4.9
7799 reviews75 reviews have no rating
Great help; very quick, I appreciated it.
The rep answered my questions and it was great.
Thank you Divya, Shivani and Rohtash!!!!
Rohtash that was so quick! Thanks!!!
Roshni did a great job taking care of my needs and providing appropriate advice. Thank you Roshni and Birdeye.
Very responsive and knowledgeable team! Love how your ticket system works to get any hiccups fixed right away! Thank you for your help and support!
Explained how we need to make changes and was very patient. Thank you!
Thank you
AARTI PASWAN, IS GREAT VERY HELPFUL SHE HAS HELP US OUT ALOT AND SHE IS ALSO VERY PATIENT I LIKE THAT SHE TAKES HER TIME WITH US AND UNDERSTAND WE ARE TRYING TO MAKE EVERYTHING TO GO AS PLANED . THANK YOU SOLEDAD TREVINO
Prompt, patient, professional! I love birdeye support! Every call I have is answered promptly!
Quick, helpful responses, even included screenshots. Very nice.
Rohtash and Kelsey are always so helpful. I really appreciate the great support. Thank you! Thomas
Rohtash is the best! He always helps me out!
The customer service was amazing!
Very helpful. Easy to talk with.
Thanks, Rohtash for assisting me in learning and using the Birdeye platform to get the best results for my client.
Gulshan was amazing! Very knowledgeable and wasted no time.
Yesterday was a holiday for many on the team. Even though Kim Paraguin is no longer our point of contact, she immediately stepped in to help us with an important issue we were experiencing which is SO appreciated. Then, Ajay fixed the problem for us literally first thing this morning. THANK YOU both for helping us so quickly and professionally with a stressful situation.
Love! Pros: Easy to use, dashboard shows everything you need to read and respond quickly to every review. Cons: I can't think of anything I dislike about Birdeye, it is very easy to use and a real time-saver. Overall: I love Birdeye! The best way to manage your online presence.
Rohtash is AMAZING!
My representative was really friendly and nice. He also followed up with me as he said he would.
Great help from my personal representative Ujjwal Singh. He answered every question and helped to explain processes I was unaware of. Great job!
Patient and helpful
Our representative did a great job and deserves the recognition of a job well done!
The representative was very knowledgeable, the feature that I was looking for unfortunately is Not available but I love the convenience of the chat feature