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Bay Ridge Nissan
- Car Dealers
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
bad service.we waiting in the showroom 40 minutes.and no one come to Server us! and after 45 minutes the sales come to me 'we tell him what we need.and him just show me the car and leave. never go back bay ridge Nissan!
Business response:
Good afternoon, I am sorry to hear that you are upset with your visit to our dealership and I would like to correct any mistakes that you feel we have made. At your earliest convenience, can you please contact me to discuss this issue? I can be reached at, (888) 251-7530. Thank you. Rich Cerino Sales Manager
I HATE I HATE I HATE WHEN YOU FOUND THE PERFECT PRODUCT BUT CANT GET THE PERFECT INFORMATION ON IT BAYRIDGE NISSAN IS VERY BAD AT STAYING IN CONTACT WITH CUSTOMERS. I HAVE BEEN CALLING SINCE THURSDAY OCT 9TH TODAY IS NOW WEDNESDAY OCT 15TH AND ASKING TO SPEAK TO A SPECIFIC PERSON AND ALL I'VE BEEN GETTING FROM THE SALES OPERATOR IS EITHER HE STEPPED OUT OR WENT ON VACATION HOW CAN A COMPANY LACK THIS MUCH IN COMMUNICATING WITH CUSTOMERS. N
Business response:
Good afternoon Kevin, We are sorry for your frustrations and want to correct the mistakes you feel we have made. Can you please call me at your earliest convenience to discuss your issues and concerns? My number is (888) 251-7530. Thank you. Rich Cerino New Sales Manager
One of the worst experiences I've had in buying a car. I bought a car at bay ridge Nissan, the sales person name was dennisse after being there looking at cars for hours with her i finally found a 2011 Nissan rogue which i ended up buying. The vehicle had some scratches and dents and was promised that it would be fixed and "handled", when i picked up the vehicle the following night the suv still had the scratches and dents and when i spoke to the manager ali he came out screaming "i cant perform any miracles" and said he tri... read more
This dealership is full of thieves. I'm not talking about pressure tactics. I mean thieves and outright liars. The NYS Attorney Generals office issued a judgment against them in the amount of $100,000 in April 2014 for falsifying and altering contracts. Theft is how this dealership operates. The problem isn't one salesperson. They are instructed by the owners to steal. In my case, it was the salesperson and the Finance manger who completed my paperwork who were in on the theft. Stay away. Any good review on this page is due ... read more
Business response:
Dear Customer, My name is Christian Ortiz I will actually like to review your concerns regarding your contract of sale. All of our reviews are reviews from actual customers who are completely satisfied with their buying experience. We changed everything about our dealership as of May 1st 2014. ALL of our Bay Ridge Nissan employees are non-commissions and we provide upfront pricing and transparent with all aspects of your contract. Along is my contact information, please feel free to contact me so we can arrange something for... read more
We've negotiated on a Nissan Moreno lease. The price we were quoted was $220.00/month and $3000 down. After making a deposit, we were asked to go to the finance department, the monthly price jumped to $269.00, $6000.00 down. They explained that we were obligated to buy GAP insurance worth $50.00/month; further, we had to pay in advance for first and last month lease which was not included in our contract and in addition, we had to pay a disposition fee of $400.00 which was never mentioned before. We have being asked to sign ... read more
Dealer made me sign the contract for lease on the electronic pad and when I received the paperwork, the conditions were different. Dealer insisted to take the car; otherwise he threatened to throw the car on the street. Anything they say is a lie. Don't trust this people.
Business response:
We are sorry that you feel this way and appreciate your feedback. It is very important to us that we provide a sales experience that our customers are happy with. If you feel that we didn't come through on this, please call us at 1-888-251-7530, so that we can speak with you regarding your concerns.
This has to be one of the worst service centers. Unfortunately, I've had to bring my car to be serviced there for the past 5 years because of the warranty. Besides the fact that the prices are astronomical you also must waste the whole day there and two times out of three you will have to return for the same reason you brought your car in the first place. I've had many horrible experiences at Bay Ridge Nissan Service. Here are a few most recent. I brought my car in because there was water filling up in the doors and my taill... read more
Business response:
We are terribly saddened that you feel this way. Our Service Department is committed to assisting each and every one of our customers in a professional and courteous manner. We would like to listen to your concerns and help you resolve them. Please call our Service Department at 1-877-620-2713, so that this could be handled.
My 12' Armada(30k mile) is having problem with middle row center seat belt. The belt doesn't bounce back, just stressed. I took it back to this dealer where I purchased it from. Met the service adviser Kevin Guo, was told "Seat Belt may NOT under Warranty!". They will check the problem, if problem found and I don't want to fix, there is $115 charge for one hour labor. Later they called and told me that the problem found, it was because the seat belt was jammed / twisted and got stuck inside the panel. Kevin confirmed this is... read more
Business response:
We are sorry you feel this way toward our dealership. We are confident that our decision had good reasoning behind it. Please call our Service Department at 1-888-620-2713, if you ever need any other assistance with your Armada.
HORRIBLE STAY AWAY, RUN AS FAR AS YOU CAN FROM THESE THIEVES. CALL THE AUTHORITIES IF YOU MISTAKENLY TOOK YOUR CAR TO THEM AND THEY ARE HOLDING IT RANSOM. I AM CONTEMPLATING A CLASS ACTION LAWSUIT
Business response:
We're sorry that you feel this strongly toward our dealership and we'd like to speak with you to find out what exactly occurred to make you feel this way. Please call us at (888) 251-7530 and tell us how we could make this better for you.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,829 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.