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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick turnaround on my claim and reimbursed me for the broken appliances.
Business response:
Hi Christen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They have excellent contractors who clean up after completing their work. Very Professional and Courteous.
Business response:
Good morning Gregory, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
We are new to the company, but when we needed assistance, it was a very easy process
Business response:
Hi Heather, I am pleased to hear about the prompt service that you've experienced and hope you continue to enjoy it!
Agents need more training in resolving customer issues.
They always have companies ready to fix any of my issues.
Business response:
Hi Blanca, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Experience has been a great one so far. No major complaints except I paid the fee to get my AC inspected and they said everything was A-OK but then the temperature rose and we turned it on and it wasn't working. Had to pay another fee to have someone come check it out. Turned out to be a blown motor.
Business response:
Hi Jai, thank you so much for taking the time to provide feedback about your most recent American Home Shield experience and the AC repairs. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Large house with many professionals, difficult to get an appliance replaced once it can't be fixed they ghost you.
Fast and wonderful service providers. We left our other home warranty because of poor service and their service providers were horrible. We had our first service request with AHS in over a year and what a difference. So glad we made the change and will highly recommend them to others.
Business response:
Good afternoon Peggy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Very easy to schedule appointments. Website clear.
Business response:
Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.