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Avance Care

4.5
  • Other
  • Durham, NC

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Location details

4705 University Drive, Building 700, Durham, NC, 27707, United States

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4.511,627 reviews
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Sergei's profile image
Sergei 
a year ago

The doctor should find a job in politics, he absolutely does not hear the patient's arguments about the situation with the disease in the family and suggests dealing with this case separately by sending home a child with a high fever without any treatment. All he had to do was write a prescription, but it was more important for him to show his importance 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 234-1577 to discuss your concerns in depth. Yours in health, Avance Care West Cary 

Kathryn E.'s profile image
Kathryn E. 
a year ago

Best drs and staff !! 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

marc ( m.'s profile image
marc ( m. 
a year ago

Rock always treats you like an individual and gives you time 

Karen Z.'s profile image
Karen Z. 
a year ago

Very thourgh discussion with PA 

Arvind V.'s profile image
Arvind V. 
a year ago

I've been a patient with them since early this summer and have had nothing but problems. If you go in because you're sick, they deliberately blur the lines of what's covered by insurance vs the cost of the tests/medications they order. Absolutely zero clarity or communication around this. Even if the costs are variable and they are not able to provide specific figures, they can't even give straight answers about what items covered by insurance vs what you have to pay out of pocket. Moreover, dealing with billing is an abso... read more

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 220-9800 to discuss your concerns in depth. Yours in health, Avance Care Broad Street 

marc ( m.'s profile image
marc ( m. 
a year ago

Rock Vomer is always so upbeat and positive and it’s contagious. He always has enough time to listen 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Wilmington with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wilmington 

Pam D.'s profile image
Pam D. 
a year ago

To hard to get in touch with anyone there..the time be fore this app.She didn't fax in my RX.could not get any one to talk yo about this. 

Randall W.'s profile image
Randall W. 
a year ago

I came to Avance seeking new pain management after my pain management doctor lost his practice after I was with him for 15 years. I saw him for chronic back pain having had 4 lower back surgeries, 3 shoulder surgeries, hip replacement, now osteoporosis, arthritis and gout and I need knee replacement and foot surgery. But none of this was enough to consider me for similar pain medications to what I had received for 15 years. But at Avance they were more interested in giving me withdrawal medication to help get me off pain med... read more

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill 

Eric P.'s profile image
Eric P. 
a year ago

They will cut you off cold turkey for no good reason. Now my life is back to terror and pain that is indescribable. They didnt follow the FDA guidelines for taper. Because of Dr. Stoia, the receptionist Carly, and Dr. Prakken I will have to be hospitalized for SEVERE withdrawal so i dont have seizures. I have filed a complaint with the state medical board. They will tell you one thing, next day claim they didn’t… I have recordings … Talked to my attorneys (they've never lost a case) and we have a good case. These people are ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill 

Frequently asked questions about Avance Care

How is Avance Care rated?

Avance Care has a 4.5 star rating with 11,627 reviews. 

When is Avance Care open?

Avance Care might be open. It requires an appointment.