4.9
7992 reviews75 reviews have no rating
We were having an issue that was hard to explain but support was able to understand and solve it in a few minutes!
It took awhile, but we got it done.
Birdeye has the best customer support ever!!
Very friendly customer service and the issue was solved very quickly!
Hussain was awesome!!
he was very experienced and extermly patience
Thanks
They solved my problem quickly and were very professional. Great customer service.
I couldn't find content on the website about the upcoming "Automatic response to reviews" being turned on September 21st, and the survey wasn't clear. Support couldn't seem to see whether I had opted out in the survey. Very happy to receive a phone call to resolve.
Excellent service and platform.
The only two times I needed support with Birdeye they were prompt, easy to talk to, polite, and fixed it right away. Furthermore, they deliver what they promise. They are one of three companies I deal with that have superb support. They are an excellent tech investment for me.
Birdeye rocks!
By far the best followup experience by Div. I think BirdEye should actually take her as an example and train the others on how she works and coordinates. Thanks Div!!
Thank you!
THANK YOU DIVYA!
support was very helpful with several things
fast, efficient and always a great experience!
Issue was resolved completely. Appreciate tech support working through what turned out to be a difficult challenge.
I was provided a quick solution.
Great Communication.
Srijan is great! He answers all of my questions in a way that I totally understand because I am not very computer saavy! He is very nice and professional!!!!
I think it is an effective communication tool for patients and excellent to get us reviews and improve our online presence.
What an amazing experience! World class! Gulshan was so patient and knowledgeable.. he went above and beyond... This is my 4 or 5th great experience with Birdseye! Fantastic service and very nice people!
Birdeye is the best!