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Badminton Place Care Home
- Assisted Living Facilities
- Bristol, ENG
About this business
Location details
Catbrain Ln Patchway, Bristol, ENG, BS10 7TQ, United Kingdom
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My Dad ,who has mild/moderate Dementia stayed here while his partner had a holiday. He was very happy , the Staff are all so lovely, friendly and helpful and really made his stay special. The food is exceptionally good. Thsnk you to all the staff. Beautiful care home. Wish it was more affordable but long term stay.
Business response:
Thank you so much for taking the time to share such kind words following your dad's recent stay with us at Badminton Place.It was truly a pleasure to have him with us - the energy and warmth of his personality brought many smiles to both staff and residents alike. We're so pleased to hear that he felt happy and well cared for during his time here, and I will be sure to pass on your lovely feedback to the team, who always go above and beyond to make each stay special.We're especially glad that he enjoyed the food - our chefs ... read more
Our experience and that of the family has been very positive. Since arriving at Badminton Place our friend's dementia has improved in awareness and responses. All thanks to the stimulation and care he's now receiving. We couldn't speak more highly of Badminton Place - accommodation and staff. Keep up the good work.
Business response:
Thank you so much for taking the time to share your kind words about your friend's experience at Badminton Place. We are truly heartened to hear that you and the wider family have noticed such a positive change in his awareness and responses since joining us.Our team is dedicated to creating a warm, stimulating, and supportive environment where every resident can thrive, so your feedback means a great deal to us. It's incredibly rewarding to know that our care and approach to dementia support are making a real difference.I w... read more
My father moved into Badminton Place on 6th November 2024. The facilities are first class and the hospitality and acceptance that he has received from all members of staff has been second to none. On 30th Jan 2025, he celebrated his 103rd birthday and again all members of staff provided him with a birthday party to remember, for which he and our family are extremely grateful. We as a family are so pleased that he is comfortable and well cared for in this super establishment, and once again I cannot thank all the staff enough... read more
Business response:
Thank you so much for your kind words and for sharing your father's experience at Badminton Place. It's truly heart-warming to hear how well he has settled in and that our team has made him feel so welcome. Celebrating his 103rd birthday with him was an absolute privilege, and we're delighted that it was such a special occasion for him and your family. We loved it! Ensuring our residents feel at home, comfortable, and supported is at the heart of everything we do, and your feedback means the world to us. Thank you for your t... read more
Exceptional from start to finish! Requested an assessment and was moved in within three days. The whole team pulled out all the stops to make it happen. Care plan in place, registered at doctors etc., all done. All staff, without exception, are helpful and kind, could not do enough. One particular staff member even came to work early, to ensure all clothes were labeled and put away. I have no doubt, I have the best care home for my cousin and the look of joy on her face when she arrived confirmed that. Thank you all so much.
Business response:
Thank you so much for your wonderful review and thoughtful words. It truly means so much to us to know that your cousin's move into our home was a smooth and positive experience. We understand how important this transition is for families, and we are so pleased that we could help make it as seamless and reassuring as possible. Our team genuinely cares about every resident, and hearing that their kindness and dedication made a difference to you and your cousin is incredibly touching. I will make sure to share your lovely comm... read more
The staff at Badminton Place have been very supportive and helpful, answering all our questions to help my father settle in. He has been here four days and is beginning to understand that he only has to ask to get his questions answered. There have been a few hiccups along the way but the staff have dealt with them professionally and speedily. The food is excellent, surroundings very comfortable and the staff are kind and caring.
Business response:
Thank you so much for sharing your experience with us. We're truly grateful for your kind words about our team and the care we provide at Badminton Place. It's wonderful to hear that your father is starting to settle in and feel more comfortable knowing that we're here to answer his questions. We understand that transitioning into a new environment can sometimes come with challenges and we're glad to know that any hiccups along the way were addressed quickly and professionally. Your feedback reassures us that we're on the ri... read more
My dad has only been here since the 29th of October after staying 4 weeks in another home. From first impressions, not only is the home beautiful, the staff are so kind and friendly and nothing is too much of a bother for them. I would highly recommend it already! The standard of care and attention to residents is top of the scale.
Business response:
Thank you so much for your heartfelt review. It means the world to us that your dad's transition into our home has been met with such a positive experience. We understand how important it is to feel confident and reassured when choosing the right place for a loved one, and we are truly touched that you found our home welcoming and our staff so kind and attentive. Providing exceptional care, warmth, and support is at the core of everything we do, and knowing that we've made a good impression from the start is incredibly rewar... read more
I visit my friend, who sadly lives with dementia. My friend appears to be happy and contented. The home is very lovely, caring and attentive nursing home, nothing is too much trouble. There has been some disruption with management and staff change recently and sometimes it feels that there is not enough staff on duty to help. This has worried me and impacted on my expectations of my friend being looked after and heightened my anxiety of the unknown however I can truly say that, whilst still a little nervous and apprehensive,... read more
Business response:
Thank you so much for taking the time to share your thoughtful feedback. We're deeply touched by your kind words and are delighted to hear that your friend appears happy and content in our care. It's our utmost priority to create a warm, homely environment and we're glad this has been reflected in your visits. We are especially pleased that you find our team caring, attentive and always ready to help, despite the busy atmosphere. We truly believe that every interaction counts and it's wonderful to know that our new managemen... read more
My husband spent two weeks in Badminton Place receiving respite care. It is fair to say he would prefer to be at home but he came home saying his experience was good. The room was comfortable and well-appointed. The food was excellent and the care given was good, very good in some cases. I was impressed by the management's help in setting up the two-week care, especially providing a recliner chair to make his visit possible. The staff are all welcoming and helpful and I am very grateful to them for looking after him, and me ... read more
Business response:
Thank you so much for sharing your experience with us. We understand how challenging it must have been for your husband to be away from home, so it truly means a lot to hear that. I'm glad to know that he found his room comfortable and that he enjoyed the meals. It's heart-warming to hear that the care he received was appreciated and I'm particularly pleased that our team could make his stay more comfortable with the recliner chair. We always strive to ensure that each resident's needs are met in a way that makes them feel a... read more
We attended the bingo and bubbles event with Dad on Wednesday. It was so nice to see all the residents' families and staff taking part and enjoying the fun! The food was excellent with the most amazing selection of desserts, both beautiful to look at and delicious to eat! A huge thank you to everyone for all your hard work, it was much appreciated.
Business response:
Thank you so much for taking the time to share such wonderful feedback about our bingo and bubbles event! We are thrilled to hear that you, your dad and everyone who attended had a fantastic time. It's always a joy to see families, residents and staff coming together to enjoy these special moments. We're delighted that you enjoyed the food, especially the desserts! Our catering team will be so pleased to know their hard work and attention to detail were appreciated. We always strive to create events that not only bring joy t... read more
Frequently asked questions about Badminton Place Care Home
How is Badminton Place Care Home rated?
Badminton Place Care Home has a 4.6 star rating with 137 reviews.
When is Badminton Place Care Home open?
Badminton Place Care Home is open now. It is open 24/7.