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Catbrain Ln Patchway, Bristol, ENG, BS10 7TQ, United Kingdom
Get directionsThe care that my mum has received since moving into Badminton Place has been faultless. To quote Mums own words "if they asked me I couldn't make one suggestion of anything that they could change". She was worried about having to go into a home but she loves it there and is genuinely really happy there. It is also a lovely environment for us as her family - we are also treated exceptionally well as are all of her visitors. They really live what they promote which is "treat this as your home we are all about family".
Business response:
It truly means the world to us to hear that your mum feels so happy, settled and at home here at Badminton Place. We know that moving into a care home can feel like a big and emotional step, so to hear her own words - that she couldn't suggest anything she would change - is incredibly special for the whole team. We are also so pleased that you and your family feel welcomed and cared for when you visit. Family is at the heart of everything we do, and it is lovely to know that this is being felt not only by your mum, but by th... read more
Badminton Place has proved a wonderful environment for my dad. The care, activities, staff, and all that it offers has provided a safe, stimulating, caring enviroment which my dad has settled into fantastically. His dementia is calmer due to the constant company and daily life in a busier, friendly establishment where he has constant care, companionship and stimulation. I have nothing but praise.
Business response:
Thank you so much for your lovely review and kind words about Badminton Place. It means a great deal to hear that your dad has settled in so well and that you have seen such a positive difference in his wellbeing and happiness. Providing a warm, caring and stimulating environment is incredibly important to us, and the team will be delighted to know the support, companionship and activities have made such an impact. Thank you once again for your trust and support.
My mum was so lucky to have had a weeks respite care at Badminton Place. The ambience hits you immediately you enter the building. Its lovely + warm and the staff without exception are so welcoming and nothing was too much trouble for them. The meals were excellent and we were able to join mum for them (and a free bar!) If we wished too. The facilities were great. Mum could have joined in with lots of different activities. Plus hairdressing was available together with chiropody and a nail bar. I really would recommend Badmin... read more
Business response:
Thank you so much for your kind words. We are incredibly proud of the environment and facilities here, but most importantly it was a genuine pleasure to care for your mum. We also loved having you join us and become part of the fun and community within the home. We would be delighted to welcome you back for a visit again soon.
Everyone I dealt with was welcoming and ensured my comfort. I and my neighbour were treated with respect - not to mention quite a few laughs The home was perfectly presented and cosy & exceptionally clean. Lynch was exceptional.
Business response:
Thank you so much for your lovely words Susan. It was a pleasure to accommodate you both for lunch and a tour of the home. We hope to see you again soon! Kind regards - Angie.
Badminton Place is amazing. Like a country club with a free bar! Staff plentiful and lovely. Food excellent, just enjoyed essentially private dining for 95th birthday. My great uncle is thriving in this inclusive environment.
Business response:
Thank you for taking time to write such a wonderful review for us at Badminton Place! It is always a pleasure for us to extend our invite to family members to join in with loved ones celebrations. I am delighted that your experience was so positive and you all had an enjoyable time. We look forward to welcoming you back soon.
Badminton Place have been incredibly supportive and understanding of the trauma involved in placing a relative in their care. I know that there is always someone there who will alleviate my distress when I have interaction with my mum who is a dementia sufferer. The rooms are spacious and I have brought items in to make it as homey as possible.
My mother has been a resident of Badminton Place for nearly 4 years. The quality of the care she is receiving is excellent. Beyond excellent!! Her needs are high (she's on the high dependency floor) and demanding but the carers administer their care with sensitivity, kindness, compassion and good dollop of humour. The building is excellent and very well designed. The food is 5 stars. Although my mother doesn't take part in activities, the energy put into keeping residents entertained is superb. In the early days, one critici... read more
Business response:
Thank you so much for your heartfelt message and for taking the time to share your experience of your mother's care at Badminton Place.We are truly touched by your kind words and delighted to hear that the care provided by our team has made such a positive impact. It means a great deal to know that our carers' compassion, sensitivity, and sense of humour have brought comfort to your mother and reassurance to you. We're also pleased that you've noticed improvements in our administration, and I will be sure to pass on your app... read more
Excellent, really enjoyed my stay I will miss you
Business response:
Thank you so much for your lovely words, it was an absolute pleasure having you with us for your respite stay. You brought such warmth and good humour to Badminton Place, and you've certainly left a lasting impression on us all.We were so pleased to see you and your family at our recent Summer Fayre, and it's been wonderful to see you continuing to come along to the Veterans Coffee Mornings, your presence really brightens the room. See you soon!
My wife has been in Badminton Place 10 weeks & during this time she has had excellent care. Alas during her stay she has become weaker, she can no longer stand & requires to be lifted in & out of her chair, her bed & to the loo. This has required more care from the staff which they have fulfilled to our satisfaction. A bottle of scent in a box that I brought in & put in drawer by the bed a week or so ago has disappeared.
Business response:
Thank you for taking the time to share your feedback. I'm so pleased to hear that your wife has received excellent care during her time with us, and that our team has met your expectations, especially as her care needs have increased. Your kind words mean a great deal to the staff who support her each day with compassion and dignity.I'm very sorry to hear about the missing bottle of scent. Please accept my sincere apologies for any distress this has caused. We understand how important personal belongings are. Following my co... read more
Badminton Place Care Home has a 4.6 star rating with 137 reviews.
Badminton Place Care Home is open now. It is open 24/7.