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Avance Care
- Other
- Durham, NC
About this business
Location details
4705 University Drive, Building 700, Durham, NC, 27707, United States
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Really don't like your centralized appointment system! Please stop using it! I want to speak directly to my doctor's office and I want to speak directly to my doctor's staff.
So shocked that Stacy Clark would so coldly dismiss me with obtaining insufficient data to announce she believed I might have a brain tumor. No empathy or care shown! So disappointed, I had real hopes of forming a relationship with Avance Care. I now have an appointment with my doctor now for a second opinion.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 590-9005 to discuss your concerns in depth. Yours in health, Avance Care South Chapel Hill
Awesome Dr, but life's circumstances and my mental health messed that up, so no choice but to stop going. If my meds had just been taken care of and the other items I requested had been taken to heart. Other meds for other issues and in home help. But got none of it So no stars!
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (980) 375-0550 to discuss your concerns in depth. Yours in health, Avance Care Midtown
You take care of your patients and their pocket too
I used to love it here. Dr Brayboy was the best Dr I've ever had- I saw leonna Miller this visit and she was so disappointing. She rushed me, commented rudely on my blood pressure and ignored my requests- I need a sleep study and have had a sinus issue for a month; she dismissed me and said she'd refer me to an ENT... NOT what I need. She has been my wife's Dr in the past and come to find out she has been equally or if not more rude to my wife. My wife was pregnant and she passed severe judgement on my wife continuing a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 322-4722 to discuss your concerns in depth. Yours in health, Avance Care Oberlin Road
I came in for blood work,at 8:30 am,I had an appointment,so 9:32 am later still no simple blood work,I am very disappointed,in this facility,I would not recommend them to any new patients, apparently,they are too busy for anyone
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 803-2285 to discuss your concerns in depth. Yours in health, Avance Care Garner
When you first came to Charlotte I would give you a 10/10.. it’s not been long, you ran out our pediatric providers now you are running out the best doctors in Charlotte. I’m not sure how you got them in the first place but ever since you out sourced to people not in this continent things have been very very bad and I will follow my doctor. Also my husband’s doctor and we’ve been living here for over 20 years so there’s that and you should absolutely not outsource your patient relations or anything on the web or people and a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (980) 580-0468 to discuss your concerns in depth. Yours in health, Avance Care Rea Farms
I don't have access to my medication for 2 days. Difficult to schedule appointments. Extremely bad experience
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 319-9219 to discuss your concerns in depth. Yours in health, Avance Care Preston
Your centralized appointment system is a horrible experience!! Get rid of it!!
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 377-8675 to discuss your concerns in depth. Yours in health, Avance Care Fuquay-Varina
Frequently asked questions about Avance Care
How is Avance Care rated?
Avance Care has a 4.5 star rating with 11,628 reviews.
When is Avance Care open?
Avance Care might be open. It requires an appointment.