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Bay Ridge Nissan
- Brooklyn, NY
About this business
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
The salesman I dealt with had very general statements regarding the inspections and tests taken on the used vehicle I was looking into buying. I felt as though buying a used car warranted even more questions, but I was still met with answers like "don't worry, we do a good inspection," or "they inspect everything" or "I'm not so sure, I'll have to check on that, but don't worry." I have very specific questions about tires, breaks, and suspension. Furthermore, to show my interest in a car, I even offered to place a deposit do... read more
Recently I bought a used Chevy equinox 2014 from nissan bay ridge dealer .the sales person(recardo) was helpful and very nice . However,the price unbelievable. The car was 20000 . With financing they charged me 43000.I could not believe I have done a such stupid thing like that . Im really stupid .now I have the deal with my stupidity . As a advice stay away .this is my number if you need to ask me 347 613 7667
Business response:
Same answers (sorry sorry) over and over no actions. Im learning from my stupid mistakes . I be back theives next week to get my warranties refund. Im not going to give up theives .
I was looking over other reviews and wish that I too, had good things to say but I don't. I am still waiting for my deposit money to be refunded back to my bank account. When signing for the deposit transaction, I was told if I didn't buy a car from Bayridge Nissan, I would have a refund in about 10 business days. It's now over a month. Called more than 7 times about it, just get the run around from everyone at Bayridge Nissan. Who in this day and age, has the time or the ability to wait for their money back? Bills need to b... read more
I brought my 2012 Nissan Altima to the service center at Bay Ridge Nissan because my right rear window only went up from the main switch. I had brought my car here for this problem previously, but the staff told me it would take some time and to bring it when I would be able to leave the car. I use my car to commute everyday, so it was difficult for me to find the time to do this. Normally, this would be covered under warranty, but by the time I brought it again, I was 1,000 miles over my warranty so I had to pay out of pock... read more
I went to Bay Ridge Nissan on Feb 12th to return my Nissan lease. I wanted to re-lease with Nissan. I test drove a Rogue. We agreed on a price, signed the agreement and I was told it would take "a few days" to locate the Rogue in the color I wanted. I called a few days later to check the status. I was told no Rogue was located it would be a "few more days". This continued 10 days, 15 days, 20 days. No Rogue! I asked for a gun metallic or black 2015 Rogue. Bay Ridge Nissan could not locate one! They happily charged my credit ... read more
Business response:
Good afternoon, I am sorry for your frustrations and I would like to correct any mistakes that you feel we have made. We never charge our customers for anything they did not receive, nor do we try to scam them. Can you please call me at your earliest convenience, so that I may listen to your concerns and correct any mistakes for you? The number to reach me is, (888) 251-7530. I look forward to your call. Vincent Freund General Sales Manager
I agreed on a price with one of the sales manager and came in and was told that the car was not available yet (why have it show in stock on your website if it is not available?). I made the mistake of putting down a deposit to come pick up the car later. I came in when it was available (1 1/2 weeks later) and was given a price much higher price than the original agreed upon price. Their excuse was that that there were extra accessories on the car that made the price higher (accessories approximatly $300, price hike over $170... read more
Business response:
Good afternoon, I am sorry for your frustrations and I would like to correct any mistakes for you. We take customer satisfaction very seriously and I would like to listen to your concerns. At your earliest convenience, can you please give me a call, so that we could discuss your concerns? The number to reach me is, (888) 251-7530. I look forward to speaking with you. Rich Cerino Sales Manager
I walked into Bay Ridge Nissan ready to purchase a Vehicle everything was fine. Then walked out after they Changed all the terms. I was about to trade in my car, give them a down payment and sign the papers that is when the finance manager Barry insisted they could not honor the price the sales person quoted. Then when they said they would bring in my sales person who gave me my quote he was no where to be found. I found Barry to be obnoxious, rude, and condescending. Bay Ridge Nissan is everything car salesman jokes are mad... read more
Business response:
Good afternoon, I am sorry that you are upset about the experience you had with one of our Product Specialist and I would like to listen to all of your issues and concerns regarding the matter. We take customer satisfaction extremely serious and I would like to correct any mistakes for you. At your earliest convenience, can you please call me, so that I can assist you further? The number to reach me at the dealership is, (888) 251-7530. I look forward to speaking with you. Rich Cerino Sales Manager
bad service.we waiting in the showroom 40 minutes.and no one come to Server us! and after 45 minutes the sales come to me 'we tell him what we need.and him just show me the car and leave. never go back bay ridge Nissan!
Business response:
Good afternoon, I am sorry to hear that you are upset with your visit to our dealership and I would like to correct any mistakes that you feel we have made. At your earliest convenience, can you please contact me to discuss this issue? I can be reached at, (888) 251-7530. Thank you. Rich Cerino Sales Manager
I HATE I HATE I HATE WHEN YOU FOUND THE PERFECT PRODUCT BUT CANT GET THE PERFECT INFORMATION ON IT BAYRIDGE NISSAN IS VERY BAD AT STAYING IN CONTACT WITH CUSTOMERS. I HAVE BEEN CALLING SINCE THURSDAY OCT 9TH TODAY IS NOW WEDNESDAY OCT 15TH AND ASKING TO SPEAK TO A SPECIFIC PERSON AND ALL I'VE BEEN GETTING FROM THE SALES OPERATOR IS EITHER HE STEPPED OUT OR WENT ON VACATION HOW CAN A COMPANY LACK THIS MUCH IN COMMUNICATING WITH CUSTOMERS. N
Business response:
Good afternoon Kevin, We are sorry for your frustrations and want to correct the mistakes you feel we have made. Can you please call me at your earliest convenience to discuss your issues and concerns? My number is (888) 251-7530. Thank you. Rich Cerino New Sales Manager
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.4 star rating with 7,715 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 9:00 p.m.