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Auto Boutique is a highly rated used car dealership in Columbus, OH. We offer a large selection of affordable used cars, trucks, and SUVs for any budget. Shop for quality used cars near you at a great price. We offer excellent auto financing options for pre-owned vehicles including cars, trucks, minivans, and SUVs, and can offer bad credit and low credit car loans. Our Columbus, Ohio car lot is near Dublin, Westerville, Reynoldsburg, & Grove City. Visit our Columbus dealership showroom to make one of our used cars for sale y... read more
1800 Georgesville Square Dr, OH 43228, Columbus, OH, 43228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Initial response was good. However, I had to chase them down with multiple texts, emails, and phone calls. Based on other reviews this is par for the course with this dealership. If you are not local to them don't waste your time.
Prompt response via email but when we went to drive the car, we waited around with no greeting or acknowledgment from any of the staff. No one had any interest in providing customer service to us.
Wanted to buy the car However they didn’t allow me to use my own financing.
I bought this auto and thought the car had no accidents and the salesman John agreed. Then gave me the car fax when leaving and commented the car had been damaged in the front and later found out had been damaged in the rear, Also, I supplied the local tax rate I thought for Lucas County Ohio was 7.75 percent and the Finance officer took my word when he should have known it was only 7.25 per cent. So, I paid $100 more in sales tax and now hoping I get as refund when I get my title from Ohio and they catch their mistake. Not ... read more
The car they advertised was not available. Seemed like bait-and-switch quintessential bad-used-car-dealership stuff to me. Then they sent me a condescending “What happened!? You vanished!” email when I did not respond to them telling me they didn’t have the car ready to show or pictures of the car that they had advertised. I did respond to the condescending email telling them what I am saying now. No response.
Not good customer service. Very persuasive. We weren’t interested in other vehicles. We were specific to look at this car. Salesman was too pushy to look at their “other deals”. We will not recommend this place and we will not be back.
Waited over an hour to talk to salesman. Asked to test drive and took them half an hour to tell me the keys were at another location and that location was closed. Also due to the high volume of vehicles, salesmen know very little about vehicles on lot other than the CarFax report.
I was contacted via email but no follow up call.
I called and the man on the phone gave me the impression he was being bothered by me calling. When I did arrive, I couldn’t find a single place to park. Not enough parking to even get to the lot to check out the cars!
Auto Boutique has a 4.5 star rating with 7,472 reviews.
Auto Boutique is closed now. It will open at 11:00 a.m.