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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedVery, very pricey! Yes, I know it’s a hospital, but still more than I anticipated! Staff friendliness was hit and miss, we had arranged a time for pick up and transfer. Front desk didn’t know anything, he wasn’t ready and either was paperwork. Didn’t always seem like the right hand was talking to the left(if you know what I mean: not sure how well vet’s communicated, or even read charts). Seemed to get conflicting verbal information at times which was confusing. Would go again if needed, but would try other options first... read more
I brought my Australian Cattle dog in last night for what turned out to be moist dermatitis. The staff at this place is amazing! Friday night after the 4th at 11pm is when I arrived. They helped me and let my nervous pup in a side door and right into a room. They were very busy but accommodating and patient. I greatly appreciate all they did for my baby! Event helped me carry all the rings back to my car when it was time to leave. Thank you so much ❤️
Business response:
We are thrilled to hear about your positive experience at our hospital! Thank you for entrusting us with the care of your furry friend.
Had the most kind and compassionate care when my Indiana had to visit. I got pictures and text updates throughout his stay and the responses to my questions were almost immediate. Cannot recommend highly enough for all they did for my 15 yr old “kitty”!
Business response:
Thank you for the kind compliment, Beth. We hope Indiana is feeling much better!
They were very caring to my sweet Theo who was struggling with breathing. The care he received, then letting us have all the time we needed to say goodbye as he had heart failure or cancer which as I didn't one other time meant the world. Treated my husband and I very well.
Business response:
We are pleased to hear that our team provided compassionate care for Theo during a difficult time. Thank you for sharing your experience with us. If you ever need our services again, please don't hesitate to reach out at (616) 361-9911.
They took great care of our dog!
Business response:
Thank you, Kimberly!
Lost my pup and they were incredible, compassionate and professional people who balance their professionalism with their humanity skillfully. I felt like everyone around me cared greatly for both of us through one of the worst days of my life. I am so grateful for their quick action, thorough explanations and receptive demeanor. I was a bumbling mess and they never made me feel self conscious or unheard. You can't save them all but you can guide the experience and you did so in a very positive way, I thank you all.
Business response:
We are honored to have been able to provide compassionate and professional care during such a difficult time. Thank you for your kind words and trusting us with your pup.
We brought our dog Jasper to be treated after getting hit by a car, they were very quick to treat him, very kind and compassionate and did force any treatment upon us that wasn’t warranted. The environment was very clean and safe. I would definitely recommend.
Business response:
We're grateful for the opportunity to care for Jasper and provide him with the treatment he needed. Thank you for trusting us with his care. If you ever need us again, don't hesitate to call (616) 361-9911.
Well my little Kamille got into some serious trouble on Sunday so I called this place and asked what to do based on the amount and dosage they recommended I bring her in. Not only were they so kind and helpful with Kamille they also helped me go through the process of getting care credit in a bind I really needed to get approved or I was going to be SOL. 🙈 anyways Kamille is doing well after induced vomiting and getting a hydration pack 😊 thank you so much Animal Emergency Hospital of Grand Rapids for an inviting waiting a... read more
Business response:
We are so glad to hear that Kamille is doing well! Thank you for trusting us with her care. If you ever need us again, don't hesitate to call (616) 361-9911.
we had the heart-wrenching task of putting our beloved cat Pearl down as her quick decline happened over the weekend. It was devastating to see her in so much pain. We checked in while on the way to AESH and got a room right away. The process the staff has in order is second to none. We received a through explanation of everything and time to say good bye. The vet techs are warm and so compassionate and the vet, who didn't know us from adam, was so kind and empathetic. I hate this part of animal companionship -- the ine... read more
Business response:
We are deeply sorry for your loss, Elizabeth. Thank you for trusting us to care for Pearl during her final moments. Your kind words mean a lot to us.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.