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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedOur dogs got into a porcupine this last weekend we took them in at 3 AM and the staff was excellent to us and our fur babies
Business response:
Thank you for your wonderful feedback. We are glad we could help your fur babies during that emergency situation.
RecommendedVery concerned about Kwe's well being , as well as about what has been done and what will be done . And that was just her . They also take very good care of any animal that comes in as if were there own .
Business response:
We greatly appreciate your feedback and are glad to hear that Kwe received excellent care at our hospital. Thank you for sharing your experience with us.
RecommendedMy dog, Stella had a serious illness and pancreatitis while I was in Italy. My mom rushed her to the vet, and they didn’t think she would make it. She was brought to AEH for emergency care. They did an amazing job! I was in another country, and yet the staff were texting me, sending me pictures, and told me I could text any time to get updates. It made being so far away a little easier! Because of their hard work and dedication, my sweet pup was able to come home! She’s made a full recovery. She is back to wanting constant... read more
Business response:
We're overjoyed to hear that Stella made a full recovery! Thank you for sharing your experience with us. Stella is so sweet, and we are so happy that you entrusted us with her care. Please give her a hug from us! Sincerely, Amanda
RecommendedMy baby girl was I. Labor but had a hard time at home had to have a c section this hospital made me feel comfortable with them helping her and delivered 5 puppies I would use them again the only issue I had was the price and the fact if I did not have the money the would not have done the surgery I had the money but not every one dose you guys could at least lake payments but you guys were great and I appreciate you
Business response:
Hello Laurie, Thank you so much for the kind and thoughtful feedback. We sincerely hope Mamma Molly is having a smooth recovery and enjoying time with her little ones! I also wanted to share that we do offer payment options through our third-party financing partners, Scratchpay and CareCredit. We are incredibly grateful that you entrusted us with the care of Molly and her babies. Please do not hesitate to reach out if you need anything further. Sincerely, Amanda
RecommendedI would like to thank your staff and leave some appreciation for your facility. We brought our almost 17 year old kitty, Alphie, in last night. It was time for us to help him cross the Rainbow Bridge and the staff was amazing in helping us feel comfortable as possible during such a painful time. We felt like Alphie was in great hands and we felt he and we were treated with kindness and dignity. We buried our boy today and as much as our hearts are broken, I am able to find some peace in knowing we gave our boy a loving and d... read more
Business response:
Thank you for trusting us, Krystina. We appreciate you taking the time to provide your Feedback. Our deepest condolences.
RecommendedVery friendly, compassionate, explained every step to me. They even had pre-measured pain meds and antibiotics for me to take home. If you are ever in need of any Emergency Vet I highly recommend coming here. The only thing I would change would be the intake on line is extremely long and seemed they asked some questions over and over. I understand it’s probably this way to get better information about your pet but once I answer what they eat once it doesn’t need to be asked again.
Business response:
Thank you, Shannon! We appreciate the positive feedback!
RecommendedAESH's immediate and compassionate response to my dog's urgent medical needs was second to none. Aside from the care they provided to my Gus, they took my fears into consideration, sent me text updates throughout the night and created a positive experience overall. I would highly recommend!
Business response:
We appreciate you taking the time to provide your feedback, Amy!
RecommendedThey took great care of my kitty Chia who needed surgery this week for swallowing a toy. Very kind and caring people who kept me updated on her care and never seemed like they were pushing unnecessary treatments.
Business response:
Lisa, we truly appreciate you taking the time to share your experience. Caring for pets like Chia is why we do what we do, and we’re glad to hear our team was able to provide clear communication and compassionate care during her surgery. Wishing Chia a smooth and speedy recovery!
RecommendedThey took excellent care of my cat, Truman. Great communication and updates on how he was doing. He is getting back to his normal self quickly. I am glad they are available
Business response:
Thank you for your kind recommendation, Nancy! We’re so glad we could care for Truman and keep you updated throughout his visit. Hearing that he’s getting back to his normal self is wonderful news! Thank you for trusting our team with his care.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,002 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.