problem with the dishwasher. But he couldn't repair it, which was fine. He said it needed to be replaced and that he doesn't do that. But he was very good and very professional. American Home Shield was great in getting the appliance all squared away for replacement. I'm waiting for it to get installed today. American Home Shield always done a great job. Thanks a lot to their great customer service. They not only meet the customer's expectations, but actually exceed them. That's a g... read more
It was flooding around my toilet. I went to American Home Shield's website to file a claim. The website was really helpful. I liked it better than calling because you don’t have to wait. When you submit a claim, they tell you who the contractor is and they’ll be in touch with you. The tech from Flowright Plumbing who came out for the toilet was very knowledgeable. I didn't understand what was happening, and he was educating me on what we should do, and next time, and was able to replace what needed to be replaced. He was rea... read more
The repair tech was really good. He showed me issues that he had identified. He even took a picture and showed me a snapshot of the picture where the circuit board had gone bad. The first day he came, he said that he was gonna go get the part. It was \on a Friday and he would be back the following Monday. He was back the following Monday and fixed it.There were a couple of experiences that I had with American Home Shield. This particular technician was very knowledgeable. He took the time to show me what happened and why it ... read more
The most recent claim I filed with American Home Shield was for a garbage disposal. Everything went smoothly and the contractors did an exceptional job. Everything’s been really good since the repair. It was a pleasant experience, professional and very knowledgeable to get the job done.
The fan motor died on the refrigerator and I made a phone call to American Home Shield. They contacted the company and told me when to expect a call. They also gave me instructions if they didn’t call by a certain time. But the contractor did and set up the appointment. The technician was professional and knew what he was doing. He was very competent and solved the problem right away. I like that AHS was able to accommodate me without having to pay anything extra, once I paid the $100. So that was a nice blessing and that wa... read more
We called American Home Shield for the sump pump and requested the fix from a local plumbing company. They reached us within 36 hours and then they came to my house and fixed it. We also added a plumbing pipe that was leaking. The customer representative in American Home Shield added it and fixed everything to properly at this moment. They did a pretty good job. I've been satisfied. The plumbing company contacted us and we also called them to make sure what day or time that they were gonna come to my house. They were more pr... read more
I had a claim to American Home Shield on our icemaker in the refrigerator, and it turned out the tech needed to just replace it. It wasn't fixable. Then the tech took a look at our dryer vent and gave some advice on that. It wasn't something he could fix or replace. We need to do a structural fix. Whoever built this house put the vent in that isn't big enough. So, we need to get that widened. But the tech from AHS was great. We've had him a couple of times come out for different issues. We also had a claim on the dishwasher,... read more
I couldn't get the garage door to go up and down. KTM Door Control came and fixed it in about 40 minutes. It works now. AHS has been okay but the only thing is that I had a sink problem and they wouldn't fix it. The sink was cracked and they said that doesn't come into the contract.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.