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Birch Gold Group
- Finance
- Des Moines, IA
About this business
As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping our customers discover how gold, silver and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of numerous factors that separates us from other precious metals dealers and enables us to consistently help our customers achieve their goals. As owners of their gold and silver, customers of Birch Gold can opt to place the metals within a Preci... read more
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent company! I have been a client for several yrs. would not go anywhere else for a precious metals purchase.
Five stars arent enough to rate our experience with Birch Gold. I would give ******************* and ******************************* 10 out of 10 in all areas. As first time buyers our experience could not have been more positive, *****, ********, and all involved in our transaction were professional, knowledgeable and extremely efficient. A secure transaction was very important to us and Birch put any concerns we might have had to rest without a word. I could go on all dayif youre interested in investing in precious metals,... read more
Thanks to Gordon at Birch Gold the transaction was very smooth. Definitely would recommend anyone to purchase gold and silver through them. Gordon was amazing, he answered all my questions. I will only purchase through Birch Gold Group. Nancy
Business response:
Hi *****,****** works diligently to provide customers with the utmost service, so hes going to be really happy to hear your feedback! We appreciate you so much for taking the time to share your experience and for the recommendation. ****** will continue to be here to assist you, so please reach out whenever you need.
Was very impressed with my experience with Birch. ******* was very patient and took all the time I needed to educate me and answer my questions. I received my first purchase and couldn't be happier. Will be ordering again soon. ****
Working with the Birch Gold Group was amazing. *************** and *************** are professional, knowledgeable, expedient, and were able to answer all of my initial questions with patience and ease of transferring information to a new person on the block of purchasing precious metals. I feel very comfortable to reach out to the them, at any time, and ask them questions. They are consistently available and continue to keep in contact with me, after the transaction has taken place. I am impressed with their customer servic... read more
Top Notch. A++. I found my team at Birch Gold Group to be expedient, efficient, knowledgeable, professional, patient, and kind from my initial contact through the purchase of the product. ******* contacted me immediately upon my request. He was most helpful with my initial questions. He referred me to my specialist, ****. **** is incredible. He came on the line quickly after ******* referred me. I found him to be very knowledgeable, professional, and efficient. He was most patient with all of my questions. This man really kn... read more
Business response:
Hi Kathleen, Wow! Thanks so much for sharing your detailed and kind feedback about our service. The team is committed to providing the utmost customer care and we'll make sure they receive the recognition for your 5-star experience. We too look forward to growing our relationship with you, so please don't hesitate to call us if you need anything in the future.
The team a Birch Gold were awesome. A special hat tip to ****** in IRA ********** department. These folks are a model of professionalism. Every member explained concepts in a clear and through manner. They answered questions in a cheerful manner. I am deeply satisfied and grateful to have a hedge in today's troubled economic times. Thanks guys.....well done.
Business response:
Hi Dean! Your kind words mean so much to us, especially Lauren! Everything we do is so you can have a 5-star experience, so this kind of feedback really keeps us motivated. We want to always be a source of light for you, so please reach out if you have any further questions in the future.
I researched several companies for a couple of weeks before signing with Birch for my long-term, IRA *********** After absorbing all the info I could from the specialists, I did my own research on the different metals, purchase options and felt very confident with my decisions. They're able to offer the lowest, annual, maintenance fee out there, through their relationship with the custodian and made the rollover process a breeze! I did have a couple of customer service issues that were immediately addressed by *******, Dire... read more
I left another company and came to Birch Gold, the difference is night and day, so thankful to be a Birch Gold where everyone is knowledgeable, helpful, and professional.
Business response:
Hi Steven, We're thankful we had the opportunity to give you the service that you deserve. It's a pleasure to have you a part of our family and we encourage you to call us if you need anything in the future.
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 5 star rating with 752 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open tomorrow at 8:00 a.m.