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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was curious about precious metal ownership but had no education and wasn't sure how to proceed. Birch Gold took the time to educate me as to the benefits and once deciding to move forward, help me with next steps. I rolled a 401k over to a precious metals *** with the hand-in-hand guidance on how to do so. Birch Gold then spent a long afternoon helping me make informed decisions on allocation and distribution. They communicated regularly from the outset and have communicated regularly all the way throughout. Thank you, Bir... read more
Business response:
Hi ****,Education and communication are crucial when investing in precious metals, so we established our process to be as informative and supportive as possible for our customers. We are thrilled to hear your experience reflected these values and that our approach helped you feel confident in all your decisions! Thank you for taking the time to share your journey with us and choosing Birch Gold Group. Please feel free to give us a call for anything else you may need. We are always here for you!
I recently opened a precious metals *** with Birch Gold. The process was unbelievably SIMPLE.First the reason I chose Birch Gold: I kept hearing ads on *********************** and News Outlets like RSBN, then I looked at the people that endorse Birch Gold, all conservative like minded people. I had a 401K from a previous Employer which I parked in cash several years ago. I contacted *** and within 15 mins between the folks at *** that contacted Principal we had an account opened and Principal closing my account and sending a... read more
Business response:
Hi *****,We are utterly delighted by your kind words! Our team dedicates their time to providing exceptional, genuine care to our customers and that includes walking them through our streamlined, educational process to make sure everything goes smoothly. Its truly rewarding to hear how easy we were able to make your transaction, and that **** **** to the occasion to work with your schedule! We take great care to ensure your delivery is secure, and we appreciate your recognition of our efforts. Your Birch Gold Group family is... read more
My experience with Birch Gold was exactly what I was hoping it would be. All the staff was very knowledgeable and courteous and I didnt feel like I was just another customer. **** ******** helped me form my portfolio answering all my questions along the way while providing great advice. I would highly recommend Birch Gold when your looking for honorable, knowledgeable, and great service oriented company.
My experience with Birch Gold Group was terrific, friendly and professional from start to finish. From the first call to ******, through transfer of funds from my 401K with *******, to funds deposit with ****** to final asset selection and allocation with ****, the process was smooth and pleasent. Everyone knew their jobs and answered all my question quickly and with assurance. One thing that I particularly appreciated was at no point did I ever feel rushed or pressured. If you are thinking about getting into precious metals... read more
I got Gold! I had money sitting in annuities for years and years beyond the surrender date that didnt grow more than 2-3%. What a waste of time and potential! Now Im seeing real growth. I was hesitant at first. The people at Birch Gold explained the process of rolling over annuities clearly and competently. I read thru materials carefully. Once I began the process, the folks at Birch Gold stayed in touch frequently. They set up calls with the annuity companies to allow three way confirmations. Those annuity representatives c... read more
They were very helpful on the phone explaining how things work & with helping us decide what to buy.Had to call back a few times with questions on the paper work to be filled out & they were very helpful again.Received order with no *********** are very pleased with our order.Thanks Birch Gold!
I contacted Birch Gold and that same day was contacted by one of their representatives. I explained I wanted to rollover funds into gold and within a day, was contacted by a specialist who dealt with that type of rollover. The representative explained all investment products available, including the benefits of investing in gold coins vs gold bullion. The representative was very knowledgeable and patient in answering all of my questions. I am a very satisfied customer and would highly recommend this professional firm to ever... read more
They are incredibly knowledgeable and good at explaining how the industry works. They helped m e choose what was best for me. Highly recommend them.
Very happy, they helped me through the whole process. Highly recommend. 5 Stars!***** C
Business response:
Hi *****,Were happy that youre happy! Its been our pleasure to take care of you throughout your precious metals journey with us. We appreciate your kind words and recommendation. If we can be of any further assistance, please feel free to give us a call!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,159 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.