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Big Bully Turf

4.4

About this business

Location details

921 American Pacific Dr, Suite 304, Henderson, NV, 89014, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
Sat08:00 a.m. to 2:00 p.m.
Sun08:00 a.m. to 2:00 p.m.
4.4580 reviews
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Joe C.'s profile image
Joe C. 
rating
a year ago

Vincent S. came by and was very quick, efficient, and helpful. We are very excited to get our turf from Big Bully Turf, it looks beautiful and our pets are going to love it. 

Business response:

Hi Joe. Thank you for your five star rating! We’re delighted to hear you enjoyed Vincent's service. Providing exceptional experiences is our top priority. Your 5 star review means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future. Welcome to the Big Bully Turf family! 

Milton P.'s profile image
Milton P. 
rating
a year ago

We are so pleased with our new Big Bully turf. It has been two weeks today and it looks as though it was just laid. It looks like real grass and feels good to just lay on. Thank you to all who were instrumental in putting our Big Bully turf down. The crew was here right on time and went immediately to work. When the workers left you could not tell they had been here except for a beautiful yard left behind. 

Business response:

Your 5 stars made our day, Milton! We’ve passed your review on to our team so they can enjoy your kind words too. Comments like yours make our work worthwhile. We love that you enjoyed using Big Bully Turf and you had a positive experience with the crew and everyone involved! 

Nathaniel W.'s profile image
Nathaniel W. 
rating
a year ago

Wow! I cannot say better things about this team. Rich - our consultant - was amazing. Rich came to our home & helped my wife with the design, color and vision. We met Rich at the stone sight and connected the colors against our house that created an elegant little wall that separates the artificial grass from the rock section. The deep rich custom artificial grass against the wall & lights at night is an eye catcher. Overall, working with the team was a breath of fresh air. Once the designs were complete, the crew came, and ... read more

Business response:

Nathaniel, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are happy with your design and that we exceeded your expectations! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. 

Eric V.'s profile image
Eric V. 
rating
a year ago

From start to finish these guys were excellent and accommodating. I threw a few curve balls at them and they handled it like pros! Im a small business owner and would say my experience was above par and would definitely recommend. From the workers to the project managers and sales reps they have a great business model and customer service is at the top of the priorities!! Very happy thanks guys. 

Business response:

Eric, we're thrilled to hear you had a 5-star experience! Your kind words about are truly motivating. We're always striving to provide the best possible service, and your feedback helps us do that. 

Caroline C.'s profile image
Caroline C. 
rating
a year ago

We were privileged to work with Matt during the quote, design, and booking process and Randy and Manuel for the installation of our turf project. Being first time homeowners, this was a huge project that we were excited to take on but were nervous about making the right decision. Overall, we couldn't have been more thrilled with the outcome from quoting, scheduling, all the way to installation. The team that came for install was efficient and great at what they do, and I would be thrilled to have them back at our home for an... read more

Business response:

Caroline, thank you so much for the 5-star review! We're thrilled to hear you enjoyed the positive experience and appreciate your kind words. 

Jenean C.'s profile image
Jenean C. 
rating
a year ago

From booking for an estimate to financing to installation- everything was easy and professionally done. Our yard looks fantastic and the guys cleaned up not only my yard areas, but up and down the street, too. Super friendly staff and very helpful. We would definitely use them again if the need ever arises. 

Business response:

Jenean, Thank you for the wonderful review and the 5 stars! We're delighted to know we met your expectations and look forward to working with you in the future! 

Marlene N.'s profile image
Marlene N. 
rating
a year ago

From the moment I contacted them to schedule an was very easy. Rich showed up on time to provide me a quote. They were able to schedule me right away and my yard looks beautiful. I made a change after the project was completed and wanted to add an additional project was very responsive for recommend this company their professionals and they stand by their 

Business response:

Thank you so much for the wonderful review! We're thrilled to hear that your experience—from scheduling to installation—was smooth and that you're happy with how your yard turned out. Rich and the team were glad to help with the additional project as well. We truly appreciate your recommendation and are proud to stand behind our work! 

Thomas J. N.'s profile image
Thomas J. N. 
rating
a year ago

Big Bully Review We are pleased with the turf; it seems to be a high-quality product. However, I must express my dissatisfaction with the communication and the lack of follow-up after the project was completed. As a business owner in real estate, building strong relationships and maintaining good communication are vital to my success. While the job was done and completed on time, the lack of communication during the process was concerning. We often found workers sitting around on their phones for extended periods, and it w... read more

Business response:

Hi Thomas. We appreciate you taking the time to share your thoughts. We're thrilled that Alex provided you with outstanding customer service. We are, however, disappointed to hear that we fell short in other areas. We're always striving to improve, and your feedback is valuable to us. We would appreciate the opportunity to discuss your experience in greater detail. Please direct message us with your contact information and a manager will reach out to you. Thank you 

K H.'s profile image
K H. 
rating
a year ago

We are so pleased with our results from BBT. They were fast and the process was do simple. We have received so many compliments from our neighbors and we love the results! So much better than dead grass!!! 

Business response:

Thank you, K H., for the five star rating. We're grateful for your kind words. Your feedback motivates us to continue providing exceptional service and products to all our customers. Enjoy your transformed yard and welcome to the Big Bully Turf family! 

Frequently asked questions about Big Bully Turf

How is Big Bully Turf rated?

Big Bully Turf has a 4.4 star rating with 580 reviews. 

When is Big Bully Turf open?

Big Bully Turf is open now. It will close at 2:00 p.m.