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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.45,134 reviews
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Tracy Thomas Anderson's profile image
Tracy Thomas Anderson 
recommend  Recommended
a week ago

Excellent care. Staff is amazing 

Business response:

We are privileged to hear your kind words. Our team is dedicated to providing excellent care, and your feedback means a great deal to us. 

Dianna Micklatcher's profile image
Dianna Micklatcher 
recommend  Recommended
2 weeks ago

I am thankful for you and the help you gave Smokey. She's finally herself again, and sassy as ever. God Bless good friends.😊 

Tracy VanLue's profile image
Tracy VanLue 
recommend  Recommended
a month ago

Everyone there was so nice and helpful. My pup was taken care of right away, upfront pricing, clear directions. My pup is doing much better now. They sent the info to her regular vet right away so we could take her there the next day. Very happy with this Emergency Vet. Thank you!! 

Business response:

We're overjoyed to hear that Lacey is doing much better now. Thank you for your wonderful feedback. 

Catherine Bringedahl's profile image
Catherine Bringedahl 
recommend  Recommended
a month ago

Everyone we encountered were compassionate and helpful! 

Business response:

We deeply respect your kind words. Thank you for sharing your experience at our hospital. 

Shannon Larson's profile image
Shannon Larson 
recommend  Recommended
2 months ago

I am so grateful for Animal Emergency & Specialty Hospital of Grand Rapids. We brought our dog in on a weekend evening when he was struggling and our regular veterinarian was closed. From the moment we arrived, the staff communicated with kindness, compassion, and clarity. Sadly, we had to make the heartbreaking decision to say goodbye. The entire team, especially the veterinarian, treated both our beloved dog and our family with such respect and empathy. They gave us all the time we needed to say our goodbyes, and we never... read more

Business response:

Shannon, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process. 

Kelly Giddings's profile image
Kelly Giddings 
recommend  Recommended
3 months ago

Our dogs got into a porcupine this last weekend we took them in at 3 AM and the staff was excellent to us and our fur babies 

Business response:

Thank you for your wonderful feedback. We are glad we could help your fur babies during that emergency situation. 

Richard McSauby's profile image
Richard McSauby 
recommend  Recommended
3 months ago

Very concerned about Kwe's well being , as well as about what has been done and what will be done . And that was just her . They also take very good care of any animal that comes in as if were there own . 

Business response:

We greatly appreciate your feedback and are glad to hear that Kwe received excellent care at our hospital. Thank you for sharing your experience with us. 

Katie Mendenhall's profile image
Katie Mendenhall 
recommend  Recommended
3 months ago

My dog, Stella had a serious illness and pancreatitis while I was in Italy. My mom rushed her to the vet, and they didn’t think she would make it. She was brought to AEH for emergency care. They did an amazing job! I was in another country, and yet the staff were texting me, sending me pictures, and told me I could text any time to get updates. It made being so far away a little easier! Because of their hard work and dedication, my sweet pup was able to come home! She’s made a full recovery. She is back to wanting constant... read more

Business response:

We're overjoyed to hear that Stella made a full recovery! Thank you for sharing your experience with us. Stella is so sweet, and we are so happy that you entrusted us with her care. Please give her a hug from us! Sincerely, Amanda 

Laurie Benderman's profile image
Laurie Benderman 
recommend  Recommended
4 months ago

My baby girl was I. Labor but had a hard time at home had to have a c section this hospital made me feel comfortable with them helping her and delivered 5 puppies I would use them again the only issue I had was the price and the fact if I did not have the money the would not have done the surgery I had the money but not every one dose you guys could at least lake payments but you guys were great and I appreciate you 

Business response:

Hello Laurie, Thank you so much for the kind and thoughtful feedback. We sincerely hope Mamma Molly is having a smooth recovery and enjoying time with her little ones! I also wanted to share that we do offer payment options through our third-party financing partners, Scratchpay and CareCredit. We are incredibly grateful that you entrusted us with the care of Molly and her babies. Please do not hesitate to reach out if you need anything further. Sincerely, Amanda 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,134 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.