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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
David was awesome! He had a loaner car all set up for me when I got there. When my car was finished, it was washed and cleaned inside and out! Everyone was so kind and friendly. I would recommend him to all my friends and family. Mike
Business response:
Thank you for your wonderful feedback, Mike! We deeply cherish hearing about your positive experience with our team. It sounds like having that loaner vehicle ready and waiting made your visit smooth and convenient. We take pride in ensuring every car leaves our service department looking its best, so we're pleased you noticed the thorough washing and cleaning. Your kind words about our friendly team mean so much to us at Arrowhead Cadillac. We truly appreciate you recommending us to your friends and family - that's the high... read more
I am pleased to report that the service was great. I stopped by without an appointment as there was a serious issue with my car that occurred while I was driving. I called the sales rep whom I bought the car from (Barbara) and she told me to drop by. She was unable to fix the problem so we contacted Bora and she couldn't fix the problem. Then she went above and beyond and was able to get me scheduled that day for a technician to look at the issue. I am delighted to say that through Bora's and Barbara's efforts the issue was ... read more
Business response:
We are elated to hear about your positive experience with our team during such a challenging time. Your trust in our service, especially when facing a serious car issue while dealing with your husband's illness, means everything to us. We understand how important it was for you to have the problem resolved quickly so you wouldn't need to return another day. It's wonderful to know that our team went the extra mile to get you scheduled with a technician the same day and successfully corrected the issue. We take great pride in ... read more
They're efficient infest. I do wish the car washes were a little bit more thorough.
Business response:
We are glad to hear that you found our service efficient. We truly value your feedback about the car wash service and understand that you would appreciate more thorough attention to detail in that area. Your input helps us identify opportunities to enhance the overall experience we provide. We appreciate you taking the time to share your thoughts with us.
I made an appointment to deal with the recall on my Optiq. But when I arrived, I learned the service department didn't know what the recall was and didn't have the replacement tire needed to fix the issue. So, I'll drive back down again when hopefully they will be ready to fix what's wrong. I can't say I would or would not recommend this service shop, since I haven't gotten service yet...
Business response:
We appreciate your perspective about your recent visit, and we understand your frustration. Your honest feedback helps us identify where we can work to improve our preparation and communication processes to better serve our customers. Please reach out to Robyn Schluter, our Customer Service Manager, at 623-242-5838 so we can discuss your experience and future service further.We appreciate your perspective about your recent visit, and we understand your frustration. Your honest feedback helps us identify where we can work to ... read more
The service advisor always takes great care of us, and this visit was no exception.
Business response:
We are delighted to hear about your positive experience with our service team. It means so much to know that you consistently receive exceptional care during every visit. Your service advisor's dedication to providing outstanding support reflects our commitment to building lasting relationships with our valued customers. We truly appreciate your trust in us and look forward to continuing to exceed your expectations with the same level of attentive service you have come to rely on.
4th Cadillac from Mike Martin ! Great service rep.. Todd.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you continue to choose Arrowhead Cadillac for your luxury vehicle needs for your 4th Cadillac. Your loyalty means the world to us, and we truly appreciate the trust you have placed in our team over the years. It's fantastic to know that our service representatives have consistently provided you with great service throughout your journey with us. We take pride in building lasting relationships with our customers, and your continued confidenc... read more
The convenience of the service visit.
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that you found your service visit convenient. At Arrowhead Cadillac, we understand how valuable your time is, and we work hard to make every service experience as smooth and efficient as possible for our customers. Your feedback about the convenience of your visit means a great deal to us and helps us know we're on the right track. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide you with ex... read more
Honest and courteous, very good about keeping me informed
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our honest approach and courteous service means so much to us. We truly value customers who appreciate clear communication and being kept well-informed throughout their experience. Thank you for taking the time to share your thoughts about the level of service you received. We look forward to continuing to provide you with the same quality care for all your service needs.
The best I ever had Dave was fabulous
Business response:
Your positive feedback means so much to us! We are thrilled to hear that you had such an outstanding experience with us. It sounds like you received exceptional service that truly made a difference. We take great pride in delivering the highest level of customer care, and your kind words confirm that we are meeting that goal. Thank you for taking the time to share your wonderful experience - feedback like yours motivates our entire team to continue providing excellent service to every customer who walks through our doors.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.6 star rating with 5,289 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is open now. It will close at 8:00 p.m.