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8310 W Bell Road, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Mike Tenant is an excellent Service Advisor. Very intelligent, efficient, and polite.
Business response:
Thank you for taking the time to share your experience with our service team. We greatly appreciate your kind words about receiving intelligent, efficient, and polite assistance during your visit. It's wonderful to hear that you felt well taken care of throughout your service experience. Your feedback helps us understand what matters most to our customers, and we're pleased that we could meet your expectations. We look forward to continuing to provide you with excellent service in the future.
I was once told l need to replace my water pump. On my next oil change at another dealership, l was told there is nothing wrong with my water pump.
Business response:
Thank you so much for your 5-star review! We're glad you took the time to share your experience. It's always a good idea to get a second opinion, and we're happy to hear that everything turned out well with your water pump. Transparency and trust are key in automotive care, and we're here to support you every step of the way. If you ever have questions or need assistance in the future, we're just a visit or call away!
Professional service and experience. Good customer service.
Business response:
Thank you immensely for sharing your experience with your 2025 Cadillac CT5 Premium Luxury. We truly appreciate you taking the time to highlight the quality service and positive customer experience you received.
I like the ease of making appointments when I want the appointment. The service person is friendly and greets me by name. The waiting room is very nice with drinks and snacks.I get progress reports so I know the progress of the service. I am advised of any additional sevices needed for the future.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful that scheduling appointments works so conveniently for you and that our staff provides such welcoming, personal service.
On time, efficient, courtesy ride to mall
Business response:
We are utterly delighted to hear about your positive experience with our service. Your feedback about our punctuality and efficiency means so much to us. We're pleased that our team provided you with courteous transportation to the mall and that everything ran smoothly during your visit.
Excellent customer service from picking up the vehicle to re-delivery. The entire team at Arrowhead is amazing.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about the outstanding customer service throughout the entire process, from vehicle pickup to redelivery, truly mean a lot to us.
Everything went smooth and done quickly. Staff was great. Bora had Everything set up.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that your visit went smoothly and was completed quickly. It's wonderful to know that our staff made a positive impression and that everything was well-prepared for you.
My service advisor Todd coffer is always spot in with getting me in getting my car fine and getting me back on the road. I had to take my car in for a recall. Luckily my car did not have the issue.
Business response:
Thank you for sharing your positive experience with our service team. We're pleased to hear that your service advisor provided you with excellent support in getting your vehicle serviced efficiently and getting you back on the road quickly.
Bora always takes great care of my CT4
Business response:
We are delighted to hear about your wonderful experience with the care you receive for your CT4. It's heartwarming to know that our team member consistently provides exceptional service and takes such great care of your vehicle.
Arrowhead Cadillac has a 4.6 star rating with 5,289 reviews.
Arrowhead Cadillac is open now. It will close at 8:00 p.m.