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Auto Boutique
- Used Car Dealers
- Columbus, OH
About this business
Location details
1800 Georgesville Square Dr, OH 43228, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I didn’t care for how they run the dealership. Our salesman was working with at least 5 people at the save time. It was chaos and not your normal car dealership.
Total trash! Was neglected, wasnt greeted, sales agent Nicole was combative and argumentative when I finally had asked if i was invisible. The car wasdisgusting and beat up. I wouldnt have paid more then 9000$ for that garbage can, there literally was trash in the car. And upon return Nicole argued with me about giving me back the copy of my ID. Cause i am a victim of identity theft and i will safe guard my info, also i knew i wasnt staying or coming back. Your staff needs retrained!
He is a very rare Dealer, because many of the cars he advertises online do not have them in the Dieler, he only says that they have been shipped or are about to arrive at the lot. Better I decided to buy in a dieler where they do have the car.
The service here is horrendous. I sent 4 request for the same car and only managed to get one half assed response from a disinterested incompetent sales woman. After messaging the dealership for the third time the saleswoman finally reached out to me by email. I told her I wanted to purchase the Venza and what would I need to do because I was already pre-approved by Westlake. She said first you need to fill out our application. So I went to directly over to their website and filled it out. I sent the saleswoman another messa... read more
You're typical old gas station used car dealer. The lady that was my sales rep was excellent she was very nice and attentive despite being very busy with what appeared to be multiple clients. However that was the only positive of the experience. The vehicle I drove had several issues that weren't of major concern to me as I do my own auto mantanice but when I asked is the price could be reduced to allow for these issues to be fixed that's when the "boss" entered. This guy quickly came to the car walked around it without even... read more
Team was very helpful and responsive. However, the car had too many issues for me to purchase.
These guys completely blew me off. Tyler initially contacted me, I asked him some questions and then never heard from them again. That’s too bad-
Was contacted by the dealer - a day after I went to see cars at other dealers.... found a vehicle somewhere else in the mean-time. Want to make a deal - need better response time....
Rough experience working with Tom... no attention to detail, poor at providing feedback and then found out a week into the conversation the vehicle had already been sold prior to my initial call. Very disappointing experience with this A&L team member.
Business response:
Sir, we have never had a single employee named Tom at our store. If this review was meant for another dealer please remove it from our page. You had also stated you were disspointed with your experience with this A&L team member- We do not even know who or what A&L is, as it is definitely not us
Frequently asked questions about Auto Boutique
How is Auto Boutique rated?
Auto Boutique has a 4.5 star rating with 7,921 reviews.
When is Auto Boutique open?
Auto Boutique is closed now. It will open tomorrow at 11:00 a.m.