Our reviews

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4.9

7798 reviews
5
7314
4
368
3
41
2
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1
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75 reviews have no rating

4.8
3,111 reviews
4.7
608 reviews

Easy to understand. Really helpful

Selene L.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Your support team is very good

Virginia S.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

The Wheel Fix is the biggest and best secret in Boston. Five star service and pricing See these guys first for wheel and/or rim problems

Perry Lowe
Tue, Aug 31, 2021 07:50 AMvia Google

Prompt, knowledgable, courteous, and helpful!

Ben S.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Prompt, courteous, and knowledgeable rep

Ben S.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Srijan was very professional, knowledgeable and helpful. He resolved the issues right away and answered few more of my additional questions.

Peter L.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Support is the best!

John W.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

So nice and kind! Thank you :)

Morgan M.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Fast and friendly.

Ryan B.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Thank u

Maxwell D.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

always a quick repsonse

Tammy P.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

It turned out that I was correct that there had been a system issue and our records had not been processed on the day in question. And there was some confusion by the representative about how records are updated when new events are submitted. It appears to me that you do not share outage events with your technical team in a sufficiently transparent way - doing so would help out a lot.

Ted B.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Ajay Delu is great!!!

Account M.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

AMAZING

Alex Test O.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Great help! Good experience every time!

Danne R.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

She was amazing! Super sweet, professional, and helpful! My question was answered and my problem was solved efficiently. Wish I could rate her higher than a 10, she is incredible.

Julianna P.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Gautam and Srijan have provided above and beyond support throughout our onboarding, making all of our custom requests work and not stopping until a resolution is found. I couldn’t be happier to be a BirdEye customer because of these two!

Timothy M.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

responded to my request efficiently and made useful suggestions. very polite.

Robert D.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Testing .... Thanks

Gagandeep K.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Rohtash was very helpful.

Keira B.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

The Birdeye team (Amy, Sean, Tanmay) have been available to answer any questions, they have been nothing but supportive. They worked really hard and collaborated with our team to troubleshoot problems that came up during the integration.

AnneMarie A.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Absolutely love working with this company.

Office Manager
Thu, Sep 02, 2021 12:06 PMvia Google

Himanshu was awesome! Not only was he quick to respond, but he identified the issue and took it a step further to assist in uploading the missing contacts in question. He could have easily told me to upload them, but he offered to take care of it for us. That is the kind of customer experience we look for. Nice job!

Justin S.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

My question was answered quickly and what I needed help with was address right away. Could not be happier.

Jacqueline P.
Thu, Sep 02, 2021 05:00 PMvia Birdeye

She was awesome! Quick call back and follow up to my voicemail. Then quickly resolved our issue. Very pleased

Megan S.
Thu, Sep 02, 2021 05:00 PMvia Birdeye