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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My tires are still losing air and going flat
Business response:
We would like to speak with you to address your tire issue and if we missed something on our end. At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
I paid for an oil change drove home and my check engine light was on I took it in they suggested a fix I paid $300 for that and now my car is totaled. So yea service is pretty terrible. The service team lied and this is the second oil change in two different cars that have ended up with further work being done. Its unfortunate because we wanted to buy a new car at arrowhead but without service well go elsewhere now.
Business response:
Our service technicians, when performing inspections, provide detailed reports as to the status of the vehicle based off of manufacturer recommendations and relay their findings with our customers to ensure transparency is given and that our customers can make sound decisions as to how they wish to proceed. We would like to gather more details of this situation so we can address your questions/concerns related to your experience. At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
Service was ok except someone. Changed my seat, mirrors, and exit position and then pressed the set button and destroyed all memory seat settings. I am still trying to get everything back to where I had them set.
Business response:
Thanks for the feedback. We apologize for this accident regarding your memory seat settings. If you want to speak with us about your experience, then at earliest convenience, please contact Robyn Schluter at 623-242-5838.
I was notified by email it was time for an oil change. I called in and scheduled my car to get picked up. It was done before lunchtime.
Business response:
Thank you for the review. We're glad to hear you had a speedy service, if there were any concerns with us please feel free to reach out at your earliest convenience, please contact Robyn Schluter at 623-242-5838.
Service was OK but was unhappy being charged over $100 to install a new battery.
Business response:
Hello. We aim for fair, competitive pricing on our services. We'd love to speak with you and see if there's anything we can do to address your concerns. At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
Over charged me for what was done to my car
Business response:
Thank you for your feedback, we pride ourselves on fair and competitive pricing. If you wish to reach out, please contact Robyn Schluter at 623-242-5838.
During a recall service, the service department found two other items that needed repair. The service representative checked and verified that I did indeed pay for an extended warranty that would cover the repairs. I made an appointment to have the repairs done, which he said would only cost $100 for the deductible. On the day I was supposed to pick up my car, they indicated the extended warranty would not cover both of the repairs, just the least expensive one. I had to wait an additional day to get only one repair done. My... read more
Business response:
Hello, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please contact Robyn Schluter at 623-242-5838.
They left scratches and oil stains on my front bumper
I dont own the 2017 xt5. Sold it two years ago
Business response:
Hello, please feel free to contact us with any questions or concerns.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,322 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.