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Birch Gold Group
- Finance
- Des Moines, IA
About this business
Location details
309 Court Ave, Suite 809, Des Moines, IA, 50309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
a positive experience. Susan and Jack were easy to deal with. They explained every step of the process and answered all our questions.
Business response:
Hi Larry, We are glad that you had a positive experience with Susan and Jack. They both work hard to explain every step of the process and answer customers' questions thoroughly so it's nice to read that reflected in your experience with them. We're thrilled to have you a part of our family and we look forward to continuing to provide you with excellent service.
we were novices in the area of precious metals. Birch Gold was a great company to deal with and made us feel comfortable with the purchases we made.
Business response:
Hi Barbara, Thank you for placing your trust in us and choosing Birch Gold Group to guide you through your first experience into precious metals. We are thrilled you had a 5-star experience with us, and we look forward to continuing to provide you with excellent service. Welcome to the Birch Gold Group Family!
I was very happy with my interaction with Birch Gold. I never bought bullion before and acted the total Novice. They were very informative and made sure that I knew what I was getting into. There are no surprises. I will have no problem using their service again.
Business response:
Hi Niall, Thank you for allowing us the opportunity to provide you with the knowledge to better understand your transaction. We are excited to continue our services throughout our relationship and welcome you to the Birch Gold group Family! Should you have any questions please do not hesitate to call us.
They were very professional, and knowledgeable about their product. Their experience with precious metals helped me make the right decision on what to buy. At all times I felt comfortable with their help in these matters. I will do business with them again.
Business response:
Hi Edward, We're happy to hear you received the 5-star experience that you deserve! We'll always be here for you to provide knowledge, comfort, and great customer service. We look forward to continuing our relationship with you! Please reach out if we can be of further assistance.
I was new to precious metals and I felt comfortable going through the process. Everything was explained clearly and it was easy.
Business response:
Hello! We're so happy we were able to provide you with a comfortable and easy transition into Precious Metals. We pride ourselves on providing value and making sure that each individual customer feels confident with their purchase. We look forward to continuing our relationship with you and are excited to have you as a part of the Birch Gold Group Family!
Wow! I had a super experience with Birch Gold. I have no complaints because they walked me through every step of the way; with no room for error. If I had two words for Birch Gold ... it would be "experienced professionalism". I can't wait for my next transaction!
Business response:
Hi G, Thank you for the great review! We are so happy your experience was super. If we had two words for you, it would be... "you're deserving"! We look forward to continuing our relationship with you and are excited to have you as a part of the Birch Gold Group family!
When you are looking for solid advice without spin, look no further. This group has your best interests in mind whether you choose to do business with them or not. True professionals!
Business response:
Hi Kent, Thank you for your awesome review! We'll always have your interest in mind so please reach out to us if we could ever be of further assistance to you. We hope to continue to provide outstanding customer service, plenty of value, and professionalism throughout our relationship. From all of us, Welcome to the Birch Gold Group Family!
Very knowledgeable, helped me through the process of opening my new IRA. They followed up with phone calls. Thank you.
Business response:
Hi Katherine, Thanks for taking the time to share your feedback with us! We appreciate you for choosing us to help you through the transition into Precious Metals. We look forward to continuing to be of service to you in any way possible, so should you have any questions please do not hesitate to call us.
Great experience. They assisted at all stages of the process, and were very knowledgeable.
Business response:
Hi Phillip, We are so happy you had a great experience with us! We'll love to continue assisting you in every way that we can and we are delighted to welcome you to the Birch Gold Group family! Please feel free to contact us if you ever have questions or if there's anything else we can do for you!
Frequently asked questions about Birch Gold Group
How is Birch Gold Group rated?
Birch Gold Group has a 4.7 star rating with 1,357 reviews.
When is Birch Gold Group open?
Birch Gold Group is closed now. It will open at 8:00 a.m.