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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.44,774 reviews
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Jenn Borst's profile image
Jenn Borst 
recommend  Recommended
5 months ago

I totally recommend this animal hospital to anyone! The staff is so kind and caring. The photos and updates they sent were so appreciated! I cannot say enough good things about this hospital! 

Business response:

Jenn, Thank you so much for your kind recommendation! We’re so glad we could care for Baba and that the updates and photos brought you comfort. It means the world to us to know you felt supported. We truly appreciate your trust and kind words! 

Angel Marie Shaver's profile image
Angel Marie Shaver 
recommend  Recommended
6 months ago

me and my husband live around Traverse city area. we had a big emergency with one of our fur babies ( Guinea pig ) and there was no vet that would take her or even if they were open they wouldn't take her. so we discovered this vet hospital and took her there. 10/10 recommended this place! they didn't beat around the bush they went straight to the point on what we needed to do and hear for our little and it was time to let her pass away due to her having so much health issues :( the vet was wonderful on giving us as much tim... read more

Julie Phillips's profile image
Julie Phillips 
recommend  Recommended
6 months ago

My 12 year old chihuahua was bitten by another dog while visiting from out of state. They got her right in and took the best care of her. They were so compassionate from start to finish. Highly recommend. Julie - Fishers, IN 

Business response:

Thanks so much, Julie! 

Angelina Bouwer's profile image
Angelina Bouwer 
recommend  Recommended
6 months ago

I would absolutely recommend this hospital to anyone! My cat Kovu had a foreign object in his stomach blocking his intestines and ended up needing surgery. Every single staff member was positive, helpful, knowledgeable, and efficient. Everyone dealt with my emotional state so pleasantly and professionally, while taking amazing care of my buddy. They are fully transparent every step of the way which I so appreciated, and there digital registration system was fantastic and easy to use. Now my buddy is home recovering and gets ... read more

Business response:

Thank you so much, Angelina, for your kind words and recommendation! We’re so glad we could be there for Kovu when he needed surgery and that you felt supported every step of the way. He was such a brave boy, and our team loved caring for him. We’re wishing him a smooth and happy recovery at home! 

Allison Thrush's profile image
Allison Thrush 
recommend  Recommended
6 months ago

Amazing staff and clinic. Quickly rushed my injured senior dog into the back. They kept great communication all while showing compassion for my dog and I. Our technician was Holly, and I can’t say enough great things about her. Our DVM was Dr. Keizer and she was so knowledgeable and empathetic. I felt safe leaving my baby in their hands. I will return here again if I ever have another emergency. 

Business response:

Thank you for trusting us with Tobey's care. He is loved by a lot of our staff! Thank you so much for all your kind words, Allison! 

Korree Colby's profile image
Korree Colby 
recommend  Recommended
7 months ago

We recently brought our daughters guinea pig for an urgent health issue, and I can’t say enough good things about our experience. From the moment we walked in, the staff was kind, patient, and truly compassionate. They walked us through every option with clarity and care, taking the time to explain what was happening and helping us make the best decision for our guinea pig’s well-being. Our guinea had to stay overnight which was nerve wrecking, but we left feeling supported, informed, and at peace with our guinea in their ... read more

Business response:

We deeply cherish your kind words and are grateful for the trust you placed in us to care for Summer. Thank you for recommending us. 

Kim Mull's profile image
Kim Mull 
recommend  Recommended
7 months ago

Very good service. Love their online registration process that allows you to determine the amount of testing/treatment and CPR or DNR ahead of time. We had an hour and 15 minute drive to get to their facility, but my pet was taken in immediately when we arrived. My only complaint is the lack of information we received while waiting 1.5 hrs for them to observe my pet. I wish they would have told us that all seemed well shortly after arriving, but they wanted to watch her for a while. 

Business response:

We appreciate your input and are always working to improve. Thank you for sharing your experience with us. We wish you and Chloe all the best. 

Dianne Ruth Hendricks's profile image
Dianne Ruth Hendricks 
recommend  Recommended
7 months ago

They were very friendly and welcoming. A very stressful time and having such kind staff was very comforting. 

Business response:

Thank you for sharing your experience, Dianne. We're glad to hear that our staff were friendly and welcoming during your visit. Alfie is such a sweet boy and we wish him all the best! 

Helena Carey's profile image
Helena Carey 
recommend  Recommended
8 months ago

You guys are amazing. You went above and beyond during our very painful time. Thank you for the amazing job you did. 

Business response:

We deeply cherish the opportunity to assist you during a difficult time. Thank you for your kind words. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,774 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.