4.9
7798 reviews75 reviews have no rating


Easy to understand. Really helpful

Your support team is very good

The Wheel Fix is the biggest and best secret in Boston. Five star service and pricing See these guys first for wheel and/or rim problems

Prompt, knowledgable, courteous, and helpful!

Prompt, courteous, and knowledgeable rep

Srijan was very professional, knowledgeable and helpful. He resolved the issues right away and answered few more of my additional questions.

Support is the best!

So nice and kind! Thank you :)

Fast and friendly.

Thank u

always a quick repsonse

It turned out that I was correct that there had been a system issue and our records had not been processed on the day in question. And there was some confusion by the representative about how records are updated when new events are submitted. It appears to me that you do not share outage events with your technical team in a sufficiently transparent way - doing so would help out a lot.

Ajay Delu is great!!!

AMAZING

Great help! Good experience every time!

She was amazing! Super sweet, professional, and helpful! My question was answered and my problem was solved efficiently. Wish I could rate her higher than a 10, she is incredible.

Gautam and Srijan have provided above and beyond support throughout our onboarding, making all of our custom requests work and not stopping until a resolution is found. I couldn’t be happier to be a BirdEye customer because of these two!

responded to my request efficiently and made useful suggestions. very polite.

Testing .... Thanks

Rohtash was very helpful.

The Birdeye team (Amy, Sean, Tanmay) have been available to answer any questions, they have been nothing but supportive. They worked really hard and collaborated with our team to troubleshoot problems that came up during the integration.

Absolutely love working with this company.

Himanshu was awesome! Not only was he quick to respond, but he identified the issue and took it a step further to assist in uploading the missing contacts in question. He could have easily told me to upload them, but he offered to take care of it for us. That is the kind of customer experience we look for. Nice job!

My question was answered quickly and what I needed help with was address right away. Could not be happier.

She was awesome! Quick call back and follow up to my voicemail. Then quickly resolved our issue. Very pleased
