Review Stars

Our reviews

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4.9

7525 reviews
5
7058
4
357
3
37
2
0
1
0

73 reviews have no rating

4.8
2,904 reviews
4.7
583 reviews
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  • s

    Hussain was awesome!!

  • t

    I couldn't find content on the website about the upcoming "Automatic response to reviews" being turned on September 21st, and the survey wasn't clear. Support couldn't seem to see whether I had opted out in the survey. Very happy to receive a phone call to resolve.

  • v

  • r

    It took awhile, but we got it done.

  • p

    Great work and thank you for resolving my issues.

  • m

    Very helpful

  • l

    Roshni was great!

  • a

    Thank you so much!

  • k

    Girish is helpful. Answered all questions.

  • p

    We were having an issue that was hard to explain but support was able to understand and solve it in a few minutes!

  • c

    very responsive and fixed this issue quickly

  • p

    Great turnaround thank you

  • s

    Thank you Birdeye! You're the best!

  • l

    Email I received to update our data. Making sure it wasn't phishing.

  • r

  • b

    Representative was extremely helpful.

  • e

    I received a response and solution very quickly!

  • s

    The Birdeye Team are always so quick to help me and they really come to conclusions to resolve my issues in a timely manner. basically YOU ROCK!

  • l

    Hussein was magnificent, knowledgeable, polite and effective!

  • b

    Prompt, courteous, thorough, knowledgeable response.

  • k

    Nidhi Verma was very patient and understanding and was able to help me right away. Thanks Nidhi. Now give this girl a raise please!

  • m

    Thank you so much for responding so quickly and helping me out! :)

  • d

    Even though there were some odd system errors, the Birdeye team was able to find a solution that resolved our issue. Thank you very much for your help! You're a great partner to work with.

  • j

    Support never fails. Even when the documentation fell short, your service representative did not. He was able to add clarity to a new process.

  • k

    Abdul was extremely communicative and worked hard to get this issue resolved. Great customer service!