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AmeriGas Propane
- Propane
- Westfield, MA
About this business
Location details
216 Lockhouse Rd, Westfield, MA, 01085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Had tank pick up because they kept raising prices and when that can to pick up tank charge my account ******$ and it only cost me ****** for new tank and filled
Should be zero stars! This is a horrible company unless you like to pay double for the price of propane. If you leave expect a ***** **** for a "tank pick up fee" and a service dispatch fee. Stay away!
I would give a negative if possible for this company. They are incompetent and will not resolve problems they created. Communication is terribly poor. My elderly mother ordered propane by phone and paid them in full by debit card on the phone and it cleared the bank the next day. We received an email to thank her for payment...then another to say it didn't clear (yet the payment cleared the bank just fine.) They repeat the email "thank you for payment", "sorry your payment isn't processing" at least twice a week...**********... read more
I have been without heat for almost the entirety of February. This is the second winter that they have been completely unresponsive towards trying to schedule service delivery and we went from January to June without service last year. I was supposed to have someone out today to finally reconnect our gas and they called, hung up before saying hello, and cancelled our appointment with no other communication and no explanation. Please find someone else.
This is the worst company I have ever dealt with. They never fill the tank when they say they are going to, so I cancelled service with them four months ago. I have been trying for 10 weeks now to have the tank removed. They are going to charge $420 to remove THEIR tank (which is in breach of the original contract) if they ever decide to show up. They have scrubbed all of their local office locations from the internet, and if you try to call a local number you will be routed to a national call center. NO NOT deal with AmeriG... read more
Stay away. I ordered propane as my tank was at 10%. They assured me I would be notified within 24 hours of delivery so someone 18 y/o would be present. I never received notification. After getting home, amerigas had filled my tank but had disconnected the tank and installed a security plug. After multiple attempts to get a tech out to reconnect my device, I was able to get a tech dispatched but was told there was a $120 reconnection fee. I switched to a new propane provider. Upon pickup of my amerigas tank, I was sent a $600... read more
We've been a customer with ********************** for over two decades at least. They just sent us a renewal with an over 47% increase to our payments. **************** does nothing but try to bully you into accepting the increases the last two or three years at least. They are also trying to fraudulently change our contract into an auto renew that we never approved.
I have been an Amerigas customer for the past 3 years, and each year running into the same issue. Them scheduling a deliver 3-4 weeks out when I am in need of propane sooner. When they do finally deliver it, they always bring it a week sooner with no heads up. No phone call, no text. Then I get a text after the driver shows up stating there was a problem with delivery and I need to call to reschedule. First off, call me before you come so I can make sure someone is there, second, don't take it upon yourself to bring it any d... read more
I have been trying to Get propane delivered since January 2026. I have called them only to get answering service from out of country and then get put on hold for hours. I have had to call a local company to install their tank so I can have some heat. Amerigas cannot deliver gas but will pick up there tank for ****** + dollars. I always have paid them asap for gas.They must be going out of business. I finally got thru to there online bot system and was told they pick up tank for ****** but no gas delivery. The new company sai... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,140 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 7:00 a.m.