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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service provided during the repair of my refrigerator was outstanding. I submitted a request and received prompt response, my issue was resolved in timely manner. The technicians assigned to my case were very professional and courteous.
Our recent claim with American Home Shield went fine. We were having issues with the AC and I called them about it. I told them that my mom was ill. So, they made sure that it got taken care of in a timely fashion, and we didn't have to wait a couple of days. The person from Total Air that they sent out was very informative and did the job nicely. He was very polite and he explained to us what he was doing. I appreciate American Home Shield's service and I would recommend them to anyone. I know that if anything else comes up... read more
We had a leaky sink. A faucet was dripping. We had a drain in the sink in our kitchen that was also leaking and we had a toilet that was running constantly. We called for a plumber through American Home Shield's service and he came and took care of all of it. He was great. He was really pleasant and knowledgeable. He was not here very long considering we had three items. He was perfect. If I had another claim outside of it, I would call him again. I've been happy with American Home Shield's service so far. We appreciate them... read more
American Home Shield is a good plan. There’s no reason not to endorse them. We were in the process of selling a place in Pennsylvania and buying one in Mississippi, and I wanted peace of mind for my wife if I had to be at the other property and she had somebody that she could call in case of a failure of some kind. Recently, TNT Garage Doors came out for an electrical issue and they were very nice people to work with. They sent me a text once I got off the internet and filed the claim. The motor on the garage door unit quit ... read more
We had a broken spring in our garage door. I was told that, evidently, the title company didn't pay the right amount of money. So first, I had to pay an additional $10. Then I found out that the warranty that they bought didn't include my spring, so I had to pay an additional $50. Then I had to pay another $100 to get my spring fixed. Then when I did call Ward’s Garage Door, I did get them out the next day, but originally I was told it would be Monday, which was not satisfactory when I can't get out of my garage.Ward’s was w... read more
I filed a claim for the sink with Home Shield online and the claims process went pretty smooth. I was at work when I got the information from my wife that the sink was not working and I logged in. Within three minutes after I sent my request, somebody called me and scheduled an appointment. It was very flexible as far as scheduling.A & S Plumbing figured out that it was locked and it needed to be replaced, which they did. Also, the water in the bathtub was kind of overflowing but there wasn't any issue with it. They just exp... read more
AHS had a $75 special about a routine maintenance call on the heater and I availed of that. They've done an awesome job for me and I've never had difficulties submitting a claim with them. A couple of years ago, they put a new hot water tank in for me. They also came out for my air conditioner and did the condenser on the outside. The only thing is, I'm not tech savvy with the online thing where you can put in the request online. That's why I like to call and I normally call them to request a service.
My parents had American Home Shield and they told me to get it when I get my own house. A couple of years into living at our old house, I signed up with the home warranty and I stuck with it. We've also had the warranty at this house for probably two years. American Home Shield is not perfect but it's good enough. I would recommend it, especially if somebody has appliances that are out of warranty and if people don’t have a lot of money to spend on repairs. It's nice knowing that it's a flat fee when a tech is coming out to ... read more
My garage door was acting up. In the summer, it would bounce and in the winter when I hit it, it would go all the way down and then start going back up by itself. The technicians American Home Shield sent from Garage Doors & More were very professional. They replaced the motor and track and did some minor adjustments to the door. My was too heavy and it wasn't being supported by the spring enough. Having them was a really pleasurable experience. I called this claim in on a Friday and by Monday morning Garage Doors & More was... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.