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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love American Home Shield and I love who they referred out so far. Everything's been pretty good with them. The guy they sent out, Shane, was awesome. He was efficient. They were very timely, good with communication if they were gonna be late and informative on us working the furnace and different things.
My refrigerator in Armona needed to be serviced. I filed a claim with AHS and had a really good experience. It was easy and they did everything very quickly. The tech who came out was very knowledgeable and he figured out what was really wrong with my refrigerator really quickly. Then he ordered the parts and it was very fast. Since the service, the refrigerator has been doing really good and I don't have problems so far. All in all, I like American Home Shield. They're doing pretty good with everything and I am happy with t... read more
AHS was quick to respond and had both the initial technician and a follow-up technician at our home promptly to complete resolution of the problem. The AHS contact person was professional and friendly.
My air conditioner was leaking. I put in the claim to American Home Shield via the website in the evening or at night time and the contractor didn't come out the following day. They came out the day after that. But the guy who came was good, cool, very educational and thorough. It was a good experience. Since the repair, everything's working great. I've been in the house for seven years and AHS is very responsive. Everything's been done extremely well and I'm enjoying it. I like AHS and I'm glad that I have them. It's a peac... read more
Our air conditioning was not working. The claim was handled very well. The contractors that came were very responsive. They showed up the next day and tried to fix it. They realized they needed a piece, so they did a workaround. Then they came back a day later, but they stayed in communication the whole time. We've had American Home Shield for quite some time. This is the second home we've had it on and I've got nothing but good service from them and from their providers throughout the years. I live in a small enough area th... read more
My air conditioner and my heater weren't working correctly. The heat wasn't coming on. The air would come on and then it would stop, like no connection with the thermostat at all. The technician guy was Jim and he was very nice and very professional. He assured me that it would run. When they came out at first, they put a transformer in and it worked for an hour and a half but it went off. Jim came right back. He put a new thermostat in and regulate it because with the old thermostat, when you turn the heat on, the air condi... read more
American Home Shield got me scheduled really fast once I submitted the claim. They had contractors come out and they fixed my oven and my dryer. It was really good. The contractors were very professional. Everything is working as normal and now I can use my oven and my dryer. American Home Shield did excellent work and I would recommend my friend and family to get it.
We saw that there was water accumulating on the concrete floor inside the utility closet where the water heater, the air conditioner, and the heater are. Smart Choice Heating and Cooling came out and checked it out. They said it was not leaking. It was just from the evaporation process so we would see water collecting and going down the drain on the floor. They were very professional and knowledgeable.Years ago, I was protected with American Home Shield and then I let it go. Then within the last six months, I've gotten back ... read more
Recently, our sump pump wasn't working at all. The technician was sent out and he did really well. He went right down, checked everything out, tried to get it to work, and replaced it. The sump pump works great now. We've had other claims before with American Home Shield and we never had a problem.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.