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Big Bully Turf
- Artificial Turf
- Henderson, NV
About this business
Location details
921 American Pacific Dr, Suite 304, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
I was excited to get a putting green,initial consultation went ok...I felt like the workers who cut out green ,not knowing English and seeming a bit unfriendly put me off about my excitement.They at first seemed confused what to do and just stood around clueless. I had two to three other people pop in but wasn't feeling too confident. I really felt customer service and being in loop on exact design just 2 days b4 project to start was a little disheartening that I had to initiate call to get more info. Green was done in same ... read more
Business response:
Hi Caroline. Thank you for bringing this to our attention. Our team at Big Bully Turf is passionate about providing the best quality care and we are saddened to hear of your difficulties. We would appreciate the opportunity to discuss your experience in greater detail. Please direct message us with your full name and phone number so we can have a manager reach out to you. Thank you
Pricey but they did a GORGEOUS job!!! For a few thousand extra bucks, I wanted the better quality for my dogs. They LOVE it!!!
Business response:
Hi Holly. We're grateful for your 5 star rating and for sharing your photo, thank you! We are delighted to see your dogs enjoying your/their transformed yard. It’s customers like you who make our work so rewarding. Welcome to the Big Bully Turf family!
Great team effort (exceeded our expectations) from the initial viewing on Instagram, call to set up our appointment, sales and Project Manager interaction, emails welcoming us and continuing to update to build and final closeout. Job went flawless. Congratulations to the team. You are doing it right. John M
Business response:
Thank you, John, for taking the time to give us a 5 star rating. We’re delighted to hear that you had a fantastic experience with us. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. Enjoy your transformed yard. Welcome to the Big Bully Turf family!
I'd been thinking of doing turf for a while, and so glad I finally did! Seemed like a small job, but it's made all the difference. Everything turned out better than I could have imagined. I did turf in the dogs play/potty area to replace rubber mulch, and they love it. I can barely get them to come in now they're so happy out there. To meet a minimum, I added some pavers to the side where garbage cans are kept... they did a great job! I couldn't believe the detailed cuts around pipes etc, I was not expecting that. I ca... read more
Business response:
Hi Shay! Thank for for your glowing review and for sharing your amazing photos. We're thrilled that we exceeded your expectations and even happier that your dogs are enjoying their transformed play area. Welcome to the Big Bully Turf family!
Requesting service was easy as pie. Immediate response, quick appointment, and installation scheduled once quote accepted. Financing available, or cash. Responsible price for all the work I had done. Quality work, fast efficient and cleaned up after themselves. I am highly pleased, as was my wife. At first not trusting, but the crews were very polite and performed exceptionally. Left the yard as it was when they arrived. Nice and tidy and cleaned up all the dust. Managed to keep most of the dust and dirt put of the pool. Hig... read more
Business response:
John, thank you so much for taking the time to leave us a five star review. It's much appreciated. The team at Big Bully Turf is committed to delivering quality customer care and products. We're thrilled to hear that we exceeded your expectations. Enjoy your transformed yard and welcome to the family!
It was easy and quick to get an appointment. Mathew was on time and assisted us along the way on planning out our vision to transform our yard. He was so cool even played with our dog "Blue", while we discussed the finances and planning. They worked around our schedule and around our budget. Day of instal the crew along with Mathew discussed some changes. The changes made were a great idea. The turf was installed by a pleasant, professional and punctual crew. Our yard came out amazing the transform was better than we imagi... read more
Business response:
Hi Elizabeth. Thank you for taking the time to share your feedback with us. We’re delighted to see that you had a positive experience overall. Your input is important to us, and we're always striving to improve. If there’s anything specific you’d like to share to help us earn a five star rating, please don’t hesitate to let us know. Welcome to the Big Bully Turf family!
I had an issue that was promptly taken care of once the correct person was notified. We love our new turf. Our yard is so pretty and it always looks pretty no more dead looking grass. no more mowing or edging and the water situation is finally under control.
Business response:
Thank you for taking the time to share your feedback, Renee, along with your beautiful photo. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. enjoy your transformed yard. Welcome to the Big Bully Turf family!
I had the pleasure of working with Matt Goodman. We have the upper Midwest connection and he possesses the "Midwest nice" personality. Very kind and professional from the first appointment and through the process. He is very attentive to details and to working within my budget. Great experience. Happy for the opportunity to have him on my side and help with making our backyard amazing! Matt: Go Niners!
Business response:
Thank you, Janet, for your gracious words and 5-star rating. We're delighted to hear that Matthew provided you with such wonderful service. Your glowing feedback truly brightens our day and we'll be sure to pass it along to Matthew. Welcome to the Big Bully Turf family!
Really nice job helping us repair and replace damage from prior landscaper. Work done on time and drainage much improved from what we had before.
Business response:
Hi Amy. Thank you for taking the time to share experience and for giving us a 5-star rating. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. Welcome to the Big Bully Turf family!
Frequently asked questions about Big Bully Turf
How is Big Bully Turf rated?
Big Bully Turf has a 4.4 star rating with 561 reviews.
When is Big Bully Turf open?
Big Bully Turf is closed now. It will open tomorrow at 8:00 a.m.