Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7599 reviews
5
7126
4
360
3
38
2
0
1
0

75 reviews have no rating

4.8
2,966 reviews
4.7
585 reviews
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  • k

    Followed up with me 3 times until the problem was fixed. Thank you

  • e

    Thank you

  • s

    Easy to understand. Really helpful

  • j

    Thanks

  • k

    good follow up

  • b

    Extremely helpful and knowledgeable - addressed my concern quickly and efficiently and gave me step by step instructions on how to address this problem in the future.

  • r

    Fast response.

  • m

    We are able to extract the data now. Thank you very much for your help once again!

  • r

    My rep is extremely professional, timely, thorough and follows through. He makes me look like an "ace" to my client. Can't ask for anything more.

  • a

    Don and Divya make my job a breeze!

  • v

    Your support team is very good

  • p

    The Wheel Fix is the biggest and best secret in Boston. Five star service and pricing See these guys first for wheel and/or rim problems

  • b

    Prompt, knowledgable, courteous, and helpful!

  • b

    Prompt, courteous, and knowledgeable rep

  • p

    Srijan was very professional, knowledgeable and helpful. He resolved the issues right away and answered few more of my additional questions.

  • j

    Support is the best!

  • m

    So nice and kind! Thank you :)

  • r

    Fast and friendly.

  • m

    Thank u

  • t

    always a quick repsonse

  • t

    It turned out that I was correct that there had been a system issue and our records had not been processed on the day in question. And there was some confusion by the representative about how records are updated when new events are submitted. It appears to me that you do not share outage events with your technical team in a sufficiently transparent way - doing so would help out a lot.

  • a

    AMAZING

  • t

    Gautam and Srijan have provided above and beyond support throughout our onboarding, making all of our custom requests work and not stopping until a resolution is found. I couldn’t be happier to be a BirdEye customer because of these two!

  • k

    Rohtash was very helpful.

  • a

    The Birdeye team (Amy, Sean, Tanmay) have been available to answer any questions, they have been nothing but supportive. They worked really hard and collaborated with our team to troubleshoot problems that came up during the integration.