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4800 Printers Way, Frisco, TX, 75033, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
DO NOT MOVE HERE UNLESS YOU LIKE LIVING IN A CONSTANT STATE OF DISCOMFORT. After living for almost 9 months here, I must say, my experience with this apartment has been nothing short of a nightmare. The recurring issues with the air conditioning system are beyond frustrating. I've submitted over 6 MAINTENANCE REQUESTS for this problem, and each time they come to "fix" it, the relief is short-lived as it breaks again after a few days. It's as if they are using band-aids to mend a sinking ship. The disregard for cleanliness in... read more
Business response:
We apologize for the discomfort and frustration you have experienced at Bell Frisco Market Center Apartments. We understand the importance of a well-maintained living environment and are sorry to hear about the recurring issues with the air conditioning system and cleanliness. We take your concerns seriously and will address them with our management team to ensure improvements are made. Thank you for bringing these issues to our attention.
Verified Renter New management seems very promising and very quick to get things done which is what we’ve been needing when it comes to keeping the apartment and grounds clean. It’s starting to feel more at home especially with the holidays coming up. I also love the food trucks that come by once a month, they always bring the best food!
Business response:
Thank you for your positive review, Realpage! We're thrilled to hear that you're enjoying the new management and their efforts to keep the apartment and grounds clean. We're glad that you're starting to feel more at home, especially with the holidays approaching. We're also glad you're enjoying the food trucks that visit once a month. We appreciate your feedback and hope you continue to have a great experience at Bell Frisco Market Center Apartments.
Verified Renter Issues with packages getting delivered My trash has been missed several times The cleanliness of the building has been lacking To many reserved spots /non place to park
Business response:
We apologize for any inconvenience you've experienced with package deliveries, trash collection, cleanliness, and parking. We take your feedback seriously and will address these issues promptly. Please feel free to contact us at (972) 294-5523 to discuss your concerns further.
Verified Renter The apartment and my leasing are amazing. However, it is very difficult to get ahold of the leasing office. I kept getting rerouted to the call center even after I was provided the on-site phone number. It caused delays in my move in process and a lot of stress. Thanks to my leasing agent India it was all sorted out, but that communication element was very stressful and aggravating.
Business response:
We apologize for the difficulties you experienced in reaching our leasing office. We understand the frustration it caused during your move-in process. We appreciate your patience and are glad that India was able to assist you and resolve the issue. We will take your feedback into consideration to improve our communication channels. Thank you for choosing Bell Frisco Market Center Apartments.
Verified Renter The property has gone down since moving here in 2022. The doors are never secure & HEB shopping carts are lying around the property. The courtyard has become a playground which makes it hard to enjoy the outdoor seating & lights. Maintenance can be slow at times addressing service requests. The fire alarms go off constantly at all times of the day and night. The fire alarms make it hard for those working from home, as you never know when they will go off & could be during a business meeting, as I have experie... read more
Business response:
We apologize for the inconvenience you have experienced at Bell Frisco Market Center Apartments. We appreciate your feedback and will address the issues you have mentioned, including the security of the doors, the presence of shopping carts, and the noise from fire alarms. We strive to provide a comfortable and enjoyable living environment for all our residents and will work to improve these areas. Thank you for bringing this to our attention.
Verified Renter We are unhappy with our experience so far. The property is not secured as advertised with the external doors always propped open. Also the parking garage gate broken for over 2 months. At least 5-10 of the external entrance doors are broken. Hallways are never cleaned Overflowing trash. Trash bins aren’t secured so non residents use them. Fire suppression system was broken for several days with water flowing out of the building. Notified management office and they did nothing. Fire department unit 4 came afte... read more
Business response:
We appreciate your feedback and apologize for any inconvenience you have experienced. We take your concerns seriously and are actively working to address the issues you have mentioned. We have taken note of the maintenance team's positive impact and will continue to prioritize prompt and friendly service. Thank you for bringing these matters to our attention.
Verified Renter Love this community. Its really peaceful living in bell frisco community. Its a great experience and love the surroundings as it has HEB and vibrant lake to walk around and meet new people. It would be great if we have WhatsApp groups for community to meet people.
Verified Renter The community has definitely deteriorated from when I first moved in. It feels like no one is concerned with the upkeep and there is no sense of urgency to address issues.
Verified Renter me encanta, es un complejo muy cómodo, me gusta sus instalaciones, es muy tranquilo, muy seguro, sus instalaciones son agradables a la vista
Business response:
¡Muchas gracias por esta revisión de 5 estrellas!
Bell Frisco Market Center Apartments has a 3.8 star rating with 654 reviews.
Bell Frisco Market Center Apartments is closed now. It will open tomorrow at 9:00 a.m.