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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,904 reviews
Tracy Ray Farmer's profile image
Tracy Ray Farmer 
3 years ago

They keep me informed about every single step of the process and respond quickly, I have been extremely impressed with the service. 

Business response:

Hi Tracy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Robert's profile image
Robert 
3 years ago

Always helpful, agents friendly. AHS takes care in resolving my home ownership issues in a timely manner. 

Business response:

Hi Robert, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Amy Leigh Martin's profile image
Amy Leigh Martin 
3 years ago

The appointments happen quickly. It's the parts ordering that slows things down. 

Business response:

Hi Amy. Thank you for taking time to write a review of your experience. I am sorry to hear that there has been an issue with parts being delayed. We understand the importance of getting repair needs resolved as quickly as possible. I would be happy to speak with you if there is any unresolved issue that still needs to be addressed. 

Esther Carney's profile image
Esther Carney 
3 years ago

American Home Shield has been pretty consistent with service and coverage. 

Business response:

Hi Esther, We appreciate your support and hope you continue to enjoy American Home Shield! 

Shamreta ibrahim's profile image
Shamreta ibrahim 
3 years ago

They take care of things fast. They fixed my problem i had with my bathroom. 

Business response:

Hi Shamreta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Susan Faison's profile image
Susan Faison 
3 years ago

I have been totally satisfied. Tradesmen assigned have been of top quality 

Business response:

Hi Susan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Milton Henry Balser's profile image
Milton Henry Balser 
3 years ago

In general, AHS has identified high quality technicians in all aspect of home maintenance! 

Business response:

Thank you, Milton. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need. 

James S Gilmore's profile image
James S Gilmore 
3 years ago

When I call, I speak to someone who can barely speak English. It's hard to communicate when you cannot understand what the Rep is saying. 

Cynthia G Venable's profile image
Cynthia G Venable 
3 years ago

Prompt response to service requests. Service providers are knowledgeable and professional. 

Business response:

Hi Cynthia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,904 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.