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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedWe were so impressed with the care here! Would highly recommend! They sent us text updates and photos throughout our dogs stay. They were very flexible with choosing services that fit into our budget as well.
5 stars! The staff was helpful over the phone; prompt attention when we arrived and were very caring with my pet. XO 🐾
Business response:
Thank you so much, Debbie!
I had a really good experience. They made sure they worked fast to meet my dogs needs, and get him comfortable. They didn’t push for any testing that wasn’t needed. The vet was very knowledgeable and took her time to explain everything to me. Also made sure to answer any questions I had. I feel she was very honest and caring to get my dog back up and feeling better. I highly recommend this place. I will continue to take my dog here if needed in the future.
Business response:
Amber, thank you so much! Hotchie is so precious and we hope he is feeling much more comfortable! Please don't hesitate to reach out should you need us in the future! Sincerely, Amanda
Cannot recommend this place highly enough. Our kitty Ash had a blocked urinary system and our vet told us to go to an ER vet so I chose this one. I'm so glad I did! I was able to check in online and when we got there they took our baby back immediately. Wonderful staff! Every single staff member was so kind and compassionate. They keep you updated every step of the way and follow up afterwards. I can't thank them enough for saving our boy. Rest assured that in an emergency, you can trust these folks with your pet's life.
Business response:
We are pleased to hear about your positive experience at our hospital. Thank you for sharing your feedback about Ash's treatment. We're glad our staff was able to provide immediate care and keep you updated throughout the process. Our team strives to offer compassionate and efficient emergency care for all pets, and we're grateful to have been able to help your boy. Thank you for trusting us with Ash's care during this critical time.
Very caring team! They did a great job treating my canine best friend.
Business response:
Thank you so much, Travis!
The staff at the hospital did an amazing job making sure my pup, Tucker, got all the attention necessary during his stay and plenty of extra pets in too. He had a severely upset stomach ( HGE) and was treated accordingly. they were very thorough and upfront about costs, and have some great payment alternatives for the more expensive stays. Honestly, I couldn't be more grateful for the vets and the techs, thank you so much! Tucker is a happy boy and is feeling much better !
Business response:
Your review is appreciated! We're glad Tucker is feeling better. Thank you for sharing your experience with us.
I brought my Pebbles in on Saturday My 15 year old Yorkie that I’ve had since 8 weeks old. She had congestive heart failure and was already too far gone for them to help her. But their kindness and compassion was incredible. Helping me thru the process of losing my fur baby. I recommend them if you are dealing with a sick fur baby. Thank you all for your help 😢🐶🐾
Business response:
Lori, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process with Pebbles. You are in our thoughts.
Extraordinary staff! Kept me informed and explained the plan of care with kindness. Very knowledgeable. Highly recommend their services.
Business response:
Your positive feedback is greatly appreciated! Thank you for recommending our services, Sue. We hope Apollo is doing well!
Had an emergency with my cat on an extremely busy Saturday and the staff was absolutely fabulous. Can’t say enough great things and I am so grateful for their help with my sweet girl.
Business response:
We genuinely admire your kind words and are thrilled we could assist with your cat's emergency. Thank you for sharing your experience with us.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,905 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.