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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was dissatisfied with the previous company I was with. I requested some repairs and it seemed like it was a never ending process only to find out in the end that they didn't really fulfill the service that they promised. I went with American Home Shield and recently, Cooper Appliances came out to fix my broken icemaker and my refrigerator freezer. So far, it seems to be working fine. We haven't had any issues. It seems as though there is a slight issue with the ice still dropping not into the basket. But I'm trying to see ... read more
A piece had broken off the little sensor that determines whether or not the water is being drained or if it's backing up. It was causing my thermostat not to work, and therefore causing my system not to work. But the serviceman found it and fixed it. He was very good. I liked him. I've lived here about eight years and I've had American Home Shield the whole time. I'm satisfied with them.
The contractor was pretty knowledgeable. I filed a claim for my dishwasher that was not draining and the guy figured out the problem quickly. He was a nice guy and he fixed the problem. I like American Home Shield. I noticed one thing though. I have GE Monogram appliances and they've always sent GE people. But now they are sending other companies. I did not sign a contract with other warranty companies and I came back because I knew that GE always sends GE guys, but this is different now.
My tenant called me and said that the air conditioner was not working. I called the American Home Shield and they contacted the local provider quickly. The company called me and said that they were gonna go take a look at it and asked if I would meet them out there. I went out there and met the guy. He came out promptly. Then he went in and he told me what was wrong with it. He said we needed a compressor and a computer board but the factories were not producing them. But he said he was gonna do something about it. A couple ... read more
I called American Home Shield because it was backing up in my toilets, tubs and showers, and the back of my bedroom area smelled awful. It wasn't something I needed to wait a day or two on. They said okay and they had somebody around the area so they came on out. The contractor was fast. They came out and fixed the problem. The main plumbing in the house was all stopped up. There was, apparently, a wye and he ran the thing through it and cleaned it out.I'm very satisfied with American Home Shield. They're pretty quick with m... read more
They met our needs to get things repair in a timely matter. They have great service companies.
American Home Shield has been exceptional. Submitting a claim is pretty straightforward with the dropdown menus. The website was well laid out and the contact was easy. I would definitely recommend them again. When 2 Sons Plumbing came out, they were very professional. They repaired the unit on site. And the unit is working wonderfully now. Overall, the experience was easy and concise.
We just moved in, had the heating and air contract out, and found out there were problems with the ductwork and the capacitor. A-US Air of Texas came out and did it all in one day. I've had two other claims before this, and sometimes, it just takes a couple of days before we get service. Now, with the air conditioning, the contractor came and did that pretty much the next day. Everything has been taken care of and working fine so far. Knock on wood.
I requested service for a water heater repair and the process was seamless. I live in the Houston metropolitan area, which is large, and there was an initial plumber assigned, but they were a group from the northwest side of town. I'm down on the southeast side. To drive along is about an hour and a half, so I preferred somebody that was a little more local. American Home Shield accommodated me nicely on that and I'd worked with them in the past. We were able to get a local provider from American Home Shield, and they turned... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.