This profile has been claimed by the business owner or representative.
Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Im glad this survey has come around again. After communicating and following up . Definitely changed and the service was great. The service and the respect has been given both ways . 5 star and Gr8Svc Mike In service and steve in customer support/ finance . 2023 sport escalade pre certified. Thanks B
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful to know that the communication and follow-up made such a meaningful difference in your service journey. Your recognition of the excellent service and mutual respect truly means a lot to us at Arrowhead Cadillac. We're thrilled that our service and customer support teams were able to provide you with the outstanding care you deserve with your 2023 Escalade Sport. Your feedback reinforces our commitment to delivering exceptional experiences f... read more
Excellent service!! Everyone is very nice there.
Business response:
Thank you for your wonderful feedback! We truly value hearing about your positive experience with our team. It means so much to know that you found our service to be excellent and that our staff made such a great impression with their welcoming approach. Your kind words about everyone being nice really highlight the caring atmosphere we strive to create for every customer. We're delighted that you had such a wonderful experience at Arrowhead Cadillac and appreciate you taking the time to share your thoughts.
Always a wonderful experience!
Business response:
We are thrilled to hear that you continue to have such positive experiences with us! Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we consistently meet your expectations as a valued Cadillac owner. We look forward to providing you with the same exceptional service for many years to come.
Professionalism & Great Customer service
Business response:
We are delighted to hear about your wonderful experience with our team. Your recognition of our commitment to professionalism and exceptional customer service truly means everything to us. We understand how important it is to receive outstanding care when visiting for your automotive needs, and we're honored that we could deliver that level of service for you. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue providing the high-quality experience our customers deserve.
They didn't fine the battery's problem with the standard test but Todd gave me a card with the phone number of your mobile mechanic. I used that the next day when the car wouldn't start. He did a different test and replaced the battery. Thanks.
Business response:
Thanks for sharing your experience with us! We're pleased that Todd was able to connect you with our mobile mechanic who successfully resolved your battery issue. It's wonderful to hear that our team provided you with the right resources when the initial testing didn't identify the problem. We understand how frustrating it can be when your vehicle won't start, and we're glad our mobile service was able to perform the necessary diagnostics and get your vehicle back on the road quickly. Your feedback helps us continue providin... read more
Prompt professional service always
Business response:
We are absolutely thrilled to hear about your consistently positive experience with our team. Your recognition of our prompt and professional service means everything to us at Arrowhead Cadillac. We understand how important reliability and efficiency are to our customers, and we're honored that you can always count on us to deliver quality service. Thank you for taking the time to share your feedback and for being a valued part of our community.
Took really great care of me an my vehicle was returned in wonderful condition.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team provided you with excellent care throughout your visit. It's wonderful to know that your vehicle was returned to you in such great condition. Your trust in our team means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future.
Like the fact they pick the car up for service.
Business response:
We are delighted to hear that our pickup service for maintenance has made such a positive impression on you. Knowing that this convenient service option works well for our customers truly means a lot to our team. Your experience highlights exactly what we strive to provide - service solutions that fit seamlessly into your schedule. We genuinely appreciate you taking the time to share your thoughts about this aspect of our service approach.
I received excellent service from start to finish. All of my concerns were addressed and they kept me informed with repair status updates. David McGuire was my service representative and he provided outstanding service.
Business response:
We are grateful for taking the time to share your experience with us. It's wonderful to hear that you received exceptional service throughout your entire visit. We're pleased that all your concerns were properly addressed and that our team kept you well-informed with regular updates on your repair progress. Your service representative clearly provided the outstanding care that every customer deserves. Thank you for choosing Arrowhead Cadillac for your service needs.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.7 star rating with 5,939 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open at 7:00 a.m.