Animal Emergency and Specialty Hospital of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Animal Emergency and Specialty Hospital of Grand Rapids

4.4

About this business

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

Get directions
4.44,701 reviews
Select a rating
Rita McWhinney's profile image
Rita McWhinney 
recommend  Recommended
a week ago

Even at 3 am staff was very friendly. Jodi and her 2 newborn puppies were given immediate attention ton arrival during a potential whelping issue. A third puppy was even born at the hospital. Jodi ended up with a family of five. This is our 3rd emergency call at this emergency hospital for various reasons with 3 different dogs and we’ve always received excellent care. 

Business response:

We are grateful for your kind words and are glad we could assist with Jodi and her puppies. Thank you immensely for choosing our hospital for your emergency needs. 

Robin Sarber DeMario's profile image
Robin Sarber DeMario 
recommend  Recommended
a month ago

Although a bit pricey, staff and physicians were kind and informative and took great care of our cat. 

Business response:

Thank you, Robin, for sharing your experience with us. We’re so glad to hear that our team was able to provide kind and informative care for Toulouse. We understand that emergency care can feel costly, but we truly appreciate your trust in us to care for him when it mattered most. Wishing you and Toulouse all the best! 💙🐾 

Jenn Borst's profile image
Jenn Borst 
recommend  Recommended
a month ago

I totally recommend this animal hospital to anyone! The staff is so kind and caring. The photos and updates they sent were so appreciated! I cannot say enough good things about this hospital! 

Business response:

Jenn, Thank you so much for your kind recommendation! We’re so glad we could care for Baba and that the updates and photos brought you comfort. It means the world to us to know you felt supported. We truly appreciate your trust and kind words! 

Angel Marie Shaver's profile image
Angel Marie Shaver 
recommend  Recommended
a month ago

me and my husband live around Traverse city area. we had a big emergency with one of our fur babies ( Guinea pig ) and there was no vet that would take her or even if they were open they wouldn't take her. so we discovered this vet hospital and took her there. 10/10 recommended this place! they didn't beat around the bush they went straight to the point on what we needed to do and hear for our little and it was time to let her pass away due to her having so much health issues :( the vet was wonderful on giving us as much tim... read more

Julie Phillips's profile image
Julie Phillips 
recommend  Recommended
a month ago

My 12 year old chihuahua was bitten by another dog while visiting from out of state. They got her right in and took the best care of her. They were so compassionate from start to finish. Highly recommend. Julie - Fishers, IN 

Business response:

Thanks so much, Julie! 

Angelina Bouwer's profile image
Angelina Bouwer 
recommend  Recommended
a month ago

I would absolutely recommend this hospital to anyone! My cat Kovu had a foreign object in his stomach blocking his intestines and ended up needing surgery. Every single staff member was positive, helpful, knowledgeable, and efficient. Everyone dealt with my emotional state so pleasantly and professionally, while taking amazing care of my buddy. They are fully transparent every step of the way which I so appreciated, and there digital registration system was fantastic and easy to use. Now my buddy is home recovering and gets ... read more

Business response:

Thank you so much, Angelina, for your kind words and recommendation! We’re so glad we could be there for Kovu when he needed surgery and that you felt supported every step of the way. He was such a brave boy, and our team loved caring for him. We’re wishing him a smooth and happy recovery at home! 

Allison Thrush's profile image
Allison Thrush 
recommend  Recommended
a month ago

Amazing staff and clinic. Quickly rushed my injured senior dog into the back. They kept great communication all while showing compassion for my dog and I. Our technician was Holly, and I can’t say enough great things about her. Our DVM was Dr. Keizer and she was so knowledgeable and empathetic. I felt safe leaving my baby in their hands. I will return here again if I ever have another emergency. 

Business response:

Thank you for trusting us with Tobey's care. He is loved by a lot of our staff! Thank you so much for all your kind words, Allison!  

Korree Colby's profile image
Korree Colby 
recommend  Recommended
2 months ago

We recently brought our daughters guinea pig for an urgent health issue, and I can’t say enough good things about our experience. From the moment we walked in, the staff was kind, patient, and truly compassionate. They walked us through every option with clarity and care, taking the time to explain what was happening and helping us make the best decision for our guinea pig’s well-being. Our guinea had to stay overnight which was nerve wrecking, but we left feeling supported, informed, and at peace with our guinea in their ... read more

Business response:

We deeply cherish your kind words and are grateful for the trust you placed in us to care for Summer. Thank you for recommending us. 

Kim Mull's profile image
Kim Mull 
recommend  Recommended
2 months ago

Very good service. Love their online registration process that allows you to determine the amount of testing/treatment and CPR or DNR ahead of time. We had an hour and 15 minute drive to get to their facility, but my pet was taken in immediately when we arrived. My only complaint is the lack of information we received while waiting 1.5 hrs for them to observe my pet. I wish they would have told us that all seemed well shortly after arriving, but they wanted to watch her for a while. 

Business response:

We appreciate your input and are always working to improve. Thank you for sharing your experience with us. We wish you and Chloe all the best. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,701 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.