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Catbrain Ln Patchway, Bristol, ENG, BS10 7TQ, United Kingdom
Get directionsWe came to see our uncle for the first time. We were extremely pleased with the whole experience of our visit. The staff were happy and very helpful. We came on the day when the lady was singing, excellent.
Business response:
Thank you for sharing your wonderful experience with us! We're so glad that your first visit to see your uncle at Badminton Place was a positive one. It's heart-warming to know that our team made you feel welcome and supported, I'll be sure to pass along your kind words to them. We're also pleased to hear that you enjoyed the performance by our singer. We aim to create an uplifting atmosphere for our residents and their families, so it's fantastic to know that it added to your visit. We look forward to seeing you again soon!
I found the care home just wonderful. The staff are all first-class and such lovely people.
Business response:
Thank you so much for taking the time to share your positive experience with our care home. We are thrilled to hear that you found the environment wonderful and our staff first-class. We consider it a privilege to serve our residents and their families and we're so glad you felt the warmth and dedication of our team. Your kind words serve as a wonderful encouragement to all of us.
Mum has been thriving whilst at Badminton Place. The staff are all very friendly and attentive. Her room is lovely, and she appreciated the roses in her room when she first arrived. The whole place is like a five-star hotel.
Business response:
Thank you so much for your heart-warming review! We're thrilled to hear that your mum has been thriving at Badminton Place. Our teams strive to create a warm and welcoming environment, and it's wonderful to know that your mum feels at home. We appreciate your kind words about our staff's friendliness and attentiveness, as well as the lovely touches we provide. Your feedback means the world to us, and we look forward to continuing to provide exceptional care to your mother.
My close friends have been in care at Badminton Place for the last two years and have thoroughly enjoyed their experience. The attention of care by the staff (including support staff) has been exceptional. The Badminton team is always in contact should there be an issue or a change in living conditions. I find their proactive approach to my friend's needs a definite asset in an industry where so many others are left unattended and neglected. This care home, by other standards, sets the bar very high, yes costly but I don't t... read more
Business response:
Thank you so much for taking the time to share your lovely feedback, Marcus, we are honoured to have both of your close friends live with us here at Badminton Place. We are delighted to know you are satisfied with the level of care they are receiving and I will certainly share this feedback with all teams. Thank you again.
My parents both moved into Badminton Place in October 2023. It was a difficult transition for them both, being a traumatic and sudden change of circumstances. Since their arrival, my mother has commented on several occasions that they both feel very well looked after; the regular staff have got to know them both well and respond positively to their needs and requests. In particular, my father (who has dementia) has benefited enormously from having a greater interaction with both staff and residents.
Business response:
Thank you for taking the time to provide feedback, it is a pleasure to have both your mother and father living with us here at Badminton Place. They both have such warm characters and it's been lovely to watch them settle into their surroundings with support from one another and team members. Your feedback will be shared with the team and thank you again.
From when we were first shown around, the care taken to help my father to have all his needs met, making sure the room was arranged right, and trying different foods to help with his eating problems. Dad's health has improved under the care of the home. This care home has totally changed my view of care homes, it is so good.
Business response:
Thank you so much for taking the time to complete your review, this will be shared with all departments here at Badminton Place. It is always rewarding to receive positive reviews, and we appreciate your lovely words. Thank you again!
The staff at Badminton Place have gone above and beyond when welcoming my granddad. The care and attention has exceeded our expectations as they truly give a personal touch to each individual. Helping him to settle in where he is very happy. Fun activities, day trips and themed socials! My grandad is quite unique in his ways and it's extremely reassuring to see the relationships that the staff have with him. It's changed my view on care homes - it's somewhere I would recommend highly.
Business response:
Thank you for taking the time to leave such a positive review, it's very much appreciated and will be shared with all the team here at Badminton Place.
My mother was in Badminton Pace for 15 months till she passed away. The place is amazing - such a lovely environment. The services that are provided at the cost make it a good value for money. The private dining is a great idea for families and friends to visit - made my mum and her family feel at home with great food and drinks included. Can't recommend enough. The head carer is amazing and so caring.
Always love my stay. Wonderful.
Business response:
Thank you for taking the taking the time to complete a review of Badminton Place. It is always a pleasure to have you stay with us and we look forward to you coming again for your respite stay at the end of September 2023. It is truly wonderful to see how many friends you have made since staying with us regularly for your little holiday as you like to call it. I will ensure that your review is shared with the rest of the team at Badminton Place and thank you once again for completing the review.
Badminton Place Care Home has a 4.6 star rating with 137 reviews.
Badminton Place Care Home is open now. It is open 24/7.