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3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsEven at 3 am staff was very friendly. Jodi and her 2 newborn puppies were given immediate attention ton arrival during a potential whelping issue. A third puppy was even born at the hospital. Jodi ended up with a family of five. This is our 3rd emergency call at this emergency hospital for various reasons with 3 different dogs and we’ve always received excellent care.
Business response:
We are grateful for your kind words and are glad we could assist with Jodi and her puppies. Thank you immensely for choosing our hospital for your emergency needs.
Although a bit pricey, staff and physicians were kind and informative and took great care of our cat.
Business response:
Thank you, Robin, for sharing your experience with us. We’re so glad to hear that our team was able to provide kind and informative care for Toulouse. We understand that emergency care can feel costly, but we truly appreciate your trust in us to care for him when it mattered most. Wishing you and Toulouse all the best! 💙🐾
I totally recommend this animal hospital to anyone! The staff is so kind and caring. The photos and updates they sent were so appreciated! I cannot say enough good things about this hospital!
Business response:
Jenn, Thank you so much for your kind recommendation! We’re so glad we could care for Baba and that the updates and photos brought you comfort. It means the world to us to know you felt supported. We truly appreciate your trust and kind words!
me and my husband live around Traverse city area. we had a big emergency with one of our fur babies ( Guinea pig ) and there was no vet that would take her or even if they were open they wouldn't take her. so we discovered this vet hospital and took her there. 10/10 recommended this place! they didn't beat around the bush they went straight to the point on what we needed to do and hear for our little and it was time to let her pass away due to her having so much health issues :( the vet was wonderful on giving us as much tim... read more
My 12 year old chihuahua was bitten by another dog while visiting from out of state. They got her right in and took the best care of her. They were so compassionate from start to finish. Highly recommend. Julie - Fishers, IN
Business response:
Thanks so much, Julie!
I would absolutely recommend this hospital to anyone! My cat Kovu had a foreign object in his stomach blocking his intestines and ended up needing surgery. Every single staff member was positive, helpful, knowledgeable, and efficient. Everyone dealt with my emotional state so pleasantly and professionally, while taking amazing care of my buddy. They are fully transparent every step of the way which I so appreciated, and there digital registration system was fantastic and easy to use. Now my buddy is home recovering and gets ... read more
Business response:
Thank you so much, Angelina, for your kind words and recommendation! We’re so glad we could be there for Kovu when he needed surgery and that you felt supported every step of the way. He was such a brave boy, and our team loved caring for him. We’re wishing him a smooth and happy recovery at home!
Amazing staff and clinic. Quickly rushed my injured senior dog into the back. They kept great communication all while showing compassion for my dog and I. Our technician was Holly, and I can’t say enough great things about her. Our DVM was Dr. Keizer and she was so knowledgeable and empathetic. I felt safe leaving my baby in their hands. I will return here again if I ever have another emergency.
Business response:
Thank you for trusting us with Tobey's care. He is loved by a lot of our staff! Thank you so much for all your kind words, Allison!
We recently brought our daughters guinea pig for an urgent health issue, and I can’t say enough good things about our experience. From the moment we walked in, the staff was kind, patient, and truly compassionate. They walked us through every option with clarity and care, taking the time to explain what was happening and helping us make the best decision for our guinea pig’s well-being. Our guinea had to stay overnight which was nerve wrecking, but we left feeling supported, informed, and at peace with our guinea in their ... read more
Business response:
We deeply cherish your kind words and are grateful for the trust you placed in us to care for Summer. Thank you for recommending us.
Very good service. Love their online registration process that allows you to determine the amount of testing/treatment and CPR or DNR ahead of time. We had an hour and 15 minute drive to get to their facility, but my pet was taken in immediately when we arrived. My only complaint is the lack of information we received while waiting 1.5 hrs for them to observe my pet. I wish they would have told us that all seemed well shortly after arriving, but they wanted to watch her for a while.
Business response:
We appreciate your input and are always working to improve. Thank you for sharing your experience with us. We wish you and Chloe all the best.
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,701 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.