4.9
7993 reviews75 reviews have no rating
The Birdeye support team did a fantastic job resolving our issue, and did so in a prompt manner. The customer support person that I spoke with over the phone was kind, and knowledgeable about who to contact in order to solve our problem. Thank you Birdeye for your dedication to ensuring your customers are satisfied!
Sahil was very patient and clear with his help. In minutes he helped us solve a problem that plagued us for weeks. Grateful for his expertise.
Very fast and professional service. Thank you
Excellent customer care. Thank you!
Customer support is stellar. Always get things resolved.
Our representative was excellent and very knowledgeable. It was time well spent.
Fast Responses
Your customer service is great!
Thank you so much Divya for your continued help and patience!
Chat support is AWESOME! Very quick and straightforward answers. Thank you !
Always quick and knowledgeable solutions provided
Avinash Nagpal, was a big help in my case!
Nate was amazing and so helpful. Very responsive, took care of all my worries, helped solve all our issues and work diligently to get us launched and live ASAP.
Quick to respond Solution found
Had an urgent matter and Ajay had it resolved in minutes!!
The technical support and follow up was timely and superbly done.
My experience today was fantastic. I am extremely pleased with the knowledgeable and friendly service I received in resolving not only the specific issue I called about, but also the tips and information I was given to resolve some other issues I needed assistance with! Thank you and FIVE STARS to your awesome team member!!!
The technician was not able to reconnect my account but it was due to my lack of account details. However, he was very patient and tried numerous ways to find a solution.
The Birdeye staff are always extremely helpful, and go above and beyond to make sure their customers are satisfied. I called about an issue that I later realized was unrelated to Birdeye, yet the support person over the phone still worked to help me solve the problem. I appreciate the fantastic customer service, and how knowledgeable the support team is. Thank you!
Himanshu was so helpful!!!!
Avinash's support is by far better than anything I experienced.
You guys are excellent. Follow up is 100% on point.
Amazing CS!
Your support was #1.....Thank you for your help!
Nate is incredibly knowledgeable, timely and responsive. I would highly recommend him for onboarding and beyond. Knows the platform inside and out!