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Artika For Living, Inc.
- Lighting Fixtures & Equipment
- Saint-Laurent, QC
About this business
Location details
800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe Customer Services team assisted in my warranty claim. Especially Mark was very understanding with my claim which resulted in a quick positive outcome.
RecommendedMy 5 pendent essence lights started intermittently turning off and flickering. There is a 5 year warranty on this light and Artika is replacing the whole thing. I am very happy that there is a company out there that still stands behind there products and does not hassle you for warrenty claims. I did have to provide them proof of purchase receipt and photos and video of the issue. But once they got that with in one day my new replacement is being ordered and will be shipped soon.
Business response:
Thank you for sharing! We’re glad to hear our warranty process was smooth and that you’re happy with the replacement.
RecommendedBon service à la clientèle
Business response:
Nous sommes ravis d’entendre parler de votre expérience positive avec notre équipe du service client !
RecommendedI had some trouble with two of my bubble light light fixtures and from reading feedback online, folk shared they were disappointed since when the LEDs burn out the entire fixture would have to be replaced. At close to $300 bucks a pop that was going to be more than just a little inconvenient. On a whim, I emailed Artika Support. Within the day I heard back from Mark, who was super friendly, informative and caring. He sent me the manual for what he thought my fixture was (and he was right), pointed out that if this was the ... read more
Recommendedexcellent service garantie honorée merci beaucoup
Business response:
Merci beaucoup! Nous sommes ravis que vous ayez reçu un excellent service et que votre garantie ait été honorée. Votre satisfaction est notre priorité.
RecommendedHad a problem with one light I recently received. Reached out to customer service and they took care of it in less than 24 hours. Appreciate the great service and the lights look great.
RecommendedI forgot to apply the discount code at checkout and Macky K was able to assist me with that and apply the code after checkout. Thank you Macky K. ❤
Business response:
That's fantastic to hear! We're so glad Macky K was able to help you apply the discount code even after checkout. Thanks for letting us know!
RecommendedI had a problem with my light fixture and customer service agent Ana Maria resolved my issue very quickly. Thanks
Business response:
Thank you for sharing your experience with us, Frank. We are glad Ana Maria could quickly resolve your light fixture issue.
RecommendedCustomer service is wonderful. We had a problem with a panel and they responded quickly and addressed our issue within days. Currently have the Austin ceiling fan, the Edwin ceiling fan and now, a wall completed with their Sonolok panels. Would not hesitate to purchase from Artika knowing how they stand behind their products.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.8 star rating with 3,117 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is closed now. It will open tomorrow at 8:30 a.m.