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Artika For Living, Inc. - Lachine, QC
- Lighting Fixtures & Equipment
- Lachine, QC
About this business
ARTIKA: THE REFERENCE FOR TODAY'S HOME Artika shines bright in over 20 countries. Our products, unique designs and capacity to innovate keep pushing back the limits. We have become a staple in home products, thanks to our lighting, plumbing and climate control solutions that reinvent your home decor and simplify your daily life.
Location details
1756 50e Avenue, Lachine, QC, H8T 2V5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
David was very calm and helpful as I tried to explain what happened and the replacement part that I needed. He told me where to look on the box and took the relevant information from me. He said he will send me an email within a half hour so he can open a case.and he did. About a week later I got a note confirming the case was opened and the request is being processed. I figure that was pretty good service seeing that it was month-end and around a long weekend.
Business response:
Dear Linda, Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are glad to hear that David provided calm and helpful assistance when you needed a replacement part. We take pride in our customer service, and it's wonderful to know that David was able to address your needs efficiently. Rest assured, we will continue to process your request and provide updates as necessary. If you have any further questions or concerns, please don't hesitate to reach out to us at (866) 6... read more
Customer service was excellent , resolved my shipping problems same day.
Business response:
Hello Angelic, Thank you for taking the time to share your feedback about your experience with Artika For Living, Inc. We greatly appreciate your kind words and the 5-star rating you have given us. We are delighted to hear that our customer service team was able to assist you promptly and resolve your shipping problems efficiently. Providing excellent service is one of our top priorities, and we are happy to know that we met your expectations. If you have any further questions or require any assistance in the future, plea... read more
fast efficient, friendly service
Business response:
Hello John, Thank you so much for taking the time to leave a review! We're delighted to hear that you had a fast, efficient, and friendly experience with Artika For Living, Inc. It's always our aim to provide exceptional customer service. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us at (866) 661-9606. We greatly appreciate your support and hope to serve you again soon! Best regards, Hanna Artika For Living, Inc.
My previous attempt to resolve a warranty issue had gone nowhere -- I couldn't get a response after multiple attempts. However, when I chatted on-line with David, he took ownership of the problem and got the issue handled within minutes. My replacement fixture was ordered from the warehouse within an hour of my call. Thanks for the great service, David!
Business response:
Thank you for the feedback! We appreciate you taking the time to let us know.
It took some time to get someone on the phone but once I got someone the service was satisfactory. I had to email the request. David responses were timely. It was not a big issue but I appreciate you taking care of this request and that I didn’t have to return the product to Home Depot.
Business response:
Thank you for your review.
David was prompt, courteous, knowledgeable, and accommodating. I couldn't have asked for better support!
Business response:
Thank you for the feedback! We appreciate you taking the time to let us know.
Excellent response from the company. Couldn't be more pleased.
Business response:
Thank you for the feedback! We appreciate you taking the time to let us know.
David was very quick to come to a resolution for my problem regarding a incorrectly sized globe that was sent over.
Business response:
Great to hear, thank you for taking the time to provide us your feedback.
David went above and beyond. I contacted customer service as I had a light fixture forming bubbles or defect with the coating on metal. He took the time to check the system and let me that I had 2 other fixtures in the system and that it was bought elsewhere. He says he needed the invoice to check the warranty. He was right at Home Depot in November 2022. So I emailed him the invoice and he arranged for a replacement to be sent to me. Very satisfied!!
Business response:
Thank you for the feedback! We appreciate you taking the time to let us know.
Frequently asked questions about Artika For Living, Inc.
How is Artika For Living, Inc. rated?
Artika For Living, Inc. has a 4.9 star rating with 2,101 reviews.
When is Artika For Living, Inc. open?
Artika For Living, Inc. is closed now. It will open tomorrow at 8:30 a.m.
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