Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7599 reviews
5
7126
4
360
3
38
2
0
1
0

75 reviews have no rating

4.8
2,966 reviews
4.7
585 reviews
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  • v

    Professional caller answered all my questions

  • s

    The Birdeye Team are always so quick to help me and they really come to conclusions to resolve my issues in a timely manner. basically YOU ROCK!

  • k

    Nidhi Verma was very patient and understanding and was able to help me right away. Thanks Nidhi. Now give this girl a raise please!

  • k

    Very respectful and responded in a timely fashion!

  • m

    Thank you so much for responding so quickly and helping me out! :)

  • j

    Support never fails. Even when the documentation fell short, your service representative did not. He was able to add clarity to a new process.

  • k

    Abdul was extremely communicative and worked hard to get this issue resolved. Great customer service!

  • r

  • p

    Great work and thank you for resolving my issues.

  • m

    Very helpful

  • l

    Roshni was great!

  • a

    Thank you so much!

  • k

    Girish is helpful. Answered all questions.

  • p

    We were having an issue that was hard to explain but support was able to understand and solve it in a few minutes!

  • c

    very responsive and fixed this issue quickly

  • p

    Great turnaround thank you

  • s

    Thank you Birdeye! You're the best!

  • l

    Email I received to update our data. Making sure it wasn't phishing.

  • r

    It took awhile, but we got it done.

  • v

  • p

    Birdeye has the best customer support ever!!

  • r

    Very friendly customer service and the issue was solved very quickly!

  • g

    Thanks

  • t

    I couldn't find content on the website about the upcoming "Automatic response to reviews" being turned on September 21st, and the survey wasn't clear. Support couldn't seem to see whether I had opted out in the survey. Very happy to receive a phone call to resolve.

  • c

    Excellent service and platform.