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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
Google reviews (2,412)
AEH is a gift to west Michigan!!! We have had to utilize them twice for seizure emergencies. They are so kind, responsive, communicative, professional and equipped to help our pets when they are in crisis. I am so grateful to them for the help they gave our sweet Adam. Thank you AEH! You are the best!
Business response:
Thank you for your kind words and for entrusting us with the care of your pets during their emergencies. We are glad we were able to provide the necessary support and assistance to Adam and hope he is feeling much better.
My experience with the angels of this place has been nothing but exceptional! Recently they went well above and beyond what was expected with my cat Earl. The staff is superb and genuinely give the best care possible for all the animals brought to them.
Business response:
Thank you for your kind words, Kelly! We're thrilled to hear that you had an exceptional experience with our team at Animal Emergency and Specialty Hospital of Grand Rapids. Providing the best care possible for all animals is our top priority, and we're glad that we were able to go above and beyond for your cat Earl. We hope Earl is doing well!
I would like to thank everyone at Animal Emergency and Specialty Hospital for taking great care of my little kakariki parrot. I was really scared that my little bird may be left handicapped for the rest of her life. I was so happy to find Animal Emergency and Specialty Hospital, and that care was 5+. Thank you for saving my bird's feet!
Business response:
Thank you for your kind words, Faina! We're thrilled to hear that we were able to provide excellent care for Deniska. We are glad to hear Deniska is doing much better!
My chocolate lab of course ate toxic food and I immediately called, they were very calming and informational on the phone. I was told to immediately bring her in and when I arrived they were waiting and brought her back for care. Nick was so kind and calming as I was crying and scared as I waited. He was even able to talk to my husband and explain everything while he was out of town and I was too worked up. They were upfront about costs without being pushy which I appreciated. I felt very assured that our lab was truly getti... read more
Business response:
Thank you for sharing your positive experience with Animal Emergency and Specialty Hospital of Grand Rapids. We are glad that our team was able to provide you with calming and informative support during a stressful time. We appreciate your kind words about Nick and Dr. Samantha, and we are pleased to hear that you felt assured that your lab was receiving the best care. Thank you for choosing us for your emergency visit, and we hope your pup is doing well now.
RecommendedMy little dog went in at 3am for symptoms of sand impaction which she indeed had. At every level of our experience at the hospital, the staff was absolutely amazing. Professional, kind, patient, and very supportive! They were organized, busy with patients, and treated us so well! My only question is how did they do it?! I am incredibly thankful they are in my community.
Business response:
Hi Julia, thank you for your kind review. We’re glad that we were able to provide care when your pet needed it. Thank you for your visit and we hope that both you and your pet take care!
Everyone was so friendly and caring. My cat received excellent care. I appreciated the text communication so I understood every step of the process. My little buddy was well taken care of and was treated quickly and efficiently. I love that they run like a people ER, seeing your non-emergent pets until they can be seen between emergent patients. Being able to drop your pet off for them to keep on site is so much better than having to wait on site. It gives you the freedom to run other errands or return home until your pet's ... read more
Business response:
Hannah, thank you for entrusting your pet to our care. We understand how difficult emergencies can be and are so glad to have been able to provide the necessary care and comfort to your furry family. We hope that we can continue to provide the same exceptional care to all pets that come through our doors!
When our vet office is closed and does not do after hour emergencies, I had no idea where to go. Thank God I was given the number for AEH. Our 3 year old dog, Archie was stressing out with an infection causing him a lot of pain. It was worth the 75 mile drive one way to find someone to calm him down and find the issue causing his pain. We dropped him off at 11pm, got a call around 3am with the suggested treatment plan and a call close to 6am that we could come pick him up. It was such a relief to see him so improved in ... read more
Business response:
Jan we appreciate the review! Our staff care about every pet that walks through our doors and the sentiment is an encouragement.
My 3 month old Flemish Giant rabbit Ricky needed sutures for a serious laceration of his eyelid and under his arm. I was very grateful that they were able to treat him and with how patient and helpful they were with my questions and finding payment solutions. It’s a relief to see that Ricky is relaxed and healthy after his treatment. Not many veterinarians are able or willing to treat rabbits due to how delicate they are.
Business response:
Thank you for the update and review! We hope Ricky is feeling much better.
I have called AEH many times with emergent questions. Today, it was because Leilani moved her foot just as I was cutting her nail, and she began to bleed. She does not like her nails to be touched, and would not let me stop the bleeding. I called AEH and the AEH staff instructed me on what to do and when the situation would warrant a trip to the ED. Leilani’s bleeding did not stop and we made our way to the hospital after checking in beforehand. The veterinary technician took Leilani back and came out with her five minut... read more
Business response:
Taegan, Thank you for taking the time to share your wonderful experience at Animal Emergency Hospital. We are thrilled to hear that our team was able to provide prompt and helpful instructions during your emergent situation with Leilani's nail. It brings us great joy to know that Leilani received excellent care from our veterinary technician. Our team is committed to going above and beyond for our patients and their owners, and we appreciate your kind words. It is so thoughtful of you to consider others and we do have an ... read more
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,137 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.