Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7574 reviews73 reviews have no rating
- v
Extremely helpful support.
- d
I'm a new user with the system and did a test review - I didn't realize I wouldn't be able to remove the test. The team was extremely fast at resolving my issue. Thanks so much.
- v
Very helpful
- m
Zach and Taylor were amazing! Not only did they take the time to educate us on how to best create our campaigns based on the success of other clients but they took on the burden of handling any manual tasks that the platform could not yet automate. It was such a relief to feel supported throughout the process.
- d
Nate did an exceptional job during our onboarding. Communication: Nate is an expert communicator. He knows how to be concise and still thorough in all his communications. He expertly trained our entire staff on the platform with ease. Knowledge: Nate knows the Birdeye platform like the back of his hand. At no point during any of our troubleshooting did Nate not have an answer. He is a pro on Birdeye. Through Nate's training, I feel 100% confident that I can manage the platform for our entire company. Professionalism: Nate is extremely professional. He carries himself with a high degree of integrity and grace. Overall, I felt very looked after while in Nate's care and the same goes for our entire company. I hope he remains with Birdeye for many years as I will continue to rely on him as an esteemed partner.
- t
We have received great assistance in getting our account set up properly to send out reviews easily. More integrations would be helpful but we've had a great experience with the platform and our representatives so far.
- l
Employees were very patient while I was trying to follow their instructions.
- j
Very Attentive and willing to get it done.
- r
Great Job Rob and Akhilesh!
- d
professional, quick response and fix. Disappointed I paid for two months when reviews were NOT being requested automatically, however that is not an issue of the support team.
- s
Exceptional guidance and patience by the customer support team to make sure our agency experience was functioning top notch. Kudos to Rotash and team.
- n
Husain was very helpful. Even though everything on our end was showing our QB integration was working, Husain reached out and let us know that we weren’t connected, and then fixed it within 10 minutes. Genuinely appreciated all his help.
- k
My chat rep. was great. I couldn't find the answer on your website.
- t
The representative that attended my call was excellent. Very professional and explained everything in detail. Thank you!
- m
Every Birdeye team member I've encountered has been friendly, patient and extremely knowledgeable. You guys are awesome!
- m
Polite professional took his time to answer my question and fix our login issues
- m
I found birdeye support to be extremely helpful! Thank you for following up and helping us resolve this issue in a timely manner!
- l
Just plain good service.
- j
Great techs
- a
Rishi was very helpful and went above and beyond to make sure we were set up for success and understood all the features. Thank you again!
- j
Great techs
- j
Great techs
- v
As always, helpful and efficient. Thank you!
- j
Great techs
- j
Great techs