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Badminton Place Care Home
- Assisted Living Facilities
- Bristol, ENG
About this business
Location details
Catbrain Ln Patchway, Bristol, ENG, BS10 7TQ, United Kingdom
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My dad has only been here since the 29th of October after staying 4 weeks in another home. From first impressions, not only is the home beautiful, the staff are so kind and friendly and nothing is too much of a bother for them. I would highly recommend it already! The standard of care and attention to residents is top of the scale.
Business response:
Thank you so much for your heartfelt review. It means the world to us that your dad's transition into our home has been met with such a positive experience. We understand how important it is to feel confident and reassured when choosing the right place for a loved one, and we are truly touched that you found our home welcoming and our staff so kind and attentive. Providing exceptional care, warmth, and support is at the core of everything we do, and knowing that we've made a good impression from the start is incredibly rewar... read more
I visit my friend, who sadly lives with dementia. My friend appears to be happy and contented. The home is very lovely, caring and attentive nursing home, nothing is too much trouble. There has been some disruption with management and staff change recently and sometimes it feels that there is not enough staff on duty to help. This has worried me and impacted on my expectations of my friend being looked after and heightened my anxiety of the unknown however I can truly say that, whilst still a little nervous and apprehensive,... read more
Business response:
Thank you so much for taking the time to share your thoughtful feedback. We're deeply touched by your kind words and are delighted to hear that your friend appears happy and content in our care. It's our utmost priority to create a warm, homely environment and we're glad this has been reflected in your visits. We are especially pleased that you find our team caring, attentive and always ready to help, despite the busy atmosphere. We truly believe that every interaction counts and it's wonderful to know that our new managemen... read more
My husband spent two weeks in Badminton Place receiving respite care. It is fair to say he would prefer to be at home but he came home saying his experience was good. The room was comfortable and well-appointed. The food was excellent and the care given was good, very good in some cases. I was impressed by the management's help in setting up the two-week care, especially providing a recliner chair to make his visit possible. The staff are all welcoming and helpful and I am very grateful to them for looking after him, and me ... read more
Business response:
Thank you so much for sharing your experience with us. We understand how challenging it must have been for your husband to be away from home, so it truly means a lot to hear that. I'm glad to know that he found his room comfortable and that he enjoyed the meals. It's heart-warming to hear that the care he received was appreciated and I'm particularly pleased that our team could make his stay more comfortable with the recliner chair. We always strive to ensure that each resident's needs are met in a way that makes them feel a... read more
We attended the bingo and bubbles event with Dad on Wednesday. It was so nice to see all the residents' families and staff taking part and enjoying the fun! The food was excellent with the most amazing selection of desserts, both beautiful to look at and delicious to eat! A huge thank you to everyone for all your hard work, it was much appreciated.
Business response:
Thank you so much for taking the time to share such wonderful feedback about our bingo and bubbles event! We are thrilled to hear that you, your dad and everyone who attended had a fantastic time. It's always a joy to see families, residents and staff coming together to enjoy these special moments. We're delighted that you enjoyed the food, especially the desserts! Our catering team will be so pleased to know their hard work and attention to detail were appreciated. We always strive to create events that not only bring joy t... read more
We came to see our uncle for the first time. We were extremely pleased with the whole experience of our visit. The staff were happy and very helpful. We came on the day when the lady was singing, excellent.
Business response:
Thank you for sharing your wonderful experience with us! We're so glad that your first visit to see your uncle at Badminton Place was a positive one. It's heart-warming to know that our team made you feel welcome and supported, I'll be sure to pass along your kind words to them. We're also pleased to hear that you enjoyed the performance by our singer. We aim to create an uplifting atmosphere for our residents and their families, so it's fantastic to know that it added to your visit. We look forward to seeing you again soon!
I found the care home just wonderful. The staff are all first-class and such lovely people.
Business response:
Thank you so much for taking the time to share your positive experience with our care home. We are thrilled to hear that you found the environment wonderful and our staff first-class. We consider it a privilege to serve our residents and their families and we're so glad you felt the warmth and dedication of our team. Your kind words serve as a wonderful encouragement to all of us.
Mum has been thriving whilst at Badminton Place. The staff are all very friendly and attentive. Her room is lovely, and she appreciated the roses in her room when she first arrived. The whole place is like a five-star hotel.
Business response:
Thank you so much for your heart-warming review! We're thrilled to hear that your mum has been thriving at Badminton Place. Our teams strive to create a warm and welcoming environment, and it's wonderful to know that your mum feels at home. We appreciate your kind words about our staff's friendliness and attentiveness, as well as the lovely touches we provide. Your feedback means the world to us, and we look forward to continuing to provide exceptional care to your mother.
My close friends have been in care at Badminton Place for the last two years and have thoroughly enjoyed their experience. The attention of care by the staff (including support staff) has been exceptional. The Badminton team is always in contact should there be an issue or a change in living conditions. I find their proactive approach to my friend's needs a definite asset in an industry where so many others are left unattended and neglected. This care home, by other standards, sets the bar very high, yes costly but I don't t... read more
Business response:
Thank you so much for taking the time to share your lovely feedback, Marcus, we are honoured to have both of your close friends live with us here at Badminton Place. We are delighted to know you are satisfied with the level of care they are receiving and I will certainly share this feedback with all teams. Thank you again.
My parents both moved into Badminton Place in October 2023. It was a difficult transition for them both, being a traumatic and sudden change of circumstances. Since their arrival, my mother has commented on several occasions that they both feel very well looked after; the regular staff have got to know them both well and respond positively to their needs and requests. In particular, my father (who has dementia) has benefited enormously from having a greater interaction with both staff and residents.
Business response:
Thank you for taking the time to provide feedback, it is a pleasure to have both your mother and father living with us here at Badminton Place. They both have such warm characters and it's been lovely to watch them settle into their surroundings with support from one another and team members. Your feedback will be shared with the team and thank you again.
Frequently asked questions about Badminton Place Care Home
How is Badminton Place Care Home rated?
Badminton Place Care Home has a 4.7 star rating with 133 reviews.
When is Badminton Place Care Home open?
Badminton Place Care Home is open now. It is open 24/7.