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800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had some trouble with two of my bubble light light fixtures and from reading feedback online, folk shared they were disappointed since when the LEDs burn out the entire fixture would have to be replaced. At close to $300 bucks a pop that was going to be more than just a little inconvenient. On a whim, I emailed Artika Support. Within the day I heard back from Mark, who was super friendly, informative and caring. He sent me the manual for what he thought my fixture was (and he was right), pointed out that if this was the ... read more
excellent service garantie honorée merci beaucoup
Business response:
Merci beaucoup! Nous sommes ravis que vous ayez reçu un excellent service et que votre garantie ait été honorée. Votre satisfaction est notre priorité.
Had a problem with one light I recently received. Reached out to customer service and they took care of it in less than 24 hours. Appreciate the great service and the lights look great.
I forgot to apply the discount code at checkout and Macky K was able to assist me with that and apply the code after checkout. Thank you Macky K. ❤
Business response:
That's fantastic to hear! We're so glad Macky K was able to help you apply the discount code even after checkout. Thanks for letting us know!
I had a problem with my light fixture and customer service agent Ana Maria resolved my issue very quickly. Thanks
Business response:
Thank you for sharing your experience with us, Frank. We are glad Ana Maria could quickly resolve your light fixture issue.
Customer service is wonderful. We had a problem with a panel and they responded quickly and addressed our issue within days. Currently have the Austin ceiling fan, the Edwin ceiling fan and now, a wall completed with their Sonolok panels. Would not hesitate to purchase from Artika knowing how they stand behind their products.
Customer service was excellent! I emailed the company to inquire about purchase of a spare remote control for a ceiling fan. They provided the information promptly and the price was very reasonable! Great instructions on how to finalize the purchase. Highly recommend this company. Update: I had to make a second call to pay for the spare remote control as my first call was late in the day, just 2 minutes from closing time. Today I called to finalize t he purchase and make payment. Juan assisted me with all of that and was ve... read more
Business response:
Thank you for the wonderful feedback! 😊
Merci pour avoir résolu mon problème. Merci à Mark
Business response:
Nous sommes ravis d'avoir résolu votre problème. Merci pour votre retour.
Great Canadian company. Awesome products at a great price point and great customer service, always! Highly recommend.
Business response:
Thanks for your positive feedback, Sarah! We appreciate your recommendation of our products and service.
Artika For Living, Inc. has a 4.8 star rating with 2,988 reviews.
Artika For Living, Inc. is closed now. It will open tomorrow at 8:30 a.m.