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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedVery friendly, compassionate, explained every step to me. They even had pre-measured pain meds and antibiotics for me to take home. If you are ever in need of any Emergency Vet I highly recommend coming here. The only thing I would change would be the intake on line is extremely long and seemed they asked some questions over and over. I understand it’s probably this way to get better information about your pet but once I answer what they eat once it doesn’t need to be asked again.
RecommendedAESH's immediate and compassionate response to my dog's urgent medical needs was second to none. Aside from the care they provided to my Gus, they took my fears into consideration, sent me text updates throughout the night and created a positive experience overall. I would highly recommend!
RecommendedThey took great care of my kitty Chia who needed surgery this week for swallowing a toy. Very kind and caring people who kept me updated on her care and never seemed like they were pushing unnecessary treatments.
Business response:
Lisa, we truly appreciate you taking the time to share your experience. Caring for pets like Chia is why we do what we do, and we’re glad to hear our team was able to provide clear communication and compassionate care during her surgery. Wishing Chia a smooth and speedy recovery!
RecommendedThey took excellent care of my cat, Truman. Great communication and updates on how he was doing. He is getting back to his normal self quickly. I am glad they are available
Business response:
Thank you for your kind recommendation, Nancy! We’re so glad we could care for Truman and keep you updated throughout his visit. Hearing that he’s getting back to his normal self is wonderful news! Thank you for trusting our team with his care.
RecommendedWhen Buster became sick, and required life saving surgery, AESH sent pictures and updates all throughout his stay. This was such a relief for our family as we anxiously waited. They've been extremely patient and supportive with all our questions, worries, and concerns.
Business response:
Molly, we hope Buster is doing amazing and healing well! Thank you for the review.
RecommendedGreat personal friendly staff! They explain all costs to you as well. Would definitely go here again but let’s hope we don’t need to! It was a busy Sunday when we were there but you would not of guessed that for the care and attention they gave to our girl.
Business response:
We're utterly delighted to hear about the great care and attention Nala received at our hospital. Thank you immensely for sharing your experience with us.
RecommendedThey were all incredible, our dog had to stay there overnight and they gave us updates via their text line whenever we asked. Our dog Finnegan is a big baby that needs a lot of attention and it was clear they loved on him the whole time. Such kind and caring people. The vet and her student were very good at explaining the process and what to expect. Thank you all for being there when we needed you!
Business response:
Thank you, Nikki, for sharing your experience. We’re pleased to hear that our team provided attentive overnight care, clear communication, and compassionate support for Finnegan. Your kind words about our staff, veterinarian, and vet student it means a great deal to us, and we’re grateful you trusted us during a stressful time.
RecommendedWe were in an out of ER vets several times and couldn't find the resolution until we came here. They were so caring and quick to help our dog. He was hospitalized and had surgery here. They took great care of him and answered all of our questions, sent pictures, and kindly dealt with all of our pesky texts and phone calls during a stressful time. The best ER vet experience we have had by far, even if it was the most stressful.
Business response:
Thank you so much for the recommendation. We’re honored to have cared for Breck and glad our team could provide answers, support, and thorough care during such a stressful time. Give Breck lots of pets from us!
RecommendedThe doctors and nurses and the best people ever! They helped us out after our cat Jesse Ann passed in 2018 and again when Sheldon passed in 2025! Y’all are so so amazing and caring! After your cat or dog or another animal passes away they take the time and explain the steps would be after your animal passes! They also email your animals regular vet to tell them that your animal passed away so you don’t have to! I will be forever grateful for this animal emergency hospital!
Business response:
Thank you so much, Krysta, for taking the time to share such a heartfelt review. We are truly honored to have been there for you and your family during the losses of both Jesse Ann and Sheldon. Saying goodbye to a beloved pet is never easy, and it means so much to us to know that our team was able to provide comfort, clarity, and support during such difficult moments. Caring for pets and the people who love them is at the heart of what we do, especially during end-of-life care. Your kind words about our doctors, nurses, and... read more
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,906 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.