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Badminton Place Care Home
- Assisted Living Facilities
- Bristol, ENG
About this business
Location details
Catbrain Ln Patchway, Bristol, ENG, BS10 7TQ, United Kingdom
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Badminton Place have been incredibly supportive and understanding of the trauma involved in placing a relative in their care. I know that there is always someone there who will alleviate my distress when I have interaction with my mum who is a dementia sufferer. The rooms are spacious and I have brought items in to make it as homey as possible.
My mother has been a resident of Badminton Place for nearly 4 years. The quality of the care she is receiving is excellent. Beyond excellent!! Her needs are high (she's on the high dependency floor) and demanding but the carers administer their care with sensitivity, kindness, compassion and good dollop of humour. The building is excellent and very well designed. The food is 5 stars. Although my mother doesn't take part in activities, the energy put into keeping residents entertained is superb. In the early days, one critici... read more
Business response:
Thank you so much for your heartfelt message and for taking the time to share your experience of your mother's care at Badminton Place.We are truly touched by your kind words and delighted to hear that the care provided by our team has made such a positive impact. It means a great deal to know that our carers' compassion, sensitivity, and sense of humour have brought comfort to your mother and reassurance to you. We're also pleased that you've noticed improvements in our administration, and I will be sure to pass on your app... read more
Excellent, really enjoyed my stay I will miss you
Business response:
Thank you so much for your lovely words, it was an absolute pleasure having you with us for your respite stay. You brought such warmth and good humour to Badminton Place, and you've certainly left a lasting impression on us all.We were so pleased to see you and your family at our recent Summer Fayre, and it's been wonderful to see you continuing to come along to the Veterans Coffee Mornings, your presence really brightens the room. See you soon!
My wife has been in Badminton Place 10 weeks & during this time she has had excellent care. Alas during her stay she has become weaker, she can no longer stand & requires to be lifted in & out of her chair, her bed & to the loo. This has required more care from the staff which they have fulfilled to our satisfaction. A bottle of scent in a box that I brought in & put in drawer by the bed a week or so ago has disappeared.
Business response:
Thank you for taking the time to share your feedback. I'm so pleased to hear that your wife has received excellent care during her time with us, and that our team has met your expectations, especially as her care needs have increased. Your kind words mean a great deal to the staff who support her each day with compassion and dignity.I'm very sorry to hear about the missing bottle of scent. Please accept my sincere apologies for any distress this has caused. We understand how important personal belongings are. Following my co... read more
My Dad ,who has mild/moderate Dementia stayed here while his partner had a holiday. He was very happy , the Staff are all so lovely, friendly and helpful and really made his stay special. The food is exceptionally good. Thsnk you to all the staff. Beautiful care home. Wish it was more affordable but long term stay.
Business response:
Thank you so much for taking the time to share such kind words following your dad's recent stay with us at Badminton Place.It was truly a pleasure to have him with us - the energy and warmth of his personality brought many smiles to both staff and residents alike. We're so pleased to hear that he felt happy and well cared for during his time here, and I will be sure to pass on your lovely feedback to the team, who always go above and beyond to make each stay special.We're especially glad that he enjoyed the food - our chefs ... read more
Our experience and that of the family has been very positive. Since arriving at Badminton Place our friend's dementia has improved in awareness and responses. All thanks to the stimulation and care he's now receiving. We couldn't speak more highly of Badminton Place - accommodation and staff. Keep up the good work.
Business response:
Thank you so much for taking the time to share your kind words about your friend's experience at Badminton Place. We are truly heartened to hear that you and the wider family have noticed such a positive change in his awareness and responses since joining us.Our team is dedicated to creating a warm, stimulating, and supportive environment where every resident can thrive, so your feedback means a great deal to us. It's incredibly rewarding to know that our care and approach to dementia support are making a real difference.I w... read more
My father moved into Badminton Place on 6th November 2024. The facilities are first class and the hospitality and acceptance that he has received from all members of staff has been second to none. On 30th Jan 2025, he celebrated his 103rd birthday and again all members of staff provided him with a birthday party to remember, for which he and our family are extremely grateful. We as a family are so pleased that he is comfortable and well cared for in this super establishment, and once again I cannot thank all the staff enough... read more
Business response:
Thank you so much for your kind words and for sharing your father's experience at Badminton Place. It's truly heart-warming to hear how well he has settled in and that our team has made him feel so welcome. Celebrating his 103rd birthday with him was an absolute privilege, and we're delighted that it was such a special occasion for him and your family. We loved it! Ensuring our residents feel at home, comfortable, and supported is at the heart of everything we do, and your feedback means the world to us. Thank you for your t... read more
Exceptional from start to finish! Requested an assessment and was moved in within three days. The whole team pulled out all the stops to make it happen. Care plan in place, registered at doctors etc., all done. All staff, without exception, are helpful and kind, could not do enough. One particular staff member even came to work early, to ensure all clothes were labeled and put away. I have no doubt, I have the best care home for my cousin and the look of joy on her face when she arrived confirmed that. Thank you all so much.
Business response:
Thank you so much for your wonderful review and thoughtful words. It truly means so much to us to know that your cousin's move into our home was a smooth and positive experience. We understand how important this transition is for families, and we are so pleased that we could help make it as seamless and reassuring as possible. Our team genuinely cares about every resident, and hearing that their kindness and dedication made a difference to you and your cousin is incredibly touching. I will make sure to share your lovely comm... read more
The staff at Badminton Place have been very supportive and helpful, answering all our questions to help my father settle in. He has been here four days and is beginning to understand that he only has to ask to get his questions answered. There have been a few hiccups along the way but the staff have dealt with them professionally and speedily. The food is excellent, surroundings very comfortable and the staff are kind and caring.
Business response:
Thank you so much for sharing your experience with us. We're truly grateful for your kind words about our team and the care we provide at Badminton Place. It's wonderful to hear that your father is starting to settle in and feel more comfortable knowing that we're here to answer his questions. We understand that transitioning into a new environment can sometimes come with challenges and we're glad to know that any hiccups along the way were addressed quickly and professionally. Your feedback reassures us that we're on the ri... read more
Frequently asked questions about Badminton Place Care Home
How is Badminton Place Care Home rated?
Badminton Place Care Home has a 4.7 star rating with 133 reviews.
When is Badminton Place Care Home open?
Badminton Place Care Home is open now. It is open 24/7.