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Arrowhead Cadillac
- Car Dealers
- Glendale, AZ
About this business
Location details
8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The it took to service my vehicle!
Business response:
Thank you for taking the time to share your experience with our service team. We're delighted to hear that you were pleased with how quickly we were able to take care of your vehicle's needs. Providing efficient and timely service is something we work hard to deliver for every customer who trusts us with their vehicle. Your positive feedback means a great deal to our team, and we look forward to continuing to serve you with the same level of excellence in the future.
Keeps me informed of the process and picks up my car for me.
Business response:
We deeply appreciate your feedback about our service approach. It's wonderful to hear that our communication throughout the service process has been helpful for you. We understand how valuable it is to stay updated on your vehicle's status, and we're pleased that this has made a positive difference in your experience. The convenience of our pickup service seems to have worked well for your needs, and we're delighted that this added touch has contributed to your satisfaction. Your experience reflects the level of care we stri... read more
They are very Customer Service # oriented, very helpful and caring. Thank you for the great service.
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are truly grateful to hear that you found our team to be focused on excellent customer service and that we were able to provide the helpful and caring support you deserved. Your kind words about the great service you received mean so much to our entire team. We appreciate you taking the time to recognize our commitment to putting customers first.
Great service advisor, very friendly personnel and courteous. All services explained.
Business response:
We are elated to hear about your wonderful experience with our team. Your kind words about our service advisor and the friendly, courteous nature of our personnel truly mean the world to us. We take great pride in ensuring that every service is thoroughly explained so our customers feel informed and confident. Thank you for taking the time to share your positive feedback - it motivates our entire team at Arrowhead Cadillac to continue delivering exceptional service to valued customers like yourself
My service advisor Mike always goes above and beyond
Business response:
Thank you for taking the time to share your wonderful feedback about your service experience. We are thrilled to know that your service advisor consistently provides exceptional care and dedication that exceeds your expectations. Having team members who truly understand the importance of going the extra mile makes all the difference in creating outstanding experiences for our valued customers. Your recognition of this commitment means so much to our entire team, and we look forward to continuing to provide you with the same ... read more
Very good service rep..explained problem in detail. Part is back ordered. Not sure when it will arrive. We leave with car in one month and will not return for 6 months. Long time to be with out on star, navigation, google, etc.
Business response:
We are honored to hear that our service representative provided you with excellent support and took the time to explain the situation thoroughly. We understand how important features like OnStar, navigation, and connectivity are for your daily driving experience. While parts availability can sometimes be challenging, we appreciate your patience as we work to resolve this issue. We hope the part arrives sooner than expected and that you can enjoy your travels knowing your vehicle will be ready for you when you return.
Dan our service advisor, always great.
Business response:
We are pleased to hear about your positive experience with your service advisor. Having someone you can consistently count on for excellent service makes all the difference when caring for your vehicle. Your confidence in our team member speaks volumes about the quality service we strive to provide every visit. We truly value customers like you who take the time to recognize outstanding service.
Excellent service and very customer friendly staff.
Business response:
We deeply cherish your wonderful feedback about the outstanding service you received. It means so much to hear that our team provided such a welcoming and helpful experience during your visit. Your kind words about our staff's customer-focused approach truly make our day. We're thrilled that we could exceed your expectations and look forward to continuing to serve you with the same level of care at Arrowhead Cadillac.
Bora was great! She had my Lyriq fixed and delivered back to me the same day!
Business response:
We are delighted to hear about your wonderful experience with your Lyriq service! Having your vehicle repaired and returned to you on the same day demonstrates the kind of efficient, quality service we strive to provide at Arrowhead Cadillac. Your satisfaction with the quick turnaround time and care you received means everything to us. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your Lyriq in the future.
Frequently asked questions about Arrowhead Cadillac
How is Arrowhead Cadillac rated?
Arrowhead Cadillac has a 4.7 star rating with 5,939 reviews.
When is Arrowhead Cadillac open?
Arrowhead Cadillac is closed now. It will open at 7:00 a.m.