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3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsGreat personal friendly staff! They explain all costs to you as well. Would definitely go here again but let’s hope we don’t need to! It was a busy Sunday when we were there but you would not of guessed that for the care and attention they gave to our girl.
They were all incredible, our dog had to stay there overnight and they gave us updates via their text line whenever we asked. Our dog Finnegan is a big baby that needs a lot of attention and it was clear they loved on him the whole time. Such kind and caring people. The vet and her student were very good at explaining the process and what to expect. Thank you all for being there when we needed you!
Business response:
Thank you, Nikki, for sharing your experience. We’re pleased to hear that our team provided attentive overnight care, clear communication, and compassionate support for Finnegan. Your kind words about our staff, veterinarian, and vet student it means a great deal to us, and we’re grateful you trusted us during a stressful time.
We were in an out of ER vets several times and couldn't find the resolution until we came here. They were so caring and quick to help our dog. He was hospitalized and had surgery here. They took great care of him and answered all of our questions, sent pictures, and kindly dealt with all of our pesky texts and phone calls during a stressful time. The best ER vet experience we have had by far, even if it was the most stressful.
Business response:
Thank you so much for the recommendation. We’re honored to have cared for Breck and glad our team could provide answers, support, and thorough care during such a stressful time. Give Breck lots of pets from us!
The doctors and nurses and the best people ever! They helped us out after our cat Jesse Ann passed in 2018 and again when Sheldon passed in 2025! Y’all are so so amazing and caring! After your cat or dog or another animal passes away they take the time and explain the steps would be after your animal passes! They also email your animals regular vet to tell them that your animal passed away so you don’t have to! I will be forever grateful for this animal emergency hospital!
Business response:
Thank you so much, Krysta, for taking the time to share such a heartfelt review. We are truly honored to have been there for you and your family during the losses of both Jesse Ann and Sheldon. Saying goodbye to a beloved pet is never easy, and it means so much to us to know that our team was able to provide comfort, clarity, and support during such difficult moments. Caring for pets and the people who love them is at the heart of what we do, especially during end-of-life care. Your kind words about our doctors, nurses, and... read more
Thank you for being available on weekends and late nights. We appreciate all of the staff and their care for our fur baby! Dr. Hudson and the support staff were wonderful with Sid today
Business response:
We're thrilled to hear about the wonderful care Dr. Hudson and the staff provided for Sid. Thank you for sharing your experience with us.
Kind, patient, and understanding to our 9 month old,80+lb Rottweiler last week. The level of care and empathy the team exhibited was incredible. Rhyolite had just been to the regular vet for bloodwork that morning, so she was a little antsy to say the least. Her comfort and getting her taken care of felt like she was the only pet needing care that day. Many thanks!
Business response:
Thank you, Tiffany, for taking the time to share your experience. We’re so happy Rhyolite received the compassionate care she deserved and appreciate your kind recognition of our team.
Even at 3 am staff was very friendly. Jodi and her 2 newborn puppies were given immediate attention ton arrival during a potential whelping issue. A third puppy was even born at the hospital. Jodi ended up with a family of five. This is our 3rd emergency call at this emergency hospital for various reasons with 3 different dogs and we’ve always received excellent care.
Business response:
We are grateful for your kind words and are glad we could assist with Jodi and her puppies. Thank you immensely for choosing our hospital for your emergency needs.
Although a bit pricey, staff and physicians were kind and informative and took great care of our cat.
Business response:
Thank you, Robin, for sharing your experience with us. We’re so glad to hear that our team was able to provide kind and informative care for Toulouse. We understand that emergency care can feel costly, but we truly appreciate your trust in us to care for him when it mattered most. Wishing you and Toulouse all the best! 💙🐾
I totally recommend this animal hospital to anyone! The staff is so kind and caring. The photos and updates they sent were so appreciated! I cannot say enough good things about this hospital!
Business response:
Jenn, Thank you so much for your kind recommendation! We’re so glad we could care for Baba and that the updates and photos brought you comfort. It means the world to us to know you felt supported. We truly appreciate your trust and kind words!
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,869 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.