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800 boulevard Hymus, Saint-Laurent, QC, H4S 0B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cheap crappy plastic lights. And they won’t take their own returns if you get the product and don’t like it. STAY FAR AWAY from this company. Zero customer service here.
Je déconseille vraiment cette marque , service à la clientèle lamentable , aucun retour de courriel et d'appèle , j'ai acheté des modèles qui sont supposé être des lumières extérieur et il a eu infiltration d'eau dans mes 6 lumières , il sont tous défectueuse , aucune garantie non accepter , vraiment un produit de mauvaise qualité , je vais les rapporté chez Costco leur montré le problème.😞
My husband and I bought some Artika lights for our home from Home Depot earlier this year and with them a 2 year warranty. One of the lights stopped working back in June. We notified Artika and they responded 8 days later stating we were well within warranty and asked for our address to send a replacement. We provided. Haven’t received a response since and I’ve emailed SEVERAL TIMES. They will ghost you. Don’t buy their products. I have screenshots to prove it.
Mauvais produit envoyé et j'attend toujours le vrai luminaire après 1mois.
Mauvais produit et pas de service. Ne respect pas la garanti 0/10
Très mauvais service client après vente j’ai essayé de les contacter pendant plus de 1 mois que ce soit via leur site web ou courriel etc aucun retour je ne recommande absolument pas.
sent the wrong light !!! I paid 200 dollars and they sent a light that looks nothing like what I ordered
Careful before ordering with this company online. We send 3 emails to the customer service for a return and 1 voicemail and no return.
Business response:
Thank you for your inquiry. We have been unable to locate a case reference under your name. Could you please confirm the details you have?
I don't understand why your store credit policy is so difficult. I received two fixtures that I'm unable to use. They are in their original box, unused and sealed. Never opened. I've read the return policy thoroughly. I've opted for a store credit to be applied to a future purchase. Why am I being asked to send a photo of cut wires in order to have a credit processed when that is not a requirement listed for the Option #1 store credit? And it makes no sense to damage an unused product that could easily go back into inventory... read more
Artika For Living, Inc. has a 4.7 star rating with 3,503 reviews.
Artika For Living, Inc. is open now. It will close at 5:00 p.m.