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Veterinary Clinics & HospitalsVeterinarians
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsDr. Ryder and his team took AMAZING care of my kitty. He came in with a horrible URI and he’s finally back to being his chaotic orange cat self. THANK YOU!!!
Business response:
Thank you for sharing your experience with us! We're thrilled to hear that Dr. Ryder and our team were able to help Murphy get back to his playful self.
highly qualified staff,friendly and professional service,quick response in an emergency situation,100 % recommended.
Business response:
Thank you so much for your kind review Hugo! Tom was the best boy and such a perfect gentleman while he was with us! We are hopeful he is feeling much better and is happy to be home! Best, Amanda
This was our first experience with an emergency vet. We have had dogs for 20 years and consider ourselves blessed. Our present dog loves to play with other dogs and her ear was injured at the dog park playing with her usual pack of friends. Of course this was on a Saturday, our personal vet office returned our call after we were on the wait list for the ER. Overall the care of great. A bit of confusion at where in the process of treatment our dog was at. Overall, the major suggestion with what appeared to be 4 vet techs ... read more
Business response:
Ann, it was wonderful speaking with you today! I'm glad to hear that Eva is doing better after her injury. If you have any further questions/thoughts/concerns, please don't hesitate to reach out! Sincerely, Amanda
The staff is amazing and took care of my kitty as if she was there own. They were upfront with all the charges. My quote for ER surgery was 5000-6200. I called my own vet to see if cheaper and it wasn't. Surgery was performed that day at this location. So thankful for the vets who cared for her after eating fishline. While Lucy was there I received pictures and was able to visit. I received updates and could call anytime. Highly recommend!
Business response:
Thank you so much Sue! Your kind words mean more than you know! Sweet Lucy was a gem for her stay with us and while we hope you won't need us again in the future, we're here for you if you do! Take care, Amanda
We were seen quickly, our kitten’s issue was resolved and we were on our way all in about two hours or so. So thankful for them!!
Business response:
Thank you for sharing your experience with us! So happy Loki has recovered and back to himself.
The staff was great at finding out what was wrong.It required surgery to fix.They quoted me $4000-6000 for the surgery. I got the surgery elsewhere for $1200. Feel like they play on your emotions…
Business response:
Kellie, thank you for providing feedback after your visit with sweet Angel. We hope she is doing much better after her very scary situation. I've attempted to follow up with you directly regarding your concerns, but have been unsuccessful in reaching you. Should you wish to discuss Angel's care further, we would be happy to do so and ask that you contact the hospital directly via phone (616-361-9911) or by response to the email I previously sent you which is my direct contact. Sincerely, Amanda
I brought my sugar glider with infected eye and we were seen in very timely manner for how busy they were, they take amazing care of their patients and show care and compassion, everyone there was very nice and helpful!
Business response:
We are delighted to hear about the amazing care and compassion provided to your sugar glider. Thank you for sharing your experience with us!
The last thing you want to do is drive an hour to the only available ER in "the area" ...but, I dont think the dogs would have gotten taken care of the way they did at any other ER. The staff was downright amazing and the bill was smaller than I would have ever imagined. We HOPE to never be back, but... if we have to.. Im glad it will be with you!
Business response:
We're delighted to hear about the exceptional care your dogs received at our hospital. Thank you for sharing your experience with us.
Highly recommend! Dr. Faith was incredible. She helped us through a hard time with our dog Finley. She was very detailed, honest, and comforting. Thankfully the outcome was positive and we are happy Finley is healthy and home! They took fantastic care of him. We are very grateful.
Business response:
We're glad to hear that Dr. Slubowski was incredible and helped Finley through a hard time. Thank you for sharing your positive experience with us!
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,696 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.