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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service guy from SD Plumbing Services came out and helped me diagnose the problem really quickly. I felt like a moron because it wasn't really a bad problem. It was just a simple fix. I was washing dishes, and I had the dishwasher and laundry on, and my pressure slowed down in the kitchen faucet where it was dribbling out. That's one of the newer faucets. It turned out it was just a clogged filter. So, it was quick and easy to fix. The guy was very friendly and professional. With today's world, he wore his mask the whole... read more
The thermostat on the wall needed batteries. I'm smart enough to know to change the filter and make sure the filter is in place, but the batteries slipped my mind. So the contractor came out and the batteries was all it was. The guy diagnosed it well. I have great experiences with American Home Shield. I'm not a real techie person. I'm not always at my computer where I can go online and place my order, which is very easy to do. Sometimes I'm on the road and I know something's wrong at the house, and I'm trying to call and th... read more
Action Repair Service came out for an AC unit and they replaced a part. It's working fine now. It was a good experience with American Home Shield. It was professional.
American Home Shield is good. They work fast, and they make sure they get the right people over to do the job, and I like that. It was a quick experience too. It didn’t take a week for them to send somebody over, like the last person I had, so it went well. It was for my garbage disposal and the claims submission process was wonderful.
I'm glad I have American Home Shield. It's great and I'm pleased. You could do claims either online or by phone. I did it online the last time, and it made it easy. They immediately gave me a number to the person who could help me. I called and made an appointment with them to come out. The part sometimes take a while. You can't expect them all to keep parts on their truck, the exact part you're gonna need. During COVID, my last thing was the microwave and it took about a week and a half and I thought that was quick. I was h... read more
We couldn't get to start the dishwasher and when we submitted a claim with AHS, it was pretty easy. A tech came out and it turned out that one of the wires got unplugged. He figured that out really quickly then he plugged it back in. After that, he came out again because a part was missing at the bottom and he put it on there. I would highly recommend this warranty service. I didn't know anything about any of this when we first started but they’re very helpful.
I had to have my fan replaced on my outdoor AC unit. The technician came and I explained to him what was going on. He went and looked at it, fixed it, gave me my receipt and took off. Since then, the AC has been working great. American Home Shield has good customer service and good results.
We had issues with our dryer making a loud squeaking noise and the technician who came out was able to repair it. Now, it’s running great. If we have anything else go out, we'll definitely not hesitate to put another claim in to American Home Shield if need be. It was a smooth process and the subcontractor who came out and fixed it was very nice and professional. So, it was a good experience. AHS is a friendly service and they were able to provide a solution to a problem.
American Home Shield has been very good on anything I've called on. If it doesn't apply, they'll tell me. When we moved, I had them redo the locks on the door. Then with my recent claim, I have a built-in dishwasher and it was broken, so it would just fall out. They sent Optimum Appliance. I have Viking appliances and they said with those, it either works or it doesn't. They were pretty simplistic and knowledgeable. My oven didn't work for a little while, and the guy came out and fixed that. AHS is always very responsive. Wh... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.