Birch Gold Group

Jose D 

on BBB

a year ago

PSA ??I brought some precious metals a few months ago and to was very disappointed to find out after my testing of my gold that they were NOT "24ct gold", but gold plated. I reported it to Birch Gold Group and it was handled in a very personal manner by ******* and ********. Please make sure to test your purchase with a place that uses a metal scanner.. Hopefully, Birch Gold Group, takes a moment to review their partnership with manufacturers to maintain their company's integrity!! 

Jenn L 

on BBB

a year ago

My investment advisor had me buy an ********** Florin .25 oz in gold and silver instead of having me buy U.S. Eagle or Buffalo 1 oz. The Australian Florin has lost 50% of its value in less than 6 months yet gold and silver remain strong in general. He assured me it was a safe and not volatile but that was not the case. Yes, invest at your own risk but I would have bought what I know but was advised otherwise and it cost me. Dont buy foreign gold or silver. 

Maria G 

on BBB

a year ago

**** offcompany. I invested my 401k with them in 2022 $149k then Surprise! I got $78k worth of precious metals. They gave me a song and dance that the ********* holding my physical metals on report the Spot price melting price, Bid and Asking price, which is all a gimmick to confuse old ladies like me. Then they put the fear of God in youthe dollar is crashing, your money will be worth nothingits all to part you and your moneybunch of crooks ban together. 

John H 

on BBB

2 years ago

**************** was good except for the information about pricing. When I received my receipt with pricing, and did research I found that I was over charged by at least 20$ a coin compared to other companies. I should have done more research before but I trusted the company and the high reviews. The pricing for a 2 oz ******** twin leaf I was charged ***** a coin truly not a good deal on Aug. 28th. and with the purchase of 481 coins, I truly feel taken advantage of. 

David B 

on BBB

2 years ago

I should have done a lot more research. They sounded very sincere and honest. I purchased my gold and silver near the end of last year. I never asked what their markups were. I contacted them regarding selling some of my gold and silver and discussed it with them today. I'm down over 20% from about October last year. 

Jesse G 

on BBB

2 years ago

My knowledge of a precious metals *** ********** was very limited in hopes that Birch Gold Group would provide honest, sound guidance in my **********. This was not the case. Instead, I was sold a product that was substantially overpriced and unnecessary for my **** I was sold both gold and silver proofs and Semi-Numismatic products. At the time of the transaction, I was unaware that proofs and Semi-Numismatics are for collecting rather than investing. Birch Gold Group however informed me that it should be purchased for an *... read more

Mark Z 

on BBB

2 years ago

In February of 2023, I transferred ********** into a precious metals-backed *** through Birch Gold. In that I was totally ignorant of how gold and silver are priced, I trusted the saleswoman completely. My mistake. As of today, 6/13/23, the account I opened is worth just a few dollars over *********. At no time did the saleswoman inform me about their pricing, premiums, commissions, etc. When I contacted her to express my dismay, she told me that that is the value of the account based on the "melt value" of the gold and silv... read more

James S 

on BBB

2 years ago

I called Birch Gold to get information on purchasing gold and silver. A really nice person quickly answered the call. I told her that I had $17k and wanted a mix of gold and silver but I couldn't find any information about purchase prices for cash. She said that she would contact sales and have them call me back since she didn't have that information. That was 3 days ago. No one called. I went somewhere else and purchased my gold and silver.************ 

William S 

on BBB

2 years ago

If you do business with Birch Gold Group you need to begin with your eyes wide open. Research for yourself which metals you want; do not let them decide for you like I did as a novice. Then, make sure you know exactly what the cost will be; the high fees may surprise you later but then it is too late. Also, they claim they will not provide investment advice. Not true. I had to argue with an employee to just do what I asked. He disagreed with my financial planner and argued with me not to sell when I wanted to sell. I was enc... read more