This profile has been claimed by the business owner or representative.
Bay Ridge Nissan
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
This was one of the worst car buying experiences I have ever dealt with in my entire life. This company is a total scam (read the Google, Facebook and Better Business Bureau reviews) and the team starting with the "General Manager" Manny Licitra, Sales Manager Chris Casazza and the sales team is a joke and dishonest. Please do your research.
Business response:
My name is NOT Mr. Nunez. This is what I'm talking about...PRERECORDED FEEDBACK........ SAVE YOUR APOLOGIES FOR SOMEONE WHO CARES!!!!!!
extremely disrespectful towards women. I wouldn't expect anyone to talk to females like that. terrible Stay away from dealership at all costs. Classic bait and switch tactics.
CONTACTED THE SALE PERSON WHO I DEALT WITH, HE PROMISED ME A FREE ALL WEATHER MATS. HE WANTED ME TO GIVE A GOOD SURVEY, WHICH I DID. NOW I CALL HIM UP FOR THE MATS, HE SAID HE CAN'T GIVE IT TO ME BEC. I DIDN'T DO THE SURVEY. WELL THIS IS THE ONLY SITE THEY SENT TO MY EMAIL TO DO IT. WHAT I DONT LIKE IS PEOPLE MAKE PROMISES AND THEY WONT KEEP IT, IT'S NOT ABOUT THE MATS THAT I'M DISSAPPOINTED BUT HOW I WAS PROMISED. PIECE OF ADVICE DONT MAKE PROMISES IF YOU CANT KEEP IT. BY THE WAY I RETRACTED MY PREVIOUS REVIEW WAS ALL 5 STA... read more
Business response:
Hello again, Thank you for your feedback, it was my pleasure to assist you. Please feel free to reach me, if you should ever require further assistance with your vehicle. The number to reach me at is, (888) 251-7530. Wayne Trieu
Went to Bay Ridge Nissan to lease a car. This is my fourth Nissan, but all not leased from Bay Ridge Nissan. Worked out details with a good salesperson. When I got to the Finance Person, he conviced me to buy my old car and not lease the car I intended to lease. The papers were not explained properly they were just put in front of me to sign (my own falult for not reading them). When I got home and looked at the papers, I was paying $2,500. for Extended Warrany. I called the next day and asked to undue the tranaction and lea... read more
Over the span of several days I had attempted to get information on several service options and the use of the service coupons but was confronted with staff unable or unwilling to assist or only partially assist before disappearing in addition to emails or texts not being answered. So at least my experience thus far has been disappointing.
These guys are Exhibit A for why people distrust car salespersons. I was in the market for an Infiniti G37 and found 3 cars matching from this dealer based on the mileage and price I was interested in. I narrowed my interest to one specific vehicle and communicated with Logan who confirmed the vehicle was available and setup an appointment for two days later to drive and purchase the vehicle. On the day of the appointment, I again called (spoke to Tio) to confirm whether that car was still available and was again assured tha... read more
I went in to the dealership just to do the paper work seeing how the loan had already been approved. The "Finance" guy says it only takes 25 minutes. Lovely I think being excited about get my car ? that was @ 6:30 Now it 8:30 after being told a number of times in 15 minutes smdh well after losing all joy regarding my car, the what I guess floor manager tell me that she sorry she didn’t know I was waiting smdh as if that what she’s taught in customer relations 101. Now mind you I’m not the only customer feeling this way or go... read more
I had my first xterra in 1999, in 2007, my wife bought an Altima which we replaced by rogue in 2008 from bay ridge Nissan. In 2011 we decided that family is getting bigger so we dicided to change the car to a pathfinder, which we also bought from bay ridge Nissan. Before Memorial Day, we dicided that it's time for me to replace my xterra with a new car so my wife and I went back to Bay Ridge Nissan, I was help by a David Martin, we signed the paper and order the car, I put a down payment on the 23rd of May, I was told that t... read more
Business response:
Good evening, I am sorry to learn about your frustrations and I would like to make any corrections that I can. At your earliest convenience, can you please call me? I would like to listen to all of your issues regarding your deposit. The number where I can be reached at is, (888) 251-7530. Vincent Freund General Sales Manager
I drove in 11/13/2014 7:45a to my scheduled appointment to fix a low tire pressure sensor which was steady on. Most know either resetting the TPMS (tire pressure monitoring system) then replacing the sensors whose batteries die each 5-10 years. I asked the representative Kevin Guo both how long & what estimated costs there were but he dodged any answers. Later at 1p, he called with a heavy concerned tone of voice saying I'd need $1200 in repairs of which only $200 were to address the sensor. He claimed brake pads were entire... read more
Business response:
Good afternoon Richard, I am sorry to learn that you are upset with us. I can assure you that we never sell a repair job to our customers, unless their vehicle calls for such a job, at the time of our vehicle diagnostic. If you can, please call me, so that I may listen to this issue in greater detail and so that I may make any corrections possible. The number to reach me at is, (877) 620-2713. Vinny Siddiollo Service Manager
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.