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Big Bully Turf
- Artificial Turf
- Henderson, NV
About this business
Location details
921 American Pacific Dr, Suite 304, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
This company is amazing. I called about a project I wanted to be done in a pretty quick timeline. Caitlin (with customer service) was so nice on the phone. Matthew came and did a free estimate for me and was absolutely amazing and had so much knowledge. Even though timeline did not work out, I will be using these guys in the future!!
Business response:
Hi Emma. Thank you for sharing your experience and awarding us with a 5 star rating! It's wonderful to learn Matthew exceeded your expectations. We'll be sure to pass your kind words onto him. We look forward to working with you in the future. Welcome to the Big Bully Turf family!
Met with Matthew today from Bully Turf and was amazed on how the whole process was. He made sure that everything was thoroughly explained and simple to understand. He made you feel like more of a friend. His professionalism was more than stellar. I would recommend Matthew in a heartbeat.
Business response:
Carl, thank you for the incredible 5-star review. We're delighted to hear that you enjoyed Matthew's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We truly appreciate your recommendation. Welcome to the Big Bully Turf family!
Big Bully Turf exceeded our expectations from the beginning estimate process, instalation expertise, american made highest quality turf to the most beautiful finished project. Every step of the instalation was discussed to ensure satisfaction to acheive the best outcome. After 5 independent bids, Big Bully Turf rose to the top with the highest quality US made turf & a competitively priced bid. We're so happy with the finished product, we are moving forward to replace the remaining grass with Big Bully Turf! Thank you Big Bul... read more
Business response:
Thank you for this five-star review, George! This is the high standard Big Bully Turf strives to meet on all of our landscape projects, from estimate to installation. We are so pleased to know we that your expectations were exceeded and that your yard remodel turned out so beautifully. It's been our pleasure transforming your space and knowing our hard work and values earned us another happy, valued, customer!
Big Bully Turf is 100% amazing!! From the very first phone call to the end of the job walk thru we got nothing but the best!! Customer service, product knowledge and financing options. Luke was our designer and he was amazing. He explained the material to us and told us pros and cons of each grade of turf. He was patient with all of our questions and not at all pushy for a decision. Pepe was the installation manager and he and his crew were top notch!! They showed up on time and the entire job was done in 2 days. Randy came ... read more
I couldn't be happier with the superb job this outstanding company just did renovating my cozy backyard! From start to finish the whole process was smooth and well organized, starting with my fantastic salesman Douglas. When Douglas first came over for my free estimate, I originally just intended on getting the quote and possibly getting my yard done sometime next year, but his presentation was so terrific as he explained what the company could do for my plain desert landscaping, the steps, the time frame and the reasonabl... read more
We've been wanting to do this for quite a while, and we finally had the chance this last week! Vincent came out the following day, did some measuring and got the ball rolling. Yesterday, Michael and his crew came out and made the backyard look gorgeous! It turned out absolutely amazing!! My slightly odd set up only took a few hours, but the care and diligence of every single little detail was there. You can tell the dogs absolutely love it and we are SO thrilled to have "nice and cool" grass to enjoy!!
Business response:
Thank you for taking the time to leave us a 5 star review, Krysty! We're delighted to hear about your positive experience with Vincent, and Michael and his crew. We're happy to see that your dogs are enjoying your transformed yard as well. It’s customers like you who make our work so rewarding. Welcome to the Big Bully Turf family.
My lawn is gorgeous! I am going to post photos soon. My representative was JOSH and he was fantastic all the way through. The turf far exceeds anything I saw from any other location. I tried 3 other places and their best turf wasn't as plush, multi-colored/height, and as real looking. Their installation took 2 days and they were super professional, on-time, let me ask questions, and even redid a part when a water line (not their fault) in my sprinkler system came undone. The turf is smooth and level. The edging around my ex... read more
Big Bully Turf is amazing! I had a vision of how I wanted my backyard to look, and they executed it to perfection. I was amazed at how fast they worked and how efficient the team was. I also found the pricing exceptional and took advantage of the promotion that was currently in place. I will recommend this company to my friends and will use them again for future projects!
Original sales consult was great, and the install was done very quickly. Grass looks great, and family loves it. We were told to cover 3 windows to prevent sun damnage, which was completed within 2 business days of initial install. Unfortunately within a few months the tuft got burn marks. We reached out to warranty and a couple months later we have had the turf replaced. Took a bit of back and forth, and we were not thrilled at the beginning of this report. I like the concept of this company and the product is high grade. O... read more
Frequently asked questions about Big Bully Turf
How is Big Bully Turf rated?
Big Bully Turf has a 4.4 star rating with 561 reviews.
When is Big Bully Turf open?
Big Bully Turf is closed now. It will open tomorrow at 8:00 a.m.