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BBRents
- Real Estate
- Hamilton, OH
About this business
Location details
3189 Princeton Rd, Suite 298, Hamilton, OH, 45011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 a.m. | |
| Sun | Closed |
Absolutely worst experience ever trying to get them to fix my toilet! Water bill sky high! I hope all their toilets flood and the water bill bankrupts them!
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
I had a terrible experience with BBrents and would not recommend them. I applied for a house only to later find out that someone had already placed a deposit on it. I then went to view another house and was given a code to access it, but the code didn’t work. When I called their office, I was told that this house also had a deposit on it—yet it was still listed on Zillow and their website as available. When I submitted my application, my landlord informed the receptionist that I had given my 30-day notice to vacate. Given t... read more
Business response:
We are sorry that you feel your experience was not what you expected. We can see in your communication history with our company that our process was explained to you on March 21, 2025 at 2:39PM. If a house is "Coming Soon" we dont allow showings as they are prepared to be available (still have contractors working) , but we do allow a deposit to be placed to hold the property. Once the property becomes available it will allow showings like a regular available property, however the person with the deposit on it has 72 hours to... read more
The house is nice but the maintenance department/office is terrible there’s an odor in the sunroom that I’ve been voicing a concern about since I viewed the property that appears to need maybe a dead rodent removed underneath the porch that is concrete sealed however there is a 3/4 in hole on the back that could be the culprit I they had sent 2/3 maintenance guys out each time they said the Oder was foul finally a woman from the office called and said they were going to come out and replace the floor boards Friday the 8th so... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
My experience with BB rents suck I've been living in this house for over a year the closet broke down they came and fixed it it broke down not even a week later the stove haven't been working for over a year they charge you for things that they should have fixed before you moved in it shouldn't even be charged they literally are horrible there is no way you can even speak to management they literally have no number for them I'm sorry but y'all need to do better
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
All these reviews are fake as fuck if I could give a zero I would shit communication and no one knows what the hell is going on or how to work there own damn website good luck and now I see why all the houses are posted for months and not rented
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
I have lived at are property for about 5 years..I can say that the people in the office are really nice,but the maintenance department not so much..I have been dealing with foundation issues flooding issues and septic issues..every week my house backs up with sewage from a full septic tank that nothing is being done about and I have minor children in the home..I now currently can not use any water or my bathrooms because of the tank being full and backing up and once again no one wants to respond on the weekend..they say ca... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
ABSOLUTELY DO NOT RENT FROM THEM. They tried to charge my almost $3k upon moving out of a house that was in better shape when we moved in than when we first rented. After asking for proof and having proof myself of charges being inaccurate they never responded to me directly with any explanations they simply sent knocked off about half of what they were charging me. Now they are charging me $1,250 for repainting the house. We lived in this house almost 2 years and had nothing but great things to say about us when we move... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
Crooks!! I've rented from them for past 5 years. Everything is great until you move out. They will keep your full deposit plus add an additional $1000 that you will owe. The basement flooded atleast 5 or 6 times while I lived at 1753 Helen Ave in Hamilton Ohio. I never made a big deal of it the time I stayed. I was told by contractors it would happen every 6 months due to branches growing in the pipes underground. I was charged $500 for a back up that occured the day before I moved out. Charged me $300 for yard work,$250 to ... read more
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
I’ve had an active application with this company for over a month and haven’t been shown one single property. They say they will contact me for a showing, but only text an auto message to “apply” to the house first, even though I already have an application with them. I’ve tried to contact the office multiple times with no call back and have only talked to a person one time. I regret paying 50.00 application fee.
Business response:
We are sorry to hear about your experience. You can email us at makebbrentsbetter@bbrents.com with more specific information, so we can better assist you!
Frequently asked questions about BBRents
How is BBRents rated?
BBRents has a 4 star rating with 1,758 reviews.
When is BBRents open?
BBRents is closed now. It will open at 9:00 a.m.